Ratings & Reviews for Genie 1-1/4 HPc Smart Compatible Belt drive Garage Door Opener Wi-Fi Compatibility and Battery Back-Up
Ratings may include incentivized customer reviews.
What Customers Are Saying
The product is generally well-received, with many customers praising its quiet and smooth operation. The belt-drive design is noted as being particularly quiet. The opener is also described as easy to install, though some customers did report minor challenges. Customers appreciate the features like battery backup, Wi-Fi connectivity, and compatibility with smart home platforms. However, a small number of customers have reported issues with pairing remotes and keypad, as well as problems with the installation process. Overall, the product seems to be a reliable and feature-rich option that delivers on its promise of quiet and smooth operation.
Customer review summary generated by AI, including incentivized reviews.A very nice opener, quiet and easy installation.
Would RecommendNice!!
Verified Purchaser
Good store
Product is fine
Verified Purchaser
Amazingly quiet. App is great
Would RecommendThe product is great. The installation instructions were lack. We had to call for assistance.
Verified Purchaser
Quiet, fast and WiFi enabled!
Would RecommendIt’s very quiet and there are no delays when pressing the garage door openers.
Verified Purchaser
Junk
Would Not RecommendComplete junk. Never worked right DO NOT BUY!!!!
Ease of set up
Quick polite delivery
Verified Purchaser
Don’t buy this product.
Would Not RecommendHorrible, the product never worked properly.
Verified Purchaser
We’re very sorry to hear the product didn’t work properly for you. That’s not the experience we want for our customers. Please reach out to us at 1-8...
Showed up on time
Would RecommendInstaller was friendly and knowledgeable
Verified Purchaser
Doesn't Last
Would Not RecommendI purchased this garage door opener, and had it installed October 2024, and it barely lasted a little over a year. Genie customer service is difficult to deal with very rude over the phone
Verified Purchaser
Thank you for sharing your experience with us. A garage door opener should provide reliable performance, and it’s disappointing that yours lasted onl...
It's worth the investment.
Would RecommendMeets all my expectations.
Verified Purchaser
Lasted less than a year
Would Not RecommendSpend a little more and buy a chamberlain or liftmaster. Our power went out while the electric company was working on power lines near by which must have caused a surge that fried the board. The opener worked for a little on the backup battery and we thought it would be fine once power kicked back on. Back up battery died and it stopped working. Opened it up thinking it needed a reset and found a bridge connector had unsoldered itself off and a relay has melted, most likely due to the surge. Aft...
Hi Fred - thank you for sharing your experience with us. We’re truly sorry to hear about the issues you encountered after the power surge and the inc...
Thank you for reaching out and sharing your feedback. I’m sorry to hear that you’re having trouble. To better assist you, we’d like to address your c...