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Next Generation 24000 -Watt Dual Fuel (Liquid Propane/Natural Gas) 200-Amp Home Standby Generator Automatic Transfer Switch Included

Ratings & Reviews for Generac Next Generation 24000 -Watt Dual Fuel (Liquid Propane/Natural Gas) 200-Amp Home Standby Generator Automatic Transfer Switch Included

3.9
221
Review
 3.9 out of 5
223 Reviews


78% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers overwhelmingly praise this generator for automatic activation, reliable power during outages, and exceptional durability—many report units running flawlessly for 15+ years. Most highlight peace of mind for homes with medical equipment or remote workers. However, a significant group reports installation coordination delays and frustration with warranty processes. Some note hardware issues including WiFi connectivity loss, voltage faults, and corrosion. Despite these drawbacks, most customers consider it a worthwhile investment for dependable backup power.

Customer review summary generated by AI, including incentivized reviews.
223 Customer Reviews

Installation is going to be a problem.

Would Recommend

The product is fine. It’s the installation that I don’t like. Big problems with getting permission from electric company. So I’m told. It’s been delayed for days. The installer showed up on Tuesday. Said he would come on back on Wednesday. Didn’t show up or call. He’s almost done. That’s what he told me. The rest is up to the electric company opening up the meter. This problem reflects on Lowes. Not being able to resolve the problem. Lowes should be able to help the their partner. Since, it’s Lo...

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Response from Generac

Thank you for the review, we appreciate your feedback. We recommend contacting our customer support team at 888-436-3722 as they will be better able...

GeneracMay 19, 2022

Generac

worth it

Would Recommend

techs did a great job setting it up and explaining operation.

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Response from Generac

Thank you for taking time out of your day to provide us with your valuable feedback. If you run into any questions, please give us a call at 888-436-...

GeneracMay 9, 2022

Generac

Be prepared.

Would Recommend

Installation went smoothly and the first self check on Wednesday went a so planned.

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Response from Generac

Thank you for taking time out of your day to provide us with your valuable feedback. If you run into any questions, please give us a call at 888-436-...

GeneracApril 22, 2022

Generac

Great System!

Would Recommend

I had a 23KVA system installed at my house in June of 2020. I was kind of disappointed that I did not have my electric go out for about a year and a half. It finally happened in December 2021 and was out for over four hours. Our Generac came on and within seconds the power was back on at our house. It powered our entire hours as advertised. What I did not expect was when the power came back on it was in an instant and our clocks did not need reset and our computers did not go down. Today 3/15/20...

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Response from Generac

Thank you for taking time out of your day to provide us with your valuable feedback. If you run into any questions, please give us a call at 888-436-...

GeneracMarch 16, 2022

Generac

Missing transfer switch

Would Not Recommend

There are a hundred different points to this issue but the most pressing one is that the we ordered a whole house generator that was to include a whole house transfer switch and we are now caught in a battle between the East Richmond VA.Lowe's store and Generac because Generac insists that the switch was sent with the generator but it wasn't delivered and is Lowe's responsibility. Lowe's is saying they never received the switch, they do not stock the switch and it's Generac's responsibility. ...

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Response from Generac

Thank you for the review, we appreciate your feedback. We recommend contacting our customer support team at 888-436-3722 as they will be better able...

GeneracMarch 16, 2022

Generac

Was this Review Helpful ?
Response from Generac

Thank you for taking time out of your day to provide us with your valuable feedback. If you run into any questions, please give us a call at 888-436-...

GeneracMarch 9, 2022

Generac