
Ratings & Reviews for LG High Efficiency Stackable Medium ( 4.5-cu ft ) Front Load Washer ( Graphite Steel )
Ratings may include incentivized customer reviews.
What Customers Are Saying
The product offers excellent cleaning performance and efficiency, using less water and detergent while still getting clothes very clean. It has a large capacity that can handle big loads, and operates quietly with minimal vibration. However, some customers have reported occasional leaks or drainage problems, as well as issues with the instructions and long-term reliability.
Customer review summary generated by AI, including incentivized reviews.DISAPPOINTED WITH WASHER
I have tried to love this washer but have been disappointed. It fills with very little water and can only take a small amount of detergent. If we wash anything with dirt(ex. dirt and grass from doing yard work), hair or any type of debris - the debris is stuck to the glass door after the cycle is completed. Then we have to wipe and clean the glass door and seal before the next load. Some loads we have even needed to wipe out the entire tub. Its as if it just circulates what little bit of water i...
From lg.com
[This review was collected as part of a promotion.] Bought last year to replaced aged washer. I like the features but an internal light would be great.
From lg.com
Accessible for Visually Impaired
I chose this washing machine because of the phone app. All washers seem to be touch panel now, and that is an issue given I can't see at all. The fact this one works with an app is great. I am also able to tap the controls on the machine directly (I have them labeled) with the app open, and it tells me what is being changed. My only issue is that sometimes it gets unbalanced for no noticeable reason or doesn't rinse thoroughly. Love all the settings.
From lg.com
Love it!
[This review was collected as part of a promotion.] I bought mine in December and I love it! I love the remote acces!!!
From lg.com
Excellent !!! Efficient, quiet, fast, and multi op
I will give 2 thumbs up to this washer that bought 2 months ago. It is really quiet, fast with multi-options. It fits what I always wanted for myself perfectly. I haven't tried the wifi yet but excise to connect to the WIFI soon to try it. This unit an absolutely a great machine to purchase. Thanks.
From lg.com
Awesome!
So happy. Very easy to use. Love how quiet it runs even with a large load.
From lg.com
Looks good n runs ok
Bought the set for the looks n the reviews I read. After about a year it has had error messages n turning off Our circuit breaker. Have to get service to come n check it out. Have extended warranty but shame I have to use it already
From lg.com
Hello! Your review for your LG 4.5 cu. ft. Ultra Large Capacity Smart wi-fi Enabled Front Load Washer is especially important to us, and your concerns...
Big and quiet
We have owned this for 3 months…had an issue with laundry being quite wet when done…called LG…person difficult to understand…had us do several basic attempts to correct…did not work. I shortened the drain…helped some but still wetter than should be after spin. Company not much help yet.
From lg.com
Great Washing Machine
This is a great Product. Cannot complain about this machine. I love the low volume of it working and the fact that it has all the options that were on my former washer.
From lg.com
Thank you for the love, Julie! We’re delighted that you are enjoying your LG Smart Front Load Washer. We place customer experience and satisfaction as...
Great Produc
This is our 3rd Washer from LG in the last 3 years. We bought this one in Florida and used for 2 years and sold with the house. Bought one in Henderson NV used for 18 months and sold with the house. Bought this one 3 months ago and it's perfect. Wife loves the front load and ease of use for all are wash.
From lg.com
Hey there. Thank you for taking your time in leaving us a review. We'll make sure to pass this along to our team, since this will surely make their da...
Would not recommend
3 months old. Dial is not lit so not easy to read as previous model. Constant DO (door open) codes even though door is firmly shut and nothing blocking the seal. Latch lock is not well designed as door can move slightly even though locked in wash mode and leak. Poor repair scheduling, did via online but no action other than to watch a few videos on common causes which do not apply.
From lg.com
We appreciate you taking the time to post your review and making us aware of the issues you're experiencing in your 4.5 cu. ft. Front Load Washer with...
Dependability is Still There!
I had an LG years ago that I loved. My housemate talked me into another major brand which required numerous repairs and finally (thankfully) died recently. I was successful in my campaign to return to my beloved LG. While it’s sleeker looking and has a few more bells and whistles, the dependability still seems to be there! In the weeks that I’ve had this LG, it’s been relatively easy to operate (I DON’T like that you can’t set a cycle as your default cycle without downloading an app. that allows...
From lg.com
Hello, Kathleen! We are so delighted to hear that you are having a 5-star experience with your new LG Ultra Large Capacity Smart wi-fi Enabled Front ...
Works like a champ
Had it for about a month. No problem, clothes come out clean and fresh. Great buy!
From lg.com
Hey there. Thank you for taking your time in leaving us a review regarding your washer. We put customer experience and satisfaction as our top priorit...
Love it!
Perfect for a large family. Easy to use with a great selection of features.
From lg.com
To low to the floor
I have to get on my knees to empty this machine. I like a top load better, but this is the machine that my new house had. I had that I have to spread the rubber and dry it out and leave the door open so it doesnt get mildewy and smell. Too much extra work
From lg.com
Hi, deb1956. Thanks for reaching out. You may check out our pedestals wherein you can stack your washer. You may check them out from this link: https:...
Fast and quiet
[This review was collected as part of a promotion.] Lg has the best products on the market plus ten year warranty on the motor
From lg.com
Nice!
I’ve had my washing machine for 2 weeks and enjoy its ease of operation and efficiency. Good price point, too. Would recommend!
From lg.com
Hey there. Thank you for reaching out and sharing your feedback for your LG Washer. Your feedback is very valuable and it helps us keep a fresh per...
Good at first, horrible after a few months
Would Not RecommendWe have had this washer for 11 months. I would give anything to get rid of it. When we wash two loads in a row, whatever we washed smells like rotten eggs. We have cleaned the daylights out of this thing. We have had it inspected. We've had a plumber snake the drain. We've contacted LG, who basically told us "not our problem" and "probably the drain hose". We had the drain hose inspected AGAIN (it's spotless), and checked again to see that it's only 4" down the drain. It is. We now have to run a...
Hey there. Thank you for letting us know your experience with using the front load washer. Should you need any assistance with your unit, please send...

It checks all the boxes
I have been using my new LG washer for about a month and it has been clear sailing. I like the cleaning modes, it is relatively quiet and has performed flawlessly.
From lg.com
We understand your disappointment, and we're also disheartened to know that you had such an experience with your LG 4.5 cu. ft. Ultra Large Capacity S...