Ratings may include incentivized customer reviews.
What Customers Are Saying
The product has significant reliability and performance issues. Many customers report the smoke/CO alarms failing prematurely, often within 3-5 years despite the claimed 10-year lifespan. The alarms frequently malfunction, randomly beeping or going off without cause, and some fail to detect actual smoke or fire. Customers describe a frustrating user experience, with the troubleshooting process being ineffective. Some also had trouble interconnecting multiple units as advertised. Overall, the product does not meet basic safety and performance expectations.
Customer review summary generated by AI, including incentivized reviews.good job
thank you for making it so easy for new alarm. I will be back this fall for another smoke alarm, joe miller
From Kidde
Excellent product
Unit went right up and tested as directed. No issues to complain about.
From Kidde
Courteous and swift service
Our old detectors had reached their experation date. Got on the phone, called Kidde, took just five minutes to explain our problem and order new detectors. They arrived in two days. Put in the batteries and twisted the new detectors into the old base. How easy was that? We were impressed.
From Kidde
Another excellent product from Kidde
The item I wanted to purchase was easy to find online, at a good price and was delivered in a timely fashion. It was the kind of purchase I wish more things were like.
From Kidde
rating
Very satisfied with the product. It was just what I needed and with a fast delivery
From Kidde
Piece of Mind
It's awesome to have this just as the heating season arrives. I was especially sold on the carbon monoxide component. It fit perfectly in the ceiling bracket from my previous Kidde.
From Kidde
Product return
I had to return two combination carbon monoxide/smoke alarms that I purchased by mistake. I made one phone call and was told how to return them. Everything went extremely well. Thank you.
From Kidde
great
Easy and convenient easy to work and very user friendlyuser friendly
From Kidde