
Ratings & Reviews for Generac Guardian 3-Phase Air Cooled w/WiFi Connectivity 20000 -Watt Dual Fuel (Liquid Propane/Natural Gas) Home Standby Generator
Ratings may include incentivized customer reviews.
What Customers Are Saying
The Generac home generator is a reliable and dependable product that provides convenience during power outages. Many customers report the generator has performed flawlessly, automatically powering their entire home. Key features praised include the automatic transfer switch, WiFi connectivity, and quiet operation. While a few customers experienced issues with defective parts or long repair times, the majority of reviews are overwhelmingly positive about the generator's quality and performance.
Customer review summary generated by AI, including incentivized reviews.Dialysis Patient
I am a home dialysis patient, so I need to have electricity to complete my treatments. Whenever the electricity goes out, or even flutters, the Generac automatically kicks on and I never lose power. My only concern was the installer didn't stick around to help me set up the mobile link app on my phone. He had somewhere else to be but said someone would contact me to set it up. It's been a year and still no help with mobile link set up.
From generac.com
PEACE OF MIND
Would RecommendWe are so very happy to have our new generator. It's a peace of mind that we never had before. The WIFI and app really make it easy to use and also to know if any maintenance is due as well as testing itself every week. We love it!
From generac.com
Generac Home House Generator
Would RecommendI recently purchased the 18k whole house generator due to the recent weather events and various power outages. I like the Generac reputation as well as the warranty.
From generac.com
Great features
Would RecommendWe bought this generator a month ago. Installation was completed in a timely manner. Weekly tests are conducted and haven’t experienced any issues.
From generac.com
newest version and working great
bought about a year ago but didn't get installed until fall of last year had a master electrician out here to get thing done right and approved by inspector and W.E. . programed and bingo all weas well an operating as it should
From generac.com
When power went out so transfer to generator really wonderful working
From generac.com
The feeling of safety and security...
Would RecommendWe bought this generator a year ago when we built our new house. It was one item that my wife and I wanted to be sure we had whole house coverage during any electrical outage, being that our new house was almost all electric.
From generac.com
Works
Would RecommendI’ve had it for maybe a month & experienced 1 outage & was satisfied
From generac.com
26k Generac
Would RecommendI bought my Generac a year and a few months ago. I has been a good investment for my home.
From generac.com
Question my decision
It was installed a week and half and there is a fault
From generac.com
Experiencing a fault so soon after installation is understandably frustrating, and that is not the experience we want for our customers. As a first st...
Love my Generac!
Would RecommendI purchased my Generator 11 months ago. It works as it should .
From generac.com
Great Features
I bought this a month ago and am glad I did. I feel secure.
From generac.com
22K
Would Not RecommendHope it will be there when I need it, time will tell. Poor track record.
From generac.com
Thank you for sharing your feedback. We understand your concern: reliability matters most when you need power the most. Generac products are designed ...
Hesitant at first
Would RecommendI didn’t want it but my wife did. I said we won’t need it very much. After it was installed, there were 2 weekends in the following month that we needed it the whole week end. I changed my mind on our need of it. Ran everything we used.
From generac.com
Dependable
Would RecommendThis is my third move in the Province of Alberta in the last 12 years. In each of these premises, a Generac was installed. They are reliable when needed.
From generac.com
New Whole house generator
The generator does what it is suppose to do very well, it's been a savor for a couple storms and power outages. But I have been made aware that the generator should be shut down after prolonged outages intermittently. Which I'm trying to understand what one does when you're away for a prolonged period of time and there is a prolonged outage while you're away?
From generac.com
Too soon to know since we have not a Outage but so far the test are running good
From generac.com
Rock solid and there when you need it!
Reliable and great mobile app. Upgraded from an older less powerful Generac and glad we did! We have a B&S unit at another property and it is junk.
From generac.com
Thank you for sharing your experience. We are glad to hear your generator performed as expected during your recent outage, that reliability is exactly...