
Ratings & Reviews for KitchenAid 22.8-lb Ice Per day Cubed Ice Maker ( Panel Ready )
Ratings may include incentivized customer reviews.
What Customers Are Saying
The ice maker produces high-quality, clear ice that is well-suited for drinks. However, many customers report issues with the product's reliability and durability, with frequent breakdowns and the need for multiple replacements. The high cost of repairs and poor customer service have also been frustrating for some users. While the ice quality is often excellent, the reliability concerns and lack of longevity are significant drawbacks to consider.
Customer review summary generated by AI, including incentivized reviews.Good product - Poor documentation
Would RecommendI purchased this unit to replace my original 8 year old KitchenAid ice maker and they have made several improvements like bright LED lighting with a magnetic door switch and this model has the factory installed drain pump. And, this unit is virtually silent - no running water sound when filling. Unfortunately the documentation is a mess. Instead of one manual there are several separate sheets. One is an installation checklist that doesn't cover some required steps. The owners manual doesn'...
From 22.8-lb Ice Per day Cubed Ice Maker ( Stainless Steel with PRINTSHIELD ) Verified Purchaser
Good quality.
Would Recommend[This review was collected as part of a promotion.] High quality feel and look to it. Quickly fills up bin, and it’s quieter doing it than previous unit.
From kitchenaid.com
Perfect Clear Ice
Would Recommend[This review was collected as part of a promotion.] I bought this one to replace our 10 year old. Pretty much the same cabinet ready model. This one has the option of an optional cartridge ice cleaner which I also bought. Big difference in the ice clarity and taste.
From kitchenaid.com
Great
Would Recommend[This review was collected as part of a promotion.] This is our 2nd one in 6 years! Put in filtration system for this one. Hopefully will last longer. But, we love the ice
From kitchenaid.com
Love the Clear Small Ice, Love the Speed of Icemak
Would Recommend[This review was collected as part of a promotion.] This was a replacement for another KitchenAid ice maker that was here when we moved in 3+ yrs ago and was old then. The new icemaker was easy to install, rapidly generated tons of ice. I love the taste, the clear look, and the speed of refill.
From kitchenaid.com
Installation and Operation is Simple
Would Recommend[This review was collected as part of a promotion.] I received this Ice Maker on 8/17, installed it a week later, and have been enjoying it every day since. Our refrigerator ice maker was unable to provide enough ice for our use, which prompted me to buy a separate ice maker. We no longer run short. I have another KITCHENAID Ice Maker that I bought 6 years ago, so I was already very familiar with the cleaning, operation, and features of the brand. I would recommend it to anyone considering p...
From kitchenaid.com
Ice access too narrow.
Would Not Recommend[This review was collected as part of a promotion.] The icemaker seems to operate fine but there is only a narrow slit to access the ice. Above the slit is a plastic panel that falls off if you hit it with the scoop, so I had to tape it down to keep it in place.
From kitchenaid.com
Grate machine
Would Recommend[This review was collected as part of a promotion.] Had to use the 3 year warranty after 21 months. No argument, great service!
From kitchenaid.com
Kitchen Aid Ice Maker
Would Not Recommend[This review was collected as part of a promotion.] The ice maker stopped making ice about 4 weeks after I purchased it. I called and scheduled service with Kitchen Aid 7 days ago and the service advisor won't be here for another 3 days. This isn't suppose to happen with a new appliance.
From kitchenaid.com
Noisy piece of crap that turns itself off
Would Not Recommend[This review was collected as part of a promotion.] I bought this less than 2 months ago ... at first, all good ... then after about a month, it became very noisy on & off ... sounds like the machine is "struggling" ... after 2 weeks of that nonsense, it has turned itself off and cannot be turned back on
From kitchenaid.com
Thank you for sharing your experience with us, Disappointed .... We apologize for the concerns that you are experiencing with your Ice Maker and would...
my new ice maker
Would Recommend[This review was collected as part of a promotion.] This is our third ice maker from kitchen aid. It provides clear cubes that make the taste of your drinks clean and fresh. We use it for icing wine buckets and chilling items to keep them fresh before serving..what a pleasure to own.
From kitchenaid.com
Rapid ice making
Would Recommend[This review was collected as part of a promotion.] Overall very good. I wish the cube’s could be larger
From kitchenaid.com
Kitchenaide Icemaker
Would Recommend[This review was collected as part of a promotion.] Very quite, simple & few buttons, can turn off when gone for several days. Fits beautifully under cabinet with minimal space. Ice is slightly wet though. Over all very happy.
From kitchenaid.com
Leaking water on floor
Would Not Recommend[This review was collected as part of a promotion.] Leaking water on floor two times within three weeks of installation. No response from email submitted online to support after one week. Ice looks good, but grave concerns about reliability and support responsiveness. Machine appeared to not be 'turned on' when puddles appeared, but can't possibly be designed to leak when power goes out - can it?
From kitchenaid.com
Thank you for sharing your experience with us, Kevin009. We apologize for the concerns that you are experiencing with your Ice Maker and would like th...
My eyes make her didn't work
[This review was collected as part of a promotion.] The ice Maker did not work had a factory trained technician. Review all the items he could not find. Why the ice Maker wasn't functioning properly? Have requested a replacement. We've had the same icemaker on our previous home and it worked fabulously constant ice
From kitchenaid.com
Thank you for sharing your experience with us, Mike. We apologize for the concerns that you are experiencing with your Ice Maker and would like the op...
Pump went out on less than a year after being inst
Would Not Recommend[This review was collected as part of a promotion.] We bought this during Covid and installed it in June of 2022. By May 2023 the pump went out and flooded our kitchen. Now kitchen aid says it’s no longer warrantied. I’ve seen reviews that this has been an issue. Very upset that they aren’t standing behind their product.
From kitchenaid.com
Thank you for sharing your experience with us, Patti. We apologize for the concerns that you are experiencing with your Ice Maker and would like the o...
Enjoying my new ice maker
Would Recommend[This review was collected as part of a promotion.] It is so nice to have the new Kitchenaid ice maker. It is quiet and efficient. The ice is small cubes, and works great
From kitchenaid.com
Does not work right out of the box.
Would Not Recommend[This review was collected as part of a promotion.] I purchased this as one of the appliance components for my brand new house I have all new appliances it's been a dream of mind to have 1 of these and it does not work right out of the box I'm still waiting on parts to arrive and they're supposed to be working on it tomorrow so it's really hard for me to give a positive review which I normally do when things are as expected.
From kitchenaid.com
Thank you for sharing your experience with us, kpmclean. We apologize for the concerns that you are experiencing with your Wine Cellar and would like ...
Makes great ice !
Would Recommend[This review was collected as part of a promotion.] Bought this one to replace our ice maker for our home bar. Had 3 other brands and this one is the best. Makes square cubes which last for a long time in a drink.Highly recommend KitchenAid.
From kitchenaid.com
Started having issues after the first month
Would Not Recommend[This review was collected as part of a promotion.] I spend a good amount of money to get a reliable high quality ice maker based on my prior experience with the Kitchenaid. Unfortunately with this unit I started having issues within the first 45 days. First the unit would randomly shut down. It appears that it was not draining and therefore shutdown. Then the machine starting working for a while but starting making a high pitch whining noises that I can hear from the opposite side of the ho...
From kitchenaid.com
Thank you for sharing your experience with us, TonyAmber. We apologize for the concerns that you are experiencing with your Ice Maker and would like t...
Thank you for sharing your experience with us, JEOB. We apologize for the concerns that you are experiencing with your Ice Maker and would like the op...