Ratings may include incentivized customer reviews.
What Customers Are Saying
The product has mixed reviews, with some customers finding it easy to set up and use, while the majority report significant issues. The main problems include frequent connectivity problems, unreliable performance, difficulties with scheduling and automation, and incompatibility with certain smart home ecosystems. Many reviewers express strong dissatisfaction and advise against purchasing the product.
Customer review summary generated by AI, including incentivized reviews.Easy to install
Would RecommendEasy to install and downloaded the app to pair it then I was really happy about how easy it was to pair with Alexa.
UGHHH!!!!
Would Not RecommendVery frustrating product! Has great difficulty connecting and maintaining connection to my network. I have high speed fiber internet so it should have no problems connecting. Randomly turns off. Not a good product.
Sorry to hear you had connection issues with our plug. Our wifi enabled devices require a 2.4ghz wifi to connect and use. If your device is randomly ...
Decent for the price
Would RecommendRequires you do download the Cync app to get going and to switch on/off if you don't have Google or Alexa, but I HATE products that require talking to the cloud all the time! I'm okay with need to temporarily download the Cync app to get it setup to my wi-fi, but a localized simple web GUI of on/off control would have been perfect! Also this plug needs to stay powered all the time for my use, but if there is a power outage the plug defaults back to being off when the power is restored.
We welcome all feedback! Your feedback allows us to make improvements to the app and we are always trying to do so. As a reminder all feedback, revie...
Easy. Works!
Would RecommendWorks exactly the way it should and the way it is supposed to work. Down load the app. Plug in. Locate. And it is ready. Easy for tech levels.
Tree lights
Would RecommendEasiest solution for the pesky chore of climbing behind the Christmas Tree to turn the lights off and on. Bomus: The Missus named it livingroom light so it won’t have to be reprogrammed after the holiday.
We are happy to hear that you found our Smart Indoor plug easy to set up! Thank you for including us into not only your smart home venture but also y...
Will purchase more in the future.
Would RecommendWorks perfectly so far. Very simple to set up and use.
Thank you for taking the time to leave a review. We are glad you were up and running in no time! -Cync Support TeamFrom Cync 120-Volt 1 -Outlet Indoor Smart Plug
Sorry to hear you were not able to get your plug connected! Our plugs require a 2.4ghz wifi network to connect and use. These devices will not connec...
Smart and Easy
Would RecommendI have been adding these plugs as well as C bulbs and switches in my house, and we love the customization we have now. I especially like that it works with my Google Home setup I have already been running.
We hope you continue to explore the advantages and many possibilities and benefits of smart home lighting. Thank you for your review! -Cync Support T...
Glad you had a seamless experience getting your lights setup with our new app. Thank you for your review! -Cync Support Team
From Cync 120-Volt 1 -Outlet Indoor Smart Plug
Hi there thank you for taking the time to share your thoughts. Sorry to hear you were not able to get the plug connected. Since the plug is a smart h...