Ratings & Reviews for Genie 1-1/4 HPc Smart Compatible Belt drive Garage Door Opener Wi-Fi Compatibility and Battery Back-Up
Ratings may include incentivized customer reviews.
What Customers Are Saying
The product is generally well-received, with many customers praising its quiet and smooth operation. The belt-drive design is noted as being particularly quiet. The opener is also described as easy to install, though some customers did report minor challenges. Customers appreciate the features like battery backup, Wi-Fi connectivity, and compatibility with smart home platforms. However, a small number of customers have reported issues with pairing remotes and keypad, as well as problems with the installation process. Overall, the product seems to be a reliable and feature-rich option that delivers on its promise of quiet and smooth operation.
Customer review summary generated by AI, including incentivized reviews.Nice upgrade
Would RecommendWe upgraded our previous genie chain garage door opener with this belt drive model using lowe's home installation. The garage door opener looks great, works perfectly, and is so quiet. Our entire experience including the installation process was exceptional. We are very happy with this garage door opener - setup and connection to wifi for smart features was seamless and everything works as expected. The only reason I even know if someone is opening or closing the garage door now is due to al...
Verified Purchaser
Website Sucks
Most difficult purchase of my life. The website was completely nonfunctional. I finally had to call and got a very helpful person who took the order for me.
Verified Purchaser
Installation gets an F-
Would Not RecommendLoews uses Angi for installation. They have rescheduled for the fourth time only notifying me 30 minutes before appointment they will not be there. Do not ever use Angi for installers or any other work.
Verified Purchaser
Thank you for sharing your experience with us. We’re truly sorry to hear about the difficulties you faced with the installation process, especially s...
Checkout YouTube videos for installation
Would RecommendThe opener is quiet. Installation instructions are not clearly described. I need to search for step by step instructions from YouTube and it was very easy after I watched it.
Verified Purchaser
I am not happy...
Would Not RecommendThe unit worked for 7 days. It does not work now. Emailed Genie to have a guy come fix it, but they wanted me to take it apart and take pictures of the inner workings. I feel like they should just schedule a guy to come out without me having to do all of that. I tried to do it, but I don't have the tools needed to do it. I AM NOT HAPPY. I WANT A NEW GARAGE DOOOR OPENER.....NOT one that has been repaired.....
Verified Purchaser
Thank you for sharing your experience with us. We sincerely apologize for the inconvenience you've encountered with your unit. Our support team i...
Garage door opener and the installation
Would RecommendI was completely satisfied with the product, its price as well as the quality. I was also very glad to see the hi-level professionalism of the technician doing the installation. I do strongly recommend to you.
Verified Purchaser
garage door opener
Would Recommendit is very quiet
Verified Purchaser
Super Quiet
Would RecommendEasy to install, and unbelievably quiet!
Verified Purchaser
Great upgrade!
Would RecommendAmazing how quiet, but old opener was 20+ years old, chain drive opener. Easy to install and set up.
Verified Purchaser
Quiet
Ultra quiet as advertised. Considering the features it was an excellent value.
Verified Purchaser
Won't Believe It
Would RecommendBeen thinking of changing out an older Craftsman 1/2 hp chain drive opener and finally decided to do it. Installation was straightforward and easy to follow. Wiring to the unit and the floor sensors took a few attempts as the configuration ended up being different that what was shown in the diagram. Surprised by how much lighter the unit was in comparison to the old one. However, the difference in noise was remarkable. It is amazingly quiet and almost enjoyable to hear it go up and down. I ...
Verified Purchaser
Thank you for your feedback. We apologize you had frustrations while trying to purchase a new unit.
We are glad to hear that you were able to r...