
Ratings & Reviews for Generac Guardian 3-Phase Air Cooled w/WiFi Connectivity 20000 -Watt Dual Fuel (Liquid Propane/Natural Gas) Home Standby Generator
Ratings may include incentivized customer reviews.
What Customers Are Saying
The Generac home generator is a reliable and dependable product that provides convenience during power outages. Many customers report the generator has performed flawlessly, automatically powering their entire home. Key features praised include the automatic transfer switch, WiFi connectivity, and quiet operation. While a few customers experienced issues with defective parts or long repair times, the majority of reviews are overwhelmingly positive about the generator's quality and performance.
Customer review summary generated by AI, including incentivized reviews.Peace of Mind
I had this installed the end of March and have already had one brief power outage but the generator started within 2 minutes! This is truly peace of mind.
From generac.com
Worked flawlessly during each power outage
Would RecommendI bought the 24kw unit with transfer switch from Select Generators in late April 2025. Install went well but had bad oil leak during 3rd hour of the 25 hour break-in period. Dealer and Generac replaced the engine. Since engine replacement the unit has worked great. Only had a few small power outages since install and the generator worked flawlessly to restore home power during each outage. Will see how it does with the 2026 hurricane season. The mobile link is also useful to see hour usage...
From generac.com
Poor choice on my part.
Would RecommendWe purchased it about 2 years ago and it pretty much has failed us when the need arises during storms or other weather in climate conditions. This was bought because I have a cpap machine and need it to sleep. Also to protect the contents of our freezer and fridge.
From generac.com
Great generator
Would RecommendWe bought this unit and it well run our house and garage… now if we loose power my oxygen machine we’ll still work so I have no worries
From generac.com
Very nice and easy to understand operation
Very happy with our Generac 22kw generator that was installed
From generac.com
Awesome product
Would RecommendVery happy with the generator.No more worrying about loosing power.Best investment I have ever made.I have never been happier.
From generac.com
Great unit
Best investment we ever made. Through these last storms always had power and very reliable
From generac.com
Well spent money.
Love my new Generac, I feel so much better knowing that I’ll have power during a power outtage. I live alone and it has given me a great security knowing I’ll taken care of. The guys that installed it was fantastic!!! Very VERY professional. I highly recommend GTI Generac power systems.
From generac.com
This month will be 1 year since activation of the unit. Expecting the installer to contact us for maintenance, but so far, nothing. Maybe they will contact in the coming weeks of May.
From generac.com
great features
satisfied all around except noise level xxxxxxxxxxxxxxxxx
From generac.com
Great upgrade/replacement
I bought this a month ago to replace my 21 year old 16K unit that had developed a gas leak. Didn’t want to invest $1400 in repairing that Old of a unit.
From generac.com
we have had a couple of storms since installation and while we did not need the generator it was a relief knowing we had it.
From generac.com
I've always been impressed with Generac generators, so they were my only desire when we were financially ready to purchase a whole house emergency generator. We have a DD/ID adult son, so having one was important to us for his sake.
From generac.com
Peace of mind
I wanted a whole house generator when we built the house and now that we have done that, I feel safer
From generac.com
Very satisfied
This is the second home that we’ve installed with the whole house Generac generator. They run quietly switches seamless very dependable.
From generac.com
We’re sorry to hear about your experience, especially since reliable power is important for your medical needs and protecting food during outages. Tha...