Prices, Promotions, styles, and availability may vary. Our local stores do not honor online pricing. Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and Lowe's reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted.

High Efficiency Stackable Medium ( 4.5-cu ft ) Front Load Washer ( Graphite Steel )

Ratings & Reviews for LG High Efficiency Stackable Medium ( 4.5-cu ft ) Front Load Washer ( Graphite Steel )

4.5
1838
Review
 4.5 out of 5
1838 Reviews


90% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The product offers excellent cleaning performance and efficiency, using less water and detergent while still getting clothes very clean. It has a large capacity that can handle big loads, and operates quietly with minimal vibration. However, some customers have reported occasional leaks or drainage problems, as well as issues with the instructions and long-term reliability.

Customer review summary generated by AI, including incentivized reviews.
1838 Customer Reviews

DISAPPOINTED WITH WASHER

I have tried to love this washer but have been disappointed. It fills with very little water and can only take a small amount of detergent. If we wash anything with dirt(ex. dirt and grass from doing yard work), hair or any type of debris - the debris is stuck to the glass door after the cycle is completed. Then we have to wipe and clean the glass door and seal before the next load. Some loads we have even needed to wipe out the entire tub. Its as if it just circulates what little bit of water i...

July 24, 2023

From lg.com

Response from LG Social Media

We understand your disappointment, and we're also disheartened to know that you had such an experience with your LG 4.5 cu. ft. Ultra Large Capacity S...

LG Social MediaJuly 24, 2023

[This review was collected as part of a promotion.] Bought last year to replaced aged washer. I like the features but an internal light would be great.

July 22, 2023

From lg.com

Accessible for Visually Impaired

I chose this washing machine because of the phone app. All washers seem to be touch panel now, and that is an issue given I can't see at all. The fact this one works with an app is great. I am also able to tap the controls on the machine directly (I have them labeled) with the app open, and it tells me what is being changed. My only issue is that sometimes it gets unbalanced for no noticeable reason or doesn't rinse thoroughly. Love all the settings.

July 12, 2023

From lg.com

Love it!

[This review was collected as part of a promotion.] I bought mine in December and I love it! I love the remote acces!!!

July 7, 2023

From lg.com

Excellent !!! Efficient, quiet, fast, and multi op

I will give 2 thumbs up to this washer that bought 2 months ago. It is really quiet, fast with multi-options. It fits what I always wanted for myself perfectly. I haven't tried the wifi yet but excise to connect to the WIFI soon to try it. This unit an absolutely a great machine to purchase. Thanks.

June 28, 2023

From lg.com

Awesome!

So happy. Very easy to use. Love how quiet it runs even with a large load.

June 27, 2023

From lg.com

Looks good n runs ok

Bought the set for the looks n the reviews I read. After about a year it has had error messages n turning off Our circuit breaker. Have to get service to come n check it out. Have extended warranty but shame I have to use it already

June 26, 2023

From lg.com

Response from Social/LG

Hello! Your review for your LG 4.5 cu. ft. Ultra Large Capacity Smart wi-fi Enabled Front Load Washer is especially important to us, and your concerns...

Social/LGJune 27, 2023

Big and quiet

We have owned this for 3 months…had an issue with laundry being quite wet when done…called LG…person difficult to understand…had us do several basic attempts to correct…did not work. I shortened the drain…helped some but still wetter than should be after spin. Company not much help yet.

June 26, 2023

From lg.com

Great Washing Machine

This is a great Product. Cannot complain about this machine. I love the low volume of it working and the fact that it has all the options that were on my former washer.

June 17, 2023

From lg.com

Response from Social/LG

Thank you for the love, Julie! We’re delighted that you are enjoying your LG Smart Front Load Washer. We place customer experience and satisfaction as...

Social/LGJune 19, 2023

Great Produc

This is our 3rd Washer from LG in the last 3 years. We bought this one in Florida and used for 2 years and sold with the house. Bought one in Henderson NV used for 18 months and sold with the house. Bought this one 3 months ago and it's perfect. Wife loves the front load and ease of use for all are wash.

June 11, 2023

From lg.com

Response from VXI Austin

Hey there. Thank you for taking your time in leaving us a review. We'll make sure to pass this along to our team, since this will surely make their da...

VXI AustinJune 15, 2023

Would not recommend

3 months old. Dial is not lit so not easy to read as previous model. Constant DO (door open) codes even though door is firmly shut and nothing blocking the seal. Latch lock is not well designed as door can move slightly even though locked in wash mode and leak. Poor repair scheduling, did via online but no action other than to watch a few videos on common causes which do not apply.

June 11, 2023

From lg.com

Response from LG Social Media

We appreciate you taking the time to post your review and making us aware of the issues you're experiencing in your 4.5 cu. ft. Front Load Washer with...

LG Social MediaJune 12, 2023

Dependability is Still There!

I had an LG years ago that I loved. My housemate talked me into another major brand which required numerous repairs and finally (thankfully) died recently. I was successful in my campaign to return to my beloved LG. While it’s sleeker looking and has a few more bells and whistles, the dependability still seems to be there! In the weeks that I’ve had this LG, it’s been relatively easy to operate (I DON’T like that you can’t set a cycle as your default cycle without downloading an app. that allows...

June 10, 2023

From lg.com

Response from Social/LG

Hello, Kathleen! We are so delighted to hear that you are having a 5-star experience with your new LG Ultra Large Capacity Smart wi-fi Enabled Front ...

Social/LGJune 21, 2023

Works like a champ

Had it for about a month. No problem, clothes come out clean and fresh. Great buy!

June 10, 2023

From lg.com

Response from LG Social

Hey there. Thank you for taking your time in leaving us a review regarding your washer. We put customer experience and satisfaction as our top priorit...

LG SocialJune 21, 2023

Love it!

Perfect for a large family. Easy to use with a great selection of features.

June 10, 2023

From lg.com

To low to the floor

I have to get on my knees to empty this machine. I like a top load better, but this is the machine that my new house had. I had that I have to spread the rubber and dry it out and leave the door open so it doesnt get mildewy and smell. Too much extra work

June 10, 2023

From lg.com

Response from Social Media

Hi, deb1956. Thanks for reaching out. You may check out our pedestals wherein you can stack your washer. You may check them out from this link: https:...

Social MediaJune 10, 2023

Fast and quiet

[This review was collected as part of a promotion.] Lg has the best products on the market plus ten year warranty on the motor

June 10, 2023

From lg.com

Nice!

I’ve had my washing machine for 2 weeks and enjoy its ease of operation and efficiency. Good price point, too. Would recommend!

June 10, 2023

From lg.com

Response from LG Social.

Hey there. Thank you for reaching out and sharing your feedback for your LG Washer. Your feedback is very valuable and it helps us keep a fresh per...

LG Social.June 22, 2023

Good at first, horrible after a few months

Would Not Recommend

We have had this washer for 11 months. I would give anything to get rid of it. When we wash two loads in a row, whatever we washed smells like rotten eggs. We have cleaned the daylights out of this thing. We have had it inspected. We've had a plumber snake the drain. We've contacted LG, who basically told us "not our problem" and "probably the drain hose". We had the drain hose inspected AGAIN (it's spotless), and checked again to see that it's only 4" down the drain. It is. We now have to run a...

June 9, 2023
Was this Review Helpful ?
Response from LGAnswers

Hey there. Thank you for letting us know your experience with using the front load washer. Should you need any assistance with your unit, please send...

LGAnswersJune 12, 2023

LG

It checks all the boxes

I have been using my new LG washer for about a month and it has been clear sailing. I like the cleaning modes, it is relatively quiet and has performed flawlessly.

June 8, 2023

From lg.com