
Ratings & Reviews for KitchenAid 22.8-lb Ice Per day Cubed Ice Maker ( Panel Ready )
Ratings may include incentivized customer reviews.
What Customers Are Saying
The ice maker produces high-quality, clear ice that is well-suited for drinks. However, many customers report issues with the product's reliability and durability, with frequent breakdowns and the need for multiple replacements. The high cost of repairs and poor customer service have also been frustrating for some users. While the ice quality is often excellent, the reliability concerns and lack of longevity are significant drawbacks to consider.
Customer review summary generated by AI, including incentivized reviews.It’s Broken!
Would Not Recommend[This review was collected as part of a promotion.] I have bought ten of these over my career as a designer/ builder and they always break! They’re great for about a year, then problems start. I arranged service yesterday and no one showed or called! Terrible!
From kitchenaid.com
Broke down after 6 weeks of use.
Would Not Recommend[This review was collected as part of a promotion.] Built a new home with all new appliances. Moved in December 7th. Ice maker completely broke down January 22nd. Water leaked on brand new hard wood floors. Can’t get serviced for 2 weeks. So disappointed
From kitchenaid.com
Thank you for sharing your experience with us, Elizabeth B.. We apologize for the concerns that you are experiencing with your Ice Maker and would lik...
Excellent performance. Good value
Would Recommend[This review was collected as part of a promotion.] This is the third one of these we’ve purchased. All at different houses. Works great. Easy to maintain. Highly recommend.
From kitchenaid.com
Abundant & clean ice
Would Recommend[This review was collected as part of a promotion.] Purchased 2 months ago & have been very satisfied. We use a lot of ice & it has kept up with our needs. The water filter yields clean delicious ice. My only complaint is that the water filter has to be ordered separately; I think the first one should be furnished with this quality of a machine.
From kitchenaid.com
Worked Beautifully until it didn't.
Would Not Recommend[This review was collected as part of a promotion.] I bought this unit brand new in October and it worked beautifully for about a month. While we were out of town on vacation, the unit failed completely. Got back home, no ice, no power, nothing - dead as a doornail. Would not reset. Currently working with Kitchenaid on repair or replacement. Service tech said there have been sporadic problems with drain pump failing. Since power to the icemaking unit is sourced from drain pump, if drain p...
From kitchenaid.com
Thank you for sharing your experience with us, ScottSailor. We apologize for the concerns that you are experiencing with your Ice Maker and would like...
Nice Ice Maker
Would Recommend[This review was collected as part of a promotion.] Replaced an 18 year old ice maker. Easy install with existing setup, clear instructions and love that it has a replaceable water filter slot instead of an inline water filter. Definitely not the cheapest and I hope it lasts a long time.
From kitchenaid.com
Awesome Clear Ice!
Would Recommend[This review was collected as part of a promotion.] Awesome Clear Ice. This is my third Kitchen-aid Icemaker. If you want a dependable and easy to maintain machine this is the one for you!
From kitchenaid.com
leaks
Would Not Recommend[This review was collected as part of a promotion.] ice maker had a slow leak from an internal component part. it damaged wood floors. hoping kitchen aid will stand by product. assume damaged floors will be my responsibility
From kitchenaid.com
Thank you for sharing your experience with us, Fiver. We apologize for the concerns that you are experiencing with your Ice Maker and would like the o...
Ice Maker
Would Recommend[This review was collected as part of a promotion.] This is my favorite ice! The ice cubes are perfectly clear and small and square. Totally elevates your drink.
From kitchenaid.com
Awesome Ice Maker
Would Recommend[This review was collected as part of a promotion.] This ice maker is very fast at making great cubes. Love it!
From kitchenaid.com
Do not buy this
Would Not Recommend[This review was collected as part of a promotion.] I bought this for a new house. Broke after a month. I had to buy a year ahead of time due to Covid supply issues. I was told I’m out of warranty because it starts the date of purchase. Best part about the situation is that it’s still broken. I’m on a weight list for repair that’s a minimum of two weeks out.
From kitchenaid.com
Thank you for sharing your experience with us, Melting Away. We apologize for the concerns that you are experiencing with your Ice Maker and would lik...
Plenty of air free ice
Would Recommend[This review was collected as part of a promotion.] We really like the ice this machine makes and always having enough is huge plus. The reason I did not give it 5 stars is that we wish it was a bit quieter.
From kitchenaid.com
Quality ice
Would Recommend[This review was collected as part of a promotion.] Easy install. Great ice, I like the filter because of my water quality. Looks fantastic!
From kitchenaid.com
Ice maker working well. Makes great ice.
Would Recommend[This review was collected as part of a promotion.] I ordered this machine in March or April. It finally came in & I got it installed a week ago. I am pleased with it. Works as it should.
From kitchenaid.com
Wonderful Ice Maker
Would Recommend[This review was collected as part of a promotion.] This machine far exceeded our expectations fr quantity of ice made daily.
From kitchenaid.com
Nice Ice Maker
Would Recommend[This review was collected as part of a promotion.] This was a replacement of a previous model Kitchen Aid ice maker I had. Although it has the same basic features, with a bit more present day technology, it works great. Very pleased!
From kitchenaid.com
Amazing Ice Maker
Would Recommend[This review was collected as part of a promotion.] We purchased our second Kitchen Aide ice maker! And it is even better than our first one which lasted 10 years! You can’t go wrong with a Kitchen Aid appliance!
From kitchenaid.com
Nice Ice Maker
Would Recommend[This review was collected as part of a promotion.] We Purchased the Ice Maker about 1 year ago. So far, no issues. It makes ice pretty quickly and we like the small cubes. Like all ice maker, it makes some noise when the ice drops into the ice tray. Would recommend this ice maker.
From kitchenaid.com
Clear Ice
Would Recommend[This review was collected as part of a promotion.] We purchased the KitchnAid undercounter icemaker two months ago. it makes the clearest ice extremely fast we never run out. It makes my wife happy, need I say more.
From kitchenaid.com
Thank you for sharing your experience with us, Shameonyou. We apologize for the concerns that you are experiencing with your Ice Maker and would like ...