Ratings may include incentivized customer reviews.
What Customers Are Saying
The product has mixed reviews. Some users found it useful and affordable, but the majority reported significant issues with functionality and reliability. Key problems include a poorly designed companion app, low image quality, short USB cable, and frequent device failures. While a few reviewers noted the borescope worked well for basic tasks when functioning, the overall consensus is that it is a disappointing product with many frustrated customers.
Customer review summary generated by AI, including incentivized reviews.Great adorable tool for viewing inside plumbing
Would RecommendThis product is simple and works great. Because you do have to hold the cord in the phone, it becomes a two person job. Other than that, it's as simple as downloading the app to get an instant view.
Verified Purchaser
Sales rep. Needs education
This camera is probably great but I have a iPhone and it only works with android devices
Verified Purchaser
Very Useful tool
Would RecommendWow, so easy to use. download the app and plug in. so many uses for it. we are going to look up at the floor joists. Good for looking at underside of cars, in engines, etc...
Verified Purchaser
Your paying 20 for the camera 20 for the brand
Would Not RecommendOver priced for quality of camera
Verified Purchaser
GREAT TOOL, PAIN TO USE.
Would RecommendI have actually owned this for almost 4 years. I use it about once a quarter for every thing from helping trouble shoot mechanical problems on the farm equipment to looking down drain pipes to figure out drain problems. Unfortunately you have to be a tech wizard to get the app to work on the phone, but it works great on the laptop. Unfortunately that means taking the laptop out into the field in wet and dirty conditions to use it occasionally. If the phone app worked better it would absolutely...
From Klein Tools
Works just as described using Pixel 7 phone.
Would RecommendI like that it functioned well with no difficulties getting it to work with my phone. I do wish there was a better way to keep the end of it straight (so it doesn't have a weird angle after pushing through something like a pipe bend) but that is not really a product issue.
Verified Purchaser
It's very easy to use with your Android phone
Would RecommendIt's nice to just be able to use my phone with the borescope
Verified Purchaser
the light on the cam could be brighter
Would Recommendeasy plug in to my androids
Verified Purchaser
The slightest movement disconnects it.
Would Not RecommendI really wanted to like this product. When it remains connected to the phone it works great. The image quality is good. The LED light is adequate. The apps image capture and video recording is easy to use and very useful. However it's almost impossible to keep the USB cord from slight wiggling, which disconnects the borescope from the phone. It's very frustrating to have spent so much effort to fish the scope to the area you need to view only to have it disconnect. Now you have to abandon y...
From Klein Tools
Paid for itself on first use!
Would RecommendBought this after having to do a blind search inside a machine at work to look for a mill tool. After reaching nearly shoulder deep in the back of the machine to prove to supervisor it was not there, my partner and I decided we were done searching this way! Found this on the app and very next day same situation on different machine. Same boss telling us we had to do a blind search again. We respectfully said no. Whipped this out and found the missing tool in less than 5 minutes.
Works intermittently if at all
The ET16 is about the most frustrating device ever produced. It occasionally works flawlessly. 90% of the time, however, it doesn't work at all. If it never worked I would conclude there must be a problem with the hardware. The fact that it occasionally works makes me think the Android app is the problem. I've tried multiple android devices. It will not work reliably on any of them. Klein offers no explanation/assistance. Look elsewhere.
From Klein Tools
Launch App Before Connecting Camera
Would RecommendThere was a period of time when my (newer) phone didn't recognize the camera - my original one always did but newer updates broke the connectivity. However, it seems that 1) the app has been updated and is directly available from the Google Play store and 2) once I see the screen prompting for me to connect the camera, it once again works!
From Klein Tools
Can't see at an angle
Would Not RecommendWorks good
Verified Purchaser
Android cells has to meet a certain version 2work.
Would RecommendPractical, efficient & effective.
Verified Purchaser
Difficult to maneuver the camera
Would Not RecommendDifficult to maneuver the camera
Verified Purchaser
