Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers praise the dryer's quick, thorough drying performance and notably quiet operation, with many highlighting the convenient dual-opening door and spacious capacity for bulky items. Smart features like Wi-Fi connectivity and energy tracking via the app appeal to tech-savvy users who find the controls intuitive. However, some report clothes occasionally emerge damp or wrinkled despite recommended settings, and several note frustration that the interior light requires manual activation. A few mention challenges with customer service responsiveness, though most consider the dryer a strong performer overall.
Customer review summary generated by AI, including incentivized reviews.Stuck dryer sheets
I purchased my dryer 4-20-2026. Dryer sheets keep getting stuck in the drum beneath the lint catcher.
From lg.com
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From lg.com
Nice unit
Would RecommendSleek appearance and dries quickly
Verified Purchaser
Lent vent catches items.
Would Not RecommendClothing and dryer sheets are getting stuck in the lint vent every single time.
Poor Quality
This is not the dryer you want. Purchased in February 2026 and with weeks and issues and still do. I am very disappointed with my purchase
From lg.com
Hello, Kay. Thank you for sharing your experience with your LG dryer. We appreciate the details about the issues you’ve continued to notice since your...
A dryer was delivered. It is installed by Joe. We are very happy with the service we received from him. He let us know everything we needed to know about the product and the installation process. We would definitely recommend his service in the future.
Verified Purchaser
Large capacity
Would Not RecommendThe look andcapacity
Verified Purchaser
Wont Dry
Would Not RecommendWas delivered and just one load it had an error code d90. Had the vent clean and still had d90. Had it replace and the new one has d90 error code. Going back to Lowes to see if I can get a replacement.
Hi, Martin. Thank you for reaching out. We understand the importance of having your LG Dryer (DLG8401WE) model working properly from the very first u...
Conversion to propane is handled by purchaser
Would RecommendDries item in one cycle, the door opens on top and also sideways.
Exactly as described
Would RecommendGreat machine, easy to use
Verified Purchaser
This is a nice dryer!
The dryer appears to be a really quality appliance
Verified Purchaser
Hello, Becky. Thank you for sharing what’s happening with your LG Dryer. We appreciate the details about dryer sheets getting pulled beneath the lint ...