
Ratings & Reviews for Google Nest Hello Wired Wi-Fi Compatible Smart Video Doorbell in White/Black
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise this smart doorbell for its exceptional performance and ease of use. Most highlight effortless installation with intuitive app guidance, outstanding high-resolution video and clear two-way audio quality, and reliable real-time monitoring. Many appreciate seamless integration with existing smart home devices and the standout facial recognition feature. A few report occasional lag or connectivity issues, but these concerns are rare. Overall, reviewers strongly recommend it for enhanced home security and convenience.
Customer review summary generated by AI, including incentivized reviews.Great doorbell with some quirks
Would RecommendHaving been a huge Nest fan for years and owning one or more of everything they have made, I was glad to add a Hello doorbell to our new home since I added a Ring Pro to our prior home before Hello was available. Love the integration to my Nest app but two things have kept me from rating 5 stars:1. While I understand the rationale that a 4:3 ratio allows “taller” captures, I never had any issues via Ring and wonder why Nest (Google at this point) hasn’t switched to 16:9 like all the others. 2. C...
From Google LLC
Review
Would Not RecommendI wish that it would record without a subscription.
From Google LLC
Great product
Would RecommendWorks well. The picture quality and night vision are great.
From Google LLC
Good product but Bad documentation
Would Not RecommendThe text on Nest Hello use and features is tiny, basically unreadable with tiny font size and pale gray color written on a white background. I called support and was told to change my iPhone SE setting for Display and Text Size/Larger Text/ I Turned Larger Accessibility Sizes ON, and moved the sliding bar setting to a large text size. The note on this setting said that apps that support Dynamic Type will adjust to your preferred reading size below.The Nest Hello App does not support Dynamic Typ...
From Google LLC
Hi there, thanks for your feedback. We're sorry for the text size limitation with the app for your Nest Hello Doorbell. We've taken note of your feedb...
Almost perfect
Would Recommendas a camera and a doorbell it works great as long as you have the subscription. i only wish that it came with a wedge to angle it down. would be 5 stars if it came with one.
From Google LLC
Delayed notification
Would Not RecommendThe notification is delayed! A person could be in front of you before a notification comes through. Seconds count when trying to maintain safety and this fails miserably. Don’t like that at all.
From Google LLC
Hi Mimi, thanks for posting review. We’re sorry to hear that you Nest Hello has issues with delayed notifications. Delayed notifications can be relat...
Good when it works
Would Not RecommendThe doorbell and features are great when working. However, I’ve had to replace the doorbell 3 times in one year. Also, the doorbell does not always work with the mechanical chime.
From Google LLC
Hi Danika, thanks for sharing your feedback. We’re glad to hear that you like the Nest Hello Doorbell, but we apologize if you’re having issues with i...
Really Google?!
Would Not RecommendA few weeks ago, I bought the Google Nest Hello and just recently our free NEST AWARE trial ended, which we plan to resume. Before the purchase I came to Lowe's to look up Google Nest products, primarily the Hello and Nest Cam Bundle. I opted to buy from Google because it was cheaper, the HELLO was $150 for refurb model and as a LOWE's customer and account holder I got alert to check out the 4th of July offers and it just blows my mind that the camera I just got a few weeks ago is now $150 from ...
Hi there RobD, thanks for sharing your experience with us. We're sorry to hear about your disappointment with the recent price promotion for the ...

Great. But maybe too sensitive.
Would RecommendReally good doorbell camera. The picture is great and the familiar face feature is very helpful. The only issue I've had is that the motion detection is very sensitive. I'll even get notifications if a cloud shadow moves. Still haven't figured out if it's my problem or the devices that won't ring the actual doorbell chime. But it's ok since we've got other nest devices which announce that the button has been pushed.
From Google LLC
Nest Hello thoughts
Would RecommendI loved how it works and how easy it was to install and configure it, it is a great help to know who is in front of your door without running any risk of attending to people you do not know, and you are always informed of what is happening in front of your house with motion alerts or alerts for loud or unknown sounds if you set it up, I recommend it 100%
From Google LLC
Very good
Would RecommendI’ve had Vivint for 5 years and I’ve recently switched to nest. The doorbell is waaaaay better in video quality and it actually records when something is happening. The familiar face recognition is cool but the quality of video is by far the best I’ve seen in any other camera!
From Google LLC
Great item
Would RecommendGreat product recommend for every one. It's very smart convenient and works with third party parts which helps me since my house doesn't have a doorbell.
From Google LLC
WiFi and connection issues
Would Not RecommendThe nest hello is a great item when it works. It was really easy to install and add to my many nest products at home. However, after about 1 week I’ve started having many connection issues, with the camera going offline frequently. I’ve done every diagnosis. Checked voltage. Installed an extra WiFi extender next to the door. But it still goes offline intermittently for hours at time. If you can’t rely on it, then it’s not a good product, and I can’t recommend it.
From Google LLC
Hi Arnton, thanks for letting us know about the issue. We apologize for the difficult experience with the connection issue you're having with your Nes...
Great product
Would RecommendLet's you see free clips and live video streaming you can also focus on something by expanding your fingers on the screen
From Google LLC
I love it
Would RecommendNow I can sit in my office, in the base. and see who is at the door. Or be in NY for the weekend and see who is at the door. It's great !!!
From Google LLC
Nest Hello
Would RecommendWorks better than expected. Installed it on newly building area and you can see what's going on near your house.
From Google LLC
Quiet time
Would RecommendThe quiet time allowed is only 3 hours. You should be able to set it for like 11:00 pm to 6:00 am and break it down for motion and or people.
From Google LLC
Works great and is easy
Would RecommendWorks great, easy install, and easy to use. Love the face recognition and the package recognition features.
From Google LLC
Hi Palace Gate, thanks for sharing your thoughts about your Nest Hello Doorbell. You can view snapshots of events up to 3 hours in the past. To view v...