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Next Generation 24000 -Watt Dual Fuel (Liquid Propane/Natural Gas) 200-Amp Home Standby Generator Automatic Transfer Switch Included

Ratings & Reviews for Generac Next Generation 24000 -Watt Dual Fuel (Liquid Propane/Natural Gas) 200-Amp Home Standby Generator Automatic Transfer Switch Included

3.9
221
Review
 3.9 out of 5
223 Reviews


78% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers overwhelmingly praise this generator for automatic activation, reliable power during outages, and exceptional durability—many report units running flawlessly for 15+ years. Most highlight peace of mind for homes with medical equipment or remote workers. However, a significant group reports installation coordination delays and frustration with warranty processes. Some note hardware issues including WiFi connectivity loss, voltage faults, and corrosion. Despite these drawbacks, most customers consider it a worthwhile investment for dependable backup power.

Customer review summary generated by AI, including incentivized reviews.
223 Customer Reviews

Peace of mind

Would Recommend

Bought generator and transfer switch at local Lowe's store as they were disappearing from the system stock. They delivered in a week. Hired my own electrician and plumber for required installation. Actual time needed was 3.5 days needed over 3 week time frame. Recommend that you have electrician check your house electric service prior to the install. You'll have to buy a"car" battery as well for the unit. Unit fired up flawless after connecting to our house Wi-Fi. Yes it is $50 a year, but IMHO...

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Response from Generac

Thank you for taking time out of your day to provide us with your valuable feedback. If you run into any questions, please give us a call at 888-436-...

GeneracFebruary 21, 2022

Generac

Long lasting and works exactly how generac says it

Would Recommend

Love the product this is my second whole house generac generator and my my first generator is now turning 15yrs old and still going strong

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Response from Generac

Thank you for taking time out of your day to provide us with your valuable feedback. If you run into any questions, please give us a call at 888-436-...

GeneracFebruary 21, 2022

Generac

24KW Generac generator

Had a Generac 22KW generator at my last house and just waiting for installation.

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Response from Generac

Thank you for taking time out of your day to provide us with your valuable feedback. If you run into any questions, please give us a call at 888-436-...

GeneracFebruary 7, 2022

Generac

Include the cost for the battery in your budget

Would Recommend

The product is excellent; however, it does not come equipped with the required 12 volt starter battery or at least identify that additional cost when purchasing.

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Response from Generac

Thank you for taking time out of your day to provide us with your valuable feedback. If you run into any questions, please give us a call at 888-436-...

GeneracJanuary 7, 2022

Generac

always check product.

product arrived damaged and had to have it returned. Manager assured i would get full refund including delivery charge. Seth was great (provided receipt and was cheerful.)

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Response from Generac

Thank you for the review, we appreciate your feedback. We recommend contacting our customer support team at 888-436-3722 as they will be better able...

GeneracJanuary 10, 2022

Generac

Better than winning the lottery!

Would Recommend

We bought this and had it delivered to our home and paid contractors to hook it up due to the long wait times. But, it has definitely been a lifesaver for us. We're now on day 2 without power and this generator has been running our entire home. So easy, do nothing. It comes on and off automatically. It is loud so plan on placement away from bedroom windows. It's definitely the best investment we've made thus far. If I had it to do over, the only change I would make is buying it much sooner!

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Response from Generac

Thank you for taking time out of your day to provide us with your valuable feedback. If you run into any questions, please give us a call at 888-436-...

GeneracJanuary 4, 2022

Generac

Not In The Dark

Would Recommend

Had this installed less than a week ago and so far, so good. Generac has a great reputation for quality and service.

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Response from Generac

Thank you for taking time out of your day to provide us with your valuable feedback. If you run into any questions, please give us a call at 888-436-...

GeneracDecember 22, 2021

Generac