Ratings may include incentivized customer reviews.
What Customers Are Saying
The product has mixed reviews. Some users found it useful and affordable, but the majority reported significant issues with functionality and reliability. Key problems include a poorly designed companion app, low image quality, short USB cable, and frequent device failures. While a few reviewers noted the borescope worked well for basic tasks when functioning, the overall consensus is that it is a disappointing product with many frustrated customers.
Customer review summary generated by AI, including incentivized reviews.Not working for Google Pixel
Would RecommendI have a Google Pixel and it runs on Android. It is not working with my phone.
From Klein Tools
Useless
Would Not RecommendMost likely the app will not work on your phone. I tried 3!!!! Android phones and none of them could run the app. It's nice that cable is long though, you can reach your back to scratch it, I mean you have to use it for something if camera doesn't work, right?
From Klein Tools
Had no idea Klein made something this Crappy!
Would Not RecommendWhen I first got this I was excited and couldn't wait to try it out and to be honest it lived up to my expectations and I totally LOVED IT! Ya, that lasted all of about a week (Tops) then all of a sudden out of the blue the app stopped working all together! No matter what I do it gives me the same reading "No borescope detected" UUUUGGGG!!!!! oh well make some room in the garbage can AGAIN! you've been warned, the only thing that would stand in your way now Is pure ignorance! So don't say I did...
From Klein Tools
A good tool for my kit
Would RecommendThere have times that I could have used something like this. Video looks good. Haven't played much past initial package open and software download. Looking forward to first use.
From Klein Tools
Ignore the haters. Easy to use. Good value.
Would RecommendDon't listen to all these 1 star reviews. Installing the app is easy. The browser on your phone may give you a warning since the app doesn't come from the Play Store but you just have to make the selection to allow the install. Once installed you just plug the device into the charging port of the phone and it works like a charm. The device feels very sturdy with stiff but flexible construction. The video isn't super HD but it's clear enough to get most jobs done.
From Klein Tools
Camera sucks
Would Not Recommend[This review was collected as part of a promotion.] Camera sucks, light is bright but not bright enough to see where your going. In vents it's hard to control. I'd suggest bigger and better camera and light. Plus it's 2021 now. Even cellphones have way better quality.
From Klein Tools
Works great with my MacBook
Would RecommendNo problems. Plugged the USB-C connector into my 2017 MacBook Pro (Monterey). Opened the Photo Booth App. Selected Camera - Integrated Camera. And it just worked. Didn't have to download anything.
From Klein Tools
out of box would not work
Would Not RecommendI love Klein tools was very excited for this tool , bought and tried to use on a job. Downloaded app but the camera would not connect.
From Klein Tools
Software does not download
Would Not RecommendOn DTK50 android device version 6.0 even when allowing download from unknown sources.
From Klein Tools
Thank you for bringing this to our attention. We'll take care of you. Please contact our customer service at customerservice@kleintools.com or 800-553...
Doesn't download
Is everyone having this problem with his product??? I followed all the steps and it still doesn't prompt my phone to be able to download the app . Please help as I trashed my receipt ... Does it only work on sertain androids only!!!?
From Klein Tools
Thank you for bringing this to our attention. We'll take care of you. Please contact our customer service at customerservice@kleintools.com or 800-553...
Sucks
Would Not RecommendMy old phone downloaded the app great and it worked great. But now I got a new phone and can't download the app. Presently I have been on hold for over 30 min for customer service to help. I'm still on hold. So for the fact I'm still on hold I give this a bad review. If your device is unable to install and you call , be sure you got time in your day to sit and wait
From Klein Tools
Thank you for bringing this to our attention. We'll take care of you. Please contact our customer service at customerservice@kleintools.com or 800-553...
Can't comment I can't use it!
Would Not RecommendI just bought the et16 borescope and I can't download the app I'm not satisfied whit this product.
From Klein Tools
Thank you for bringing this to our attention. We'll take care of you. Please contact our customer service at customerservice@kleintools.com or 800-553...
This is trash
Would Not Recommenddon't buy if you value your money, couldn't get the app to work. i expect more from Klein
From Klein Tools
Thank you for bringing this to our attention. We'll take care of you. Please contact our customer service at customerservice@kleintools.com or 800-553...
Great product for the price!
Would RecommendThis works absolutely awesome! Don't be a potato, read the specs and make sure it works for your device, all you need is a newish (4.0 software or greater) and you'll be fine.
From Klein Tools
Third party app
Would Not RecommendJust brought it go me to learn Klein's app is not functional. Used an app called OTG checker which said my phone should work. Then installed OTG View from play store. Appears to work so far. Hope this saves so e an infuriated trip back to the hardware store. I may update after more usage.
From Klein Tools
Trash product
Would Not RecommendI just bought this an hour or a ago and have tried everything followed all the steps to install the app fron this website but it won't install do not purchase this piece of equipment it does not work and is useless to be on the market unless they make a app for it
From Klein Tools
Thank you for bringing this to our attention. We'll take care of you. Please contact our customer service at customerservice@kleintools.com or 800-553...
Love this borescope
Would RecommendI have used this borescope so many times. It’s handy and has a great price.
From Klein Tools
Sucks
Would Not RecommendCan't get the app to load for the ET 16. Followed instructions . Lost valuable time trying. Really needed the tool to inspect inside a pole . No luck
From Klein Tools
Thank you for bringing this to our attention. We'll take care of you. Please contact our customer service at customerservice@kleintools.com or 800-553...
Borescope for Android Device ET16
Would Not Recommend[This review was collected as part of a promotion.] I just brought it today and is unable to download the app by Klein to my phones....
From Klein Tools
Thank you for bringing this to our attention. We'll take care of you. Please contact our customer service at customerservice@kleintools.com or 800-553...
Van't download
Would Not RecommendPopup does not last lobg enough to respond. Need more directions for other situations
From Klein Tools
Thank you for bringing this to our attention. We'll take care of you. Please contact our customer service at customerservice@kleintools.com or 800-553...

Thank you for bringing this to our attention. We'll take care of you. Please contact our customer service at customerservice@kleintools.com or 800-553...