Ratings may include incentivized customer reviews.
What Customers Are Saying
The Nest Wifi system provides reliable wireless coverage and performance for most users. Key features include easy setup and management, strong signal throughout the home, and seamless handoff between access points. However, some users have reported intermittent connectivity issues, slower than expected speeds, and compatibility problems with certain devices. The system offers a good balance of performance and ease of use, but may not meet the needs of more technical users.
Customer review summary generated by AI, including incentivized reviews.Easy to setup, but speed degrades
Would RecommendIt is straightforward to set up wifi with this device. However, recently, it started to degrade or drop connection considerably. It is very frustrating sometimes. They also removed the great old app and instead added it to the Google Home app, which looks pretty cluttered now.
From Google LLC
Periodic outages
Would RecommendRecently replaced my router given to me by the cable company to the nest wifi and mesh point router. Everything started off great and I loved it. There are some periodic issues where my wifi does not communicate originally I thought it my internet called the company and they said everything looks fine so I am left to assume it is my router I don't want to replace it because I do enjoy the streamlining google has done to make everyone of their devices user friendly but I dislike having to restart...
From Google LLC
Hi Reuben, thanks for taking the time to share your experience with us. We're sorry to hear about the periodic issues with Nest Wifi. It's important ...
Terrible connectivity issues
Would Not RecommendThe Nest Wifi system has serious connectivity issues. Starting a few months ago, almost every day, the system would cause our internet to slow to a crawl or stop working altogether for all the devices in the house. This would sometimes happen multiple times a day, and the only fix we could find was power cycling the router and both access points. Sometimes we have to do this multiple times a day.It's so frustrating on work video calls and when working on last-minute deliverables while WFH.We tri...
From Google LLC
Hi Christina, thanks for sharing your feedback. We’re sorry to hear that you’re having connectivity issues with your Nest Wifi. If you're willing to...
Terrible Wifi connection
Would Not RecommendNot the best connection. Too expensive to throw away and wasn’t able too return it.
From Google LLC
Hi Manny, thanks for taking the time to share your feedback. We’re sorry to learn that Nest Wifi didn’t meet your expectations. Your feedback is imp...
Customer
Would RecommendWi Fi is working very well. Linking devices has more challenging parts than I would like. However Google Help people have been effectively supportive.
From Google LLC
Upgrade to Nest wifi
Would Not RecommendUpgraded my Google Wifi to the newer Nest wifi. Found out that you have to basically start over rather than plug and play if using the Nest router. Then factory reset the old devices to reuse them. Even reusing the wifi name hasn't made connecting some items work.
From Google LLC
Hi Stuart, thanks for sharing your experience. We regret to hear about the challenges you had installing your Nest Wifi. Your feedback is important ...
Very fast, easy to set up
Would Not RecommendI installed this wifi router to cover my entire 3 stories house and connected all the smart equipment Nest Camera, nest Guard, nest hub, hub max, smart light etc for smart home, every equipment connection is so good so far and no disconnect at all, even any place of my house download speed over 200 mb.I definitely recommend this product, ( My house is 2,200 sqf)
From Google LLC
Good but not great
Would RecommendIts good but drops suddenly sometimes. It covers every area of my home.
From Google LLC
Hi Irfan, thanks for posting a review. We regret to hear that the connection of your Nest Wifi is sometimes dropping off. Wi-Fi signal coverage may b...
Very Pleased
Would RecommendVery much met my needs. Increased speeds 10 fold in bonus room across the house from router.
From Google LLC
Fast and great mesh
Would Not RecommendGreat that you can add 4 mesh points to cover large sqm area.
From Google LLC
Best WiFi we've ever had
Would RecommendIt took us about 45 min to get the main router and the 3 hubs set up throughout the house. It's so much faster than our old setup and faster even than my business WIFi (I'll need to speak to my IT person about this). Three out of our 5 children work remotely and could use the system without any perceptible decrease in performance during the Thanksgiving and Christmas holidays.
From Google LLC
Nest wifi
Would RecommendThe setup was straightforward and took just a few minutes. The wifi range and speed have been great.
From Google LLC
It works but not as expected
Would RecommendI have one router and a point in 1500 sq foot home but WiFi speed doesn’t go above 150 mbps. I have 900 mbps plan but Ethernet speed doesn’t go above 800 mbps. It is easy to setup and it works great. Only disappointment is the speed.
From Google LLC
Hi Satya, thanks for sharing your experience. We’re sorry to learn that you’re having slower Wi-Fi speed on your Nest Wifi. There can be multiple rea...
As advertised
Would RecommendSo far, so good! It does what it says it does. My son loves that fact he can game on his computer while we stream on our living room Tv…
From Google LLC
So far so good
Would RecommendI have been using one for 2 years now and recently bought another one for a friend. The app is very intuitive and integrates nicely into Google Home. The speed isn't the fastest but it's been very reliable. The lack of visible antennas allow it to blend in nicely with all the other home decor. The integrated Google Assistant in the Point is a great bonus!
From Google LLC
Doesn't recognize devices like other routers
Would RecommendI love the ease of setup, and the quality and speed of the router. My biggest issue is that the router gives connected devices the name "unknown device" to a large majority, where my past routers have given better names, closer to the brand/model of the connected device, and I was more able to identify devices. With my Nest Wifi, I have a very hard time identifying devices that are connected... Overall, I would recommend this device though.
From Google LLC
Hi Jacob, thanks for taking the time to share your feedback about the Nest Wifi. We’re sorry to hear that it gives the majority of your connected dev...
Wow
Would RecommendThis product has changed my life in terms of internet speed and quality. I always used to think it did not matter what router and extender you had. I was wrong. Google Nest is a fantastic product with even better results. I will be buying more Google nest related products in the future!
From Google LLC
Excellent coverage, easy set up
Would RecommendThe Google nest wifi is very simple to set up. The Google home app walks you through set up and lets you know if there is an issue. In my case, my internet provider had not updated my modem settings. The set up app let me know that there was no internet connection and to call my provider. After that was resolved the WiFi was easily set up and the WiFi points were just as simple. The whole system can be set up in 30 minutes. The coverage of my house is great. It’s an old 1800s city home. The mesh...
From Google LLC
It's always listening
Would Not RecommendI have the older Google mesh wifi, and ordered this new one, assuming it would be new and improved. Instead, it's listening. I know it has an off switch, if you trust it ^)
From Google LLC
Hi _bsd, we greatly appreciate your feedback on Nest Wifi, and we’re sorry to learn it’s less than ideal for you. Turning off the microphone prevent...
Best wifi system I've owned
Would RecommendReally happy with my new nest wifi system. I had a TP link range extender for about 2 years, it did the job but there were still parts of my house that had spotty wifi and since I've been adding more smart devices to my home, it just wasnt able to sustain a reliable fast connection. Since I've gotten my nest wifi I haven't had dropped wifi coverage yet and all my devices are connected. If there were hiccups with connections it was on the devices end, not the wifi. So I'd say I'm satisfied and ho...
From Google LLC

Hi Muammar, thanks for posting a review. We’re sorry to hear that you’re having multiple issues with Nest Wifi. Our long term plan is to use the Goog...