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Stackable Large ( 5-cu ft ) Front Load Washer ( White )

Ratings & Reviews for LG Stackable Large ( 5-cu ft ) Front Load Washer ( White )

4.5
128
Review
 4.5 out of 5
128 Reviews


50% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers overwhelmingly praise washers and dryers for superior cleaning power, quiet operation, and innovative smart features like remote app notifications and TurboWash technology. Many note clothes emerge significantly drier, reducing drying time, while the large capacity enables fewer, larger loads. The sleek design and dark charcoal finish enhance laundry rooms. However, some reviewers express frustration with customer service responsiveness and report durability concerns including leaks and torn gaskets. Despite these issues, most customers consider the performance and convenience features worthwhile and would repurchase.

Customer review summary generated by AI, including incentivized reviews.
128 Customer Reviews

Great washer

We love this washer. It is quick, quiet, and doesn't "walk" across the floor. And when the load is finished, we get a verbal notification via Alexa.

February 17, 2024

From lg.com

Insanely loud spin cycle.

[This review was collected as part of a promotion.] Do not buy!  Spin cycle sounds like a black hawk helicopter inside your house.

February 17, 2024

From lg.com

Response from LG Digital Care Team

Hey there, black hawk down. Noises during the spin cycle can be caused by laundry becoming unbalanced in the drum, foreign objects stuck in the tub, o...

LG Digital Care TeamFebruary 19, 2024

Replacing our 25 year old washer and dryer

[This review was collected as part of a promotion.] We love this washer. It has great features, besides being more quiet than our old 25 year old washer. My wife loves the app for both sasher and dryer.

February 14, 2024

From lg.com

Great design, useful features, especially ThinQ

[This review was collected as part of a promotion.] Solid, attractive, well-designed washer. Although there are a lot more settings than the one this replaced, it's easy to get to figure out how to get the best results. Much quieter than the old washer I had (which was not an LG). Like the feel of the controls, very intuitive. The clock is a nice touch and the ability to change the musical tones when the wash cycle is done. ThinQ has some useful features, such as notifying me via cellphone ...

February 13, 2024

From lg.com

Beautiful and great features!

[This review was collected as part of a promotion.] I’ve had this washer for about a month and it is fantastic. My wife loves the features and it is very nice looking. Would definitely recommend.

February 9, 2024

From lg.com

Amazing washer

Bought this a couple of weeks ago and I’m so glad I did. The design and features are amazing

February 5, 2024

From lg.com

Close but greed and lazy engineering kills a good

Dryer sensor is ineffective. Very expensive unit. Yet the the charge extra for something as simple as the dryer rack for steam.

February 3, 2024

From lg.com

It's ok, not great

[This review was collected as part of a promotion.] I had higher expectations. Have been careful not to use too much detergent or overload yet have twice had greasy looking spots. As for AI, I think it's just gimmick as I can't see any benefit to it versus choosing the right cycle and probably it's worse because I know what's in there!

February 2, 2024

From lg.com

Response from LG

Hi Dann. We appreciate you sharing your experience with the WM6500HBA washing machine. We regret to hear about the issues you've faced with greasy spo...

LGJune 11, 2024

Love my LG front loaders

I have had LG in the past and always happy with the brand. I love my new set and all the features it offers, along with cool colors. I haven't had this set but a few months but I do not foresee any issues.

February 2, 2024

From lg.com

I purchased the washer and dryer set. I enjoy the AI feature on both and it seems to be more efficient.

January 29, 2024

From lg.com

4 1/2 stars

I'm giving the washer five stars because of its performance. It really does an excellent job. However, I would like to take 1/2 star away if I could for the fact that the screen display is so dim as to be almost unusable. That seems like a serious oversite and something that would be extremely easy to address and fix.

January 24, 2024

From lg.com

Love the connectivity to Alexa

We've had this washer for a couple of months now. It has cut our washing time in half from our previous washer. It is quiet and does not dance across the floor. Plenty of capacity. A feature we really like is the fact that our Amazon Dot device in the living room now announces when the wash cycle is done.

January 17, 2024

From lg.com

Great features and washes well!

I’ve been using this washer for a couple months now with zero issues. I love the smart features on it and the AI wash seems to be washing the clothes as they should be.

January 15, 2024

From lg.com

Fast and quiet

I am beyond happy with this Washer. It is the best

January 15, 2024

From lg.com

Awesome features

I bought this almost a month ago.. absolutley love it.

January 10, 2024

From lg.com

Very simple to use and gentle on my clothes.

Love my new LG washing machine. It is really easy to understand the settings and the capacity is excellent. Clothes seem to be getting much cleaner than before.

January 10, 2024

From lg.com

Exceeds Expectations

[This review was collected as part of a promotion.] Have had washer for a few weeks now and couldn't be more pleased. Researched and found positive reviews including consumer reports which I have now confirmed to not only meet but exceed expectations. Washer is well made quite solid and a breeze to operate. My spouse and I are very happy with our purchase of this washer.

January 4, 2024

From lg.com

Great features

[This review was collected as part of a promotion.] I've had my washer for 6 months and I love all the different wash cycles available. I waited 4 months to download the app and wish I had done it sooner. Using the app doubled the number of cycles on my machine. I didn't realize I had to use the app to access all the features. Not thrilled with that though. The clothes come out so much drier so it takes less time to dry them and less time overall for doing laundry. We just got the matching...

January 2, 2024

From lg.com

Great washer

I have had this washer for a couple of months. Awesome washer so far and wouldn’t go back to what I had. LG has quality products.

December 29, 2023

From lg.com

Simple yet elegant.

I’ve had this for a couple of months and love it. Not going back to top load or any other brand.

December 24, 2023

From lg.com