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Nest Hello Wired Wi-Fi Compatible Smart Video Doorbell in White/Black

Ratings & Reviews for Google Nest Hello Wired Wi-Fi Compatible Smart Video Doorbell in White/Black

4.8
3889
Review
 4.8 out of 5
3889 Reviews


97% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers overwhelmingly praise this smart doorbell for its exceptional performance and ease of use. Most highlight effortless installation with intuitive app guidance, outstanding high-resolution video and clear two-way audio quality, and reliable real-time monitoring. Many appreciate seamless integration with existing smart home devices and the standout facial recognition feature. A few report occasional lag or connectivity issues, but these concerns are rare. Overall, reviewers strongly recommend it for enhanced home security and convenience.

Customer review summary generated by AI, including incentivized reviews.
3889 Customer Reviews

Great doorbell with some quirks

Would Recommend

Having been a huge Nest fan for years and owning one or more of everything they have made, I was glad to add a Hello doorbell to our new home since I added a Ring Pro to our prior home before Hello was available. Love the integration to my Nest app but two things have kept me from rating 5 stars:1. While I understand the rationale that a 4:3 ratio allows “taller” captures, I never had any issues via Ring and wonder why Nest (Google at this point) hasn’t switched to 16:9 like all the others. 2. C...

July 8, 2021

From Google LLC

Review

Would Not Recommend

I wish that it would record without a subscription.

July 7, 2021

From Google LLC

Response from Google Customer Care

Hi Palace Gate, thanks for sharing your thoughts about your Nest Hello Doorbell. You can view snapshots of events up to 3 hours in the past. To view v...

Google Customer CareJuly 9, 2021

Great product

Would Recommend

Works well. The picture quality and night vision are great.

July 7, 2021

From Google LLC

Good product but Bad documentation

Would Not Recommend

The text on Nest Hello use and features is tiny, basically unreadable with tiny font size and pale gray color written on a white background. I called support and was told to change my iPhone SE setting for Display and Text Size/Larger Text/ I Turned Larger Accessibility Sizes ON, and moved the sliding bar setting to a large text size. The note on this setting said that apps that support Dynamic Type will adjust to your preferred reading size below.The Nest Hello App does not support Dynamic Typ...

July 6, 2021

From Google LLC

Response from Google Customer Care

Hi there, thanks for your feedback. We're sorry for the text size limitation with the app for your Nest Hello Doorbell. We've taken note of your feedb...

Google Customer CareJuly 8, 2021

Almost perfect

Would Recommend

as a camera and a doorbell it works great as long as you have the subscription. i only wish that it came with a wedge to angle it down. would be 5 stars if it came with one.

July 6, 2021

From Google LLC

Delayed notification

Would Not Recommend

The notification is delayed! A person could be in front of you before a notification comes through. Seconds count when trying to maintain safety and this fails miserably. Don’t like that at all.

July 6, 2021

From Google LLC

Response from Google Customer Care

Hi Mimi, thanks for posting review. We’re sorry to hear that you Nest Hello has issues with delayed notifications. Delayed notifications can be relat...

Google Customer CareJuly 8, 2021

Good when it works

Would Not Recommend

The doorbell and features are great when working. However, I’ve had to replace the doorbell 3 times in one year. Also, the doorbell does not always work with the mechanical chime.

July 3, 2021

From Google LLC

Response from Google Customer Care

Hi Danika, thanks for sharing your feedback. We’re glad to hear that you like the Nest Hello Doorbell, but we apologize if you’re having issues with i...

Google Customer CareJuly 4, 2021

Really Google?!

Would Not Recommend

A few weeks ago, I bought the Google Nest Hello and just recently our free NEST AWARE trial ended, which we plan to resume. Before the purchase I came to Lowe's to look up Google Nest products, primarily the Hello and Nest Cam Bundle. I opted to buy from Google because it was cheaper, the HELLO was $150 for refurb model and as a LOWE's customer and account holder I got alert to check out the 4th of July offers and it just blows my mind that the camera I just got a few weeks ago is now $150 from ...

July 2, 2021
Was this Review Helpful ?
Response from Nest Support

Hi there RobD, thanks for sharing your experience with us. We're sorry to hear about your disappointment with the recent price promotion for the ...

Nest SupportJuly 8, 2021

Nest

Great. But maybe too sensitive.

Would Recommend

Really good doorbell camera. The picture is great and the familiar face feature is very helpful. The only issue I've had is that the motion detection is very sensitive. I'll even get notifications if a cloud shadow moves. Still haven't figured out if it's my problem or the devices that won't ring the actual doorbell chime. But it's ok since we've got other nest devices which announce that the button has been pushed.

July 1, 2021

From Google LLC

Nest Hello thoughts

Would Recommend

I loved how it works and how easy it was to install and configure it, it is a great help to know who is in front of your door without running any risk of attending to people you do not know, and you are always informed of what is happening in front of your house with motion alerts or alerts for loud or unknown sounds if you set it up, I recommend it 100%

July 1, 2021

From Google LLC

Very good

Would Recommend

I’ve had Vivint for 5 years and I’ve recently switched to nest. The doorbell is waaaaay better in video quality and it actually records when something is happening. The familiar face recognition is cool but the quality of video is by far the best I’ve seen in any other camera!

June 30, 2021

From Google LLC

Great item

Would Recommend

Great product recommend for every one. It's very smart convenient and works with third party parts which helps me since my house doesn't have a doorbell.

June 27, 2021

From Google LLC

WiFi and connection issues

Would Not Recommend

The nest hello is a great item when it works. It was really easy to install and add to my many nest products at home. However, after about 1 week I’ve started having many connection issues, with the camera going offline frequently. I’ve done every diagnosis. Checked voltage. Installed an extra WiFi extender next to the door. But it still goes offline intermittently for hours at time. If you can’t rely on it, then it’s not a good product, and I can’t recommend it.

June 26, 2021

From Google LLC

Response from Google Customer Care

Hi Arnton, thanks for letting us know about the issue. We apologize for the difficult experience with the connection issue you're having with your Nes...

Google Customer CareJune 29, 2021

Great product

Would Recommend

Let's you see free clips and live video streaming you can also focus on something by expanding your fingers on the screen

June 25, 2021

From Google LLC

I love it

Would Recommend

Now I can sit in my office, in the base. and see who is at the door. Or be in NY for the weekend and see who is at the door. It's great !!!

June 24, 2021

From Google LLC

Nest Hello

Would Recommend

Works better than expected. Installed it on newly building area and you can see what's going on near your house.

June 24, 2021

From Google LLC

Quiet time

Would Recommend

The quiet time allowed is only 3 hours. You should be able to set it for like 11:00 pm to 6:00 am and break it down for motion and or people.

June 23, 2021

From Google LLC

Works great and is easy

Would Recommend

Works great, easy install, and easy to use. Love the face recognition and the package recognition features.

June 23, 2021

From Google LLC