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Google WiFi 3-Pack

Ratings & Reviews for Google Google WiFi 3-Pack

3.9
843
Review
 3.9 out of 5
843 Reviews


65% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The Nest Wifi system provides reliable wireless coverage and performance for most users. Key features include easy setup and management, strong signal throughout the home, and seamless handoff between access points. However, some users have reported intermittent connectivity issues, slower than expected speeds, and compatibility problems with certain devices. The system offers a good balance of performance and ease of use, but may not meet the needs of more technical users.

Customer review summary generated by AI, including incentivized reviews.
843 Customer Reviews

Easy to setup, but speed degrades

Would Recommend

It is straightforward to set up wifi with this device. However, recently, it started to degrade or drop connection considerably. It is very frustrating sometimes. They also removed the great old app and instead added it to the Google Home app, which looks pretty cluttered now.

January 23, 2022

From Google LLC

Response from Google Customer Care

Hi Muammar, thanks for posting a review. We’re sorry to hear that you’re having multiple issues with Nest Wifi. Our long term plan is to use the Goog...

Google Customer CareJanuary 25, 2022

Periodic outages

Would Recommend

Recently replaced my router given to me by the cable company to the nest wifi and mesh point router. Everything started off great and I loved it. There are some periodic issues where my wifi does not communicate originally I thought it my internet called the company and they said everything looks fine so I am left to assume it is my router I don't want to replace it because I do enjoy the streamlining google has done to make everyone of their devices user friendly but I dislike having to restart...

January 22, 2022

From Google LLC

Response from Google Customer Care

Hi Reuben, thanks for taking the time to share your experience with us. We're sorry to hear about the periodic issues with Nest Wifi. It's important ...

Google Customer CareJanuary 24, 2022

Terrible connectivity issues

Would Not Recommend

The Nest Wifi system has serious connectivity issues. Starting a few months ago, almost every day, the system would cause our internet to slow to a crawl or stop working altogether for all the devices in the house. This would sometimes happen multiple times a day, and the only fix we could find was power cycling the router and both access points. Sometimes we have to do this multiple times a day.It's so frustrating on work video calls and when working on last-minute deliverables while WFH.We tri...

January 22, 2022

From Google LLC

Response from Google Customer Care

Hi Christina, thanks for sharing your feedback. We’re sorry to hear that you’re having connectivity issues with your Nest Wifi. If you're willing to...

Google Customer CareJanuary 23, 2022

Terrible Wifi connection

Would Not Recommend

Not the best connection. Too expensive to throw away and wasn’t able too return it.

January 22, 2022

From Google LLC

Response from Google Customer Care

Hi Manny, thanks for taking the time to share your feedback. We’re sorry to learn that Nest Wifi didn’t meet your expectations. Your feedback is imp...

Google Customer CareJanuary 23, 2022

Customer

Would Recommend

Wi Fi is working very well. Linking devices has more challenging parts than I would like. However Google Help people have been effectively supportive.

January 21, 2022

From Google LLC

Upgrade to Nest wifi

Would Not Recommend

Upgraded my Google Wifi to the newer Nest wifi. Found out that you have to basically start over rather than plug and play if using the Nest router. Then factory reset the old devices to reuse them. Even reusing the wifi name hasn't made connecting some items work.

January 21, 2022

From Google LLC

Response from Google Customer Care

Hi Stuart, thanks for sharing your experience. We regret to hear about the challenges you had installing your Nest Wifi. Your feedback is important ...

Google Customer CareJanuary 23, 2022

Very fast, easy to set up

Would Not Recommend

I installed this wifi router to cover my entire 3 stories house and connected all the smart equipment Nest Camera, nest Guard, nest hub, hub max, smart light etc for smart home, every equipment connection is so good so far and no disconnect at all, even any place of my house download speed over 200 mb.I definitely recommend this product, ( My house is 2,200 sqf)

January 21, 2022

From Google LLC

Good but not great

Would Recommend

Its good but drops suddenly sometimes. It covers every area of my home.

January 21, 2022

From Google LLC

Response from Google Customer Care

Hi Irfan, thanks for posting a review. We regret to hear that the connection of your Nest Wifi is sometimes dropping off. Wi-Fi signal coverage may b...

Google Customer CareJanuary 23, 2022

Very Pleased

Would Recommend

Very much met my needs. Increased speeds 10 fold in bonus room across the house from router.

January 21, 2022

From Google LLC

Fast and great mesh

Would Not Recommend

Great that you can add 4 mesh points to cover large sqm area.

January 21, 2022

From Google LLC

Best WiFi we've ever had

Would Recommend

It took us about 45 min to get the main router and the 3 hubs set up throughout the house. It's so much faster than our old setup and faster even than my business WIFi (I'll need to speak to my IT person about this). Three out of our 5 children work remotely and could use the system without any perceptible decrease in performance during the Thanksgiving and Christmas holidays.

January 21, 2022

From Google LLC

Nest wifi

Would Recommend

The setup was straightforward and took just a few minutes. The wifi range and speed have been great.

January 21, 2022

From Google LLC

It works but not as expected

Would Recommend

I have one router and a point in 1500 sq foot home but WiFi speed doesn’t go above 150 mbps. I have 900 mbps plan but Ethernet speed doesn’t go above 800 mbps. It is easy to setup and it works great. Only disappointment is the speed.

January 21, 2022

From Google LLC

Response from Google Customer Care

Hi Satya, thanks for sharing your experience. We’re sorry to learn that you’re having slower Wi-Fi speed on your Nest Wifi. There can be multiple rea...

Google Customer CareJanuary 23, 2022

As advertised

Would Recommend

So far, so good! It does what it says it does. My son loves that fact he can game on his computer while we stream on our living room Tv…

January 21, 2022

From Google LLC

So far so good

Would Recommend

I have been using one for 2 years now and recently bought another one for a friend. The app is very intuitive and integrates nicely into Google Home. The speed isn't the fastest but it's been very reliable. The lack of visible antennas allow it to blend in nicely with all the other home decor. The integrated Google Assistant in the Point is a great bonus!

January 20, 2022

From Google LLC

Doesn't recognize devices like other routers

Would Recommend

I love the ease of setup, and the quality and speed of the router. My biggest issue is that the router gives connected devices the name "unknown device" to a large majority, where my past routers have given better names, closer to the brand/model of the connected device, and I was more able to identify devices. With my Nest Wifi, I have a very hard time identifying devices that are connected... Overall, I would recommend this device though.

January 20, 2022

From Google LLC

Response from Google Customer Care

Hi Jacob, thanks for taking the time to share your feedback about the Nest Wifi. We’re sorry to hear that it gives the majority of your connected dev...

Google Customer CareJanuary 23, 2022

Wow

Would Recommend

This product has changed my life in terms of internet speed and quality. I always used to think it did not matter what router and extender you had. I was wrong. Google Nest is a fantastic product with even better results. I will be buying more Google nest related products in the future!

January 19, 2022

From Google LLC

Excellent coverage, easy set up

Would Recommend

The Google nest wifi is very simple to set up. The Google home app walks you through set up and lets you know if there is an issue. In my case, my internet provider had not updated my modem settings. The set up app let me know that there was no internet connection and to call my provider. After that was resolved the WiFi was easily set up and the WiFi points were just as simple. The whole system can be set up in 30 minutes. The coverage of my house is great. It’s an old 1800s city home. The mesh...

January 19, 2022

From Google LLC

It's always listening

Would Not Recommend

I have the older Google mesh wifi, and ordered this new one, assuming it would be new and improved. Instead, it's listening. I know it has an off switch, if you trust it ^)

January 19, 2022

From Google LLC

Response from Google Customer Care

Hi _bsd, we greatly appreciate your feedback on Nest Wifi, and we’re sorry to learn it’s less than ideal for you. Turning off the microphone prevent...

Google Customer CareJanuary 22, 2022

Best wifi system I've owned

Would Recommend

Really happy with my new nest wifi system. I had a TP link range extender for about 2 years, it did the job but there were still parts of my house that had spotty wifi and since I've been adding more smart devices to my home, it just wasnt able to sustain a reliable fast connection. Since I've gotten my nest wifi I haven't had dropped wifi coverage yet and all my devices are connected. If there were hiccups with connections it was on the devices end, not the wifi. So I'd say I'm satisfied and ho...

January 19, 2022

From Google LLC