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Stackable Large ( 5-cu ft ) Front Load Washer ( White )

Ratings & Reviews for LG Stackable Large ( 5-cu ft ) Front Load Washer ( White )

4.5
128
Review
 4.5 out of 5
128 Reviews


50% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers overwhelmingly praise washers and dryers for superior cleaning power, quiet operation, and innovative smart features like remote app notifications and TurboWash technology. Many note clothes emerge significantly drier, reducing drying time, while the large capacity enables fewer, larger loads. The sleek design and dark charcoal finish enhance laundry rooms. However, some reviewers express frustration with customer service responsiveness and report durability concerns including leaks and torn gaskets. Despite these issues, most customers consider the performance and convenience features worthwhile and would repurchase.

Customer review summary generated by AI, including incentivized reviews.
128 Customer Reviews

Great features

[This review was collected as part of a promotion.] I love it. It has everything that I wanted in a washer. I can wash a queen size blanket (and not have to go to the laundry).

December 19, 2023

From lg.com

Works Good

[This review was collected as part of a promotion.] We bought this washer with matching dryer about a month ago and so far they are working well. The only caviats are the washer door must stay open after a wash to allow it to dry and air out inside, otherwise the inside will start to mildew because the door seal is very good. Also, the touch screen has to be reset by unplugging the machine otherwise it does not register touching it.

December 16, 2023

From lg.com

[This review was collected as part of a promotion.] I bought this 2 months ago and the two front digital displays stopped working already. We had to have a technician come in and replace them

December 16, 2023

From lg.com

Response from LG Digital Care Team

We are disappointed to hear that you were not satisfied with your purchase. We strive to provide the best quality products to our customers, and we ap...

LG Digital Care TeamDecember 20, 2023

Great purchase

[This review was collected as part of a promotion.] Having the use for three weeks now, I am impressed with the dryer and the settings that control heat. It will with AI not over or under dry fabrics, but come out great. The size of both washer and dryer or the ultimate solution to our needs. The washer has performed well, I am still learning the settings for fabrics. Still having difficulty with downloading the app for WiFi.

December 13, 2023

From lg.com

Great features

[This review was collected as part of a promotion.] Love it, new, and using it! Great quality, a big LG supporter

December 1, 2023

From lg.com

Sleek, modern, updated tech!

[This review was collected as part of a promotion.] Bought this a few weeks ago and love it! So sleek and easy-to-use!

December 1, 2023

From lg.com

Excellent performance!

[This review was collected as part of a promotion.] We made this purchase because of the good reviews and we are thoroughly impressed with it!

November 30, 2023

From lg.com

Out with the old...in with the new

We purchased this to replace an older LG washer and dryer that was in the home we purchased about 3 years ago. The older combo unit was from 2017. We originally were searching for another brand, due to the common problem with front load washers, which is the tub evacuation pump failure. Also add the annoyance of having to open the bottom of the washer to drain the dirt trap every month as suggested. After reading reviews of other brands, we decided to go with the brand we know best, so we're...

November 14, 2023

From lg.com

Love the "smart" capabilities. Works beautifully.

Everything is working great so far. I love the intelligence. I get a notification on my devices when the load is complete so that the load doesn't sit there and sour. It will even let me start it up again so that doesn't happen, right from the app. Functionality is great on all levels, and I also love the coordination with the dryer. When the wash load is complete the dryer is waiting and "knows" exactly the type of load that just finished in the washer, and recommends what dry cycle to utilize,...

November 10, 2023

From lg.com

What an Upgrade!

[This review was collected as part of a promotion.] We’ve had our new front-loading LG washing/drying machines set for about a month, now, after our very old dryer finally kicked the bucket. In mid-cycle, of course. We are so thrilled with how easy and efficient and QUIET both of these machines have been. The selection of setting, options per the contents of each load, is so helpful, and has allowed us to confidently wash items like king bed size comforters at home rather than needing to take th...

November 6, 2023

From lg.com

Happy Wife, Happy Life

[This review was collected as part of a promotion.] My wife loves her new LG washer and dryer!!! Happy wife, happy life!!! A perfect addition to a move I to a new house!!!

November 5, 2023

From lg.com

Don't think twice, buy it!!

Fantastic washer, very quiet and efficient, plus so much tech esp. the app with updates!

November 3, 2023

From lg.com

Large load capacity

I purchased this washer and find it to be superior. The size load and features are great. I would not hesitate to recommend this washer.

November 2, 2023

From lg.com

Easy to use controls!

[This review was collected as part of a promotion.] Great machine! Works and cleans as expected, it's amazing!

October 31, 2023

From lg.com

great machine, bad computer!

[This review was collected as part of a promotion.] i bought this in august, it seems like a great machine, but the computer in it had to changed out already!

October 31, 2023

From lg.com

Response from Customer Care

Hi! We understand your experience falls short of your expectations and our standards. Should you need further support, don't hesitate to reach out to ...

Customer CareNovember 1, 2023

Great Features!1

[This review was collected as part of a promotion.] We bought this Washer/Dryer set a month ago. We have been using them regularly and they both work great. We like AI feature in both the Washer and Dryer.

October 24, 2023

From lg.com

Front load Washer WM6500HWA

[This review was collected as part of a promotion.] I am happy with the unit so far. I like the remote feature so I don't have to check the unit is done or not.

October 17, 2023

From lg.com

Overall solid

So far, excellent for both washer and dryer. I love the pedestal, quiet, and great reminders and options through the app. Don't use pods, scent boosters, or softeners - they'll mess up your machines in the long term. It's a marketing strategy companies use, so you'll have to replace your appliances sooner. Just use liquid detergent. Also, these machines are good enough they don't need those things.

October 13, 2023

From lg.com

Don’t buy if you plan to plug into GFCI plug

purchased about 3 weeks ago. Washer immediately tripped gfic plug in my laundry room. Gfci plugs are nationally required by code in the US and it is well commented on that these washers trip gfci plugs. I don’t see anywhere where LG has addressed this problem. This is installed in a brand new home with 400 amp service. Had LG certified tech out and he said we need a “higher rated gfci” but wasn’t clear what that meant. The washer draws ~10amps and it’s plugged into a 20amp circuit. Washer itself...

October 10, 2023

From lg.com

Response from LG Social

Hey there. Thank you for taking your time in reviewing the 5.0 cu. ft. Mega Capacity Smart Front Load Energy Star Washer with TurboWash® 360° and AI D...

LG SocialOctober 10, 2023

Love the AI cycle

I bought this 3 weeks ago so glad I did. Excellent product

October 8, 2023

From lg.com