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Next Generation 24000 -Watt Dual Fuel (Liquid Propane/Natural Gas) 200-Amp Home Standby Generator Automatic Transfer Switch Included

Ratings & Reviews for Generac Next Generation 24000 -Watt Dual Fuel (Liquid Propane/Natural Gas) 200-Amp Home Standby Generator Automatic Transfer Switch Included

3.9
221
Review
 3.9 out of 5
224 Reviews


78% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers overwhelmingly praise this generator for automatic activation, reliable power during outages, and exceptional durability—many report units running flawlessly for 15+ years. Most highlight peace of mind for homes with medical equipment or remote workers. However, a significant group reports installation coordination delays and frustration with warranty processes. Some note hardware issues including WiFi connectivity loss, voltage faults, and corrosion. Despite these drawbacks, most customers consider it a worthwhile investment for dependable backup power.

Customer review summary generated by AI, including incentivized reviews.
224 Customer Reviews

Generator installation

Not installed yet. My research makes me think it is going to be great.

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Response from Generac

Thank you for taking time out of your day to provide us with your valuable feedback. If you run into any questions, please give us a call at 888-436-...

GeneracApril 13, 2023

Generac

Takes along time for installation

Has not arrived

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Response from Generac

Thank you for the review, we appreciate your feedback. We recommend contacting our customer support team at 888-436-3722 as they will be better able...

GeneracApril 4, 2023

Generac

Very impressed.

Still in the process of installing the unit but everything is great so far.

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Response from Generac

Thank you for taking time out of your day to provide us with your valuable feedback. If you run into any questions, please give us a call at 888-436-...

GeneracMarch 13, 2023

Generac

Great Product!

Would Recommend

It’s a good-looking piece of equipment! It appears to be strong and durable. The operability and functionality are relatively easy to understand.

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Response from Generac

Thank you for taking time out of your day to provide us with your valuable feedback. If you run into any questions, please give us a call at 888-436-...

GeneracFebruary 20, 2023

Generac

Power Still Out

Would Not Recommend

After waiting for 1.5 years for delivery/installation and numerous reschedules with installation, We have had 2 power outages since installing this product and both times it did NOT turn on. The first time I managed to manually start it at 3 AM, but this time (2 AM in the freezing rain) it would not start. We even had the installers out after the first failure to work on it. I was assured they found the issue and fixed it. Well, we are without power again. Thanks Lowe's!!!

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Response from Generac

Thank you for the review, we appreciate your feedback. We recommend contacting our customer support team at 888-436-3722 as they will be better able...

GeneracFebruary 1, 2023

Generac

Generator is Flawless,everything else, not so much

Would Recommend

Silly long process if you do not have a gas meter installed & live in an area covered by TECO Energy/People's Gas. I would advise you hold off on your Generac purchase once you have a meter. However, once the meter is in, the Generac install goes relatively easy. Make sure your project manager is committed to being your advocate as well as dealing with Lowes Corporate is less than a positive experience. Lightforce is the contractors they use to install in my area, and I wish that I had known...

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Response from Generac

Thank you for taking time out of your day to provide us with your valuable feedback. If you run into any questions, please give us a call at 888-436-...

GeneracDecember 1, 2022

Generac