
Ratings & Reviews for LG High Efficiency Stackable Medium ( 4.5-cu ft ) Front Load Washer ( Graphite Steel )
Ratings may include incentivized customer reviews.
What Customers Are Saying
The product offers excellent cleaning performance and efficiency, using less water and detergent while still getting clothes very clean. It has a large capacity that can handle big loads, and operates quietly with minimal vibration. However, some customers have reported occasional leaks or drainage problems, as well as issues with the instructions and long-term reliability.
Customer review summary generated by AI, including incentivized reviews.[This review was collected as part of a promotion.] Love the machine. Hate the delivery company. You might think you’ve picked your delivery date online, but it’s up to the delivery company as to when you receive your order.
From lg.com
Washes Great
I’ve had the new washer and dryer for a month now. Very pleased with the performance and ease of working. I downloaded a delicate cycle for silk and it worked great. So happy not to have to hand wash anymore.
From lg.com
Very quite and beautiful washing machine.
Would RecommendBeautiful washing machine at a great price. It is quite and does a great job cleaning my clothes.
Verified Purchaser
Great features easy to operate and quiet
[This review was collected as part of a promotion.] I got washer a month ago and I’m very pleased with the amount of clothes it can do in all different settings my daughter enjoys doing the weekly laundry now
From lg.com
Defective Product
Received defective product. Once cold water supply is turned on, washer wont stop filling even when off and unplugged. Defective inlet valve staying open LG cant even give an estimated time for repairs. Had to return. No option to fix. Zero care or support.
From lg.com
So far, so good.
Bought this to replace a 13 year old LG front loader that still worked. Only had a few weeks and it’s nice and quiet and works great.
From lg.com
Love my LG washer/dryer
Bought this a month ago and wish we had years ago. It works twice as good as a top load.
From lg.com
We are happy with our new LG front load washer
We purchased our LG front load washing machine about five weeks ago. This is our first front load washer and so far we have been very happy with it's performance.
From lg.com
Water leak via front door
Caused too much damage to house, water leaked via the front door. :(
From lg.com
We read your feedback, and we’re sorry our product didn’t suit your overall needs. Your feedback is very important to us, and it helps us keep a fresh...
requesting your repairs 2x in less than a year
Would Not RecommendWe had our previous LG washer and dryer for 10 years before we had a water leak and it was just repairing a hose. This set is not even a year old and the LE light on a second time. Second repair request and it says LOCKED rotor when I look up your video on YouTube. Is this now going to be a recurring issue with the washer? Dryer has had no problems, just the washer. Add to it your repair guy was out not a month ago for the same issue.
From lg.com
We apologize that you had such experience with the LG 4.5 cu. ft. Ultra Large Capacity Smart wi-fi Enabled Front Load Washer with Built-In Intelligenc...
Great washing clothes are very clean
I've had this machine about a month no problems no leaks no banging on spin works like it should I don't know where people who rated this bad got theirs from
From lg.com
Quite!
Great washer! Very Quiet and works as expected. Would recommend to anyone with pets.
From lg.com
Washer exploded less than a month
Would Not RecommendWe just purchased a new home and needed new washer and dryer units. We purchased these from Lowe’s and the overall experience was horrible. They brought the incorrect units and had to reschedule our delivery after we worked around our busy work schedules to make this work. When they finally deliver the correct units they didn’t even bother to ensure the units were leveled, just dropped them off and left. Still waiting on our compensation that was promised for all the trouble. Now, not even a mon...
Hi, there. Thank you for sharing your experience with the LG Washer (WM3600HVA) model. We understand your concern about dealing with incorrect delive...

Love it but it broke only 8 months into owning it
I bought my LG washer and dryer brand new because I live in a rural area and it's important to me to have reliable, quality laundry machines. I've owned previous iterations of this unit and loved it. Unfortunately, the washer stopped functioning after only 8 months. Luckily, I have a warranty on it and their customer service has been good so far, but I've already lost two weeks of functionality and am of course disappointed by this.
From lg.com
We apologize that you had such an experience. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve o...
Booklet didn’t explain the washer settings
I’d love to know what the settings are designed and could find it in the book they sent
From lg.com
Mold buildup and electrical problems
Would Not RecommendI bought the washer and dryer set when we first built our house, within a few years the rubber ring had to be replaced because of mould build up. Now another year later, we have more mold around the ring and has a build up of mold and junk on the exterior of the drum and beyond the rubber seal that I can’t access to clean. The dryer also is now having electrical problems. They aren’t even 5 years old. I do not recommend this product.
From lg.com
We're sorry to hear about the inconvenience you have experienced. We assure you that your review is considered and does not go unnoticed. It would be ...
Easy to use
It's very simple to follow the instructions, and it works great, no problems whatsoever
From lg.com
Hi! We appreciate the praise for your 4.5 cu. ft. Ultra Large Capacity Smart Front Load Washer with Steam Technology! Enjoy the features that make lau...
We regret to hear your experience in receiving a defective WM3600HWA unit. We apologize for any inconveniences and are glad to hear your issue has bee...