Ratings may include incentivized customer reviews.
What Customers Are Saying
The product has mixed reviews, with some customers finding it easy to set up and use, while the majority report significant issues. The main problems include frequent connectivity problems, unreliable performance, difficulties with scheduling and automation, and incompatibility with certain smart home ecosystems. Many reviewers express strong dissatisfaction and advise against purchasing the product.
Customer review summary generated by AI, including incentivized reviews.Make sure to follow directions via website
Great product! Works well with WiFi and not hard to set up.
Easy Setup
Great for the price & easy setup!
Verified Purchaser
Hello - Thanks for the feedback! We appreciate you taking the time to leave us a review on your experience with our Cync Indoor Smart Plug. We are so...
Smart plug
Simple to use
Verified Purchaser
Hello - Thanks for the feedback! We appreciate you taking the time to leave us a review on your experience with our Cync Indoor Smart Plug. We are th...
Only works when bluetooth is connected,
Would Not RecommendIt only works on bluetooth. If my phone isn't present, it won't work. Alexa recognizes it if phone is connected only.
Verified Purchaser
Hello - Thank you for taking the time to leave us a review! We deeply apologize for any frustrations that you may be experiencing with your Cync Indo...
Works Great!
Pretty easy to program
Verified Purchaser
Hello PrimoWoody, we are delighted to hear that everything is working properly. We greatly appreciate the five-star review. Thank you for choosing Cy...
Nice smart outlet for GE Cync
Would RecommendEasy to connect with Cync app. Worked perfectly through Alexa allowing us to turn on and off light without a switch
Thanks for sharing this great review for your Cync Indoor Smart Plug! We love hearing that you had a seamless setup with Alexa for simple smart light...
Great little smart plug !
Would Recommenda great smart plug that I use all around the house !
Hello jaybirde63, we are thrilled to hear of the benefits that Cync has to offer. Thank you for taking time out of your day to share your thoughts! -...
You'll want to use the app.
Would RecommendHave a standing lamp behind the recliner in the corner and it was not accessible for easy control of on and off. Cell phone controls make this a breeze
Verified Purchaser
Thank you for sharing this review of your experience! We greatly appreciate your business and are thrilled to hear that you are enjoying all that our...
easy peasy
Would Recommendit works
Verified Purchaser
Thank you for taking the time to rate your Cync experience! We are thrilled to hear that your plug is working as expected. Thank you for your review!...
I'm going to buy more of these outlets!
Would RecommendEasy setup and works like a charm
Thanks for sharing your easy setup experience! We're glad to hear your Cync Indoor Smart Plug is working well for you. -Cync SupportFrom Cync 120-Volt 1 -Outlet Indoor Smart Plug Verified Purchaser
We appreciate the honest review and regret any issues with your Cync Smart Indoor Plug. A member of our team would love to assist you in getting your...
Absolutely worthless
Would Not RecommendAll I wanted to do is turn lights and off for my seed trays no matter what I tried it wouldn't work on the schedule I wanted.
Hello Nick, we are sorry to hear that you are experiencing scheduling issues with your Cync Indoor Smart Plug. Please consider reaching out to the Cy...
Hello - Thanks for the feedback! We appreciate you taking the time to leave us a review on your experience with our Cync Indoor Smart Plug. We are th...