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14.875-in Custom Panel Ready Built-in Trash Compactor

Ratings & Reviews for GE 14.875-in Custom Panel Ready Built-in Trash Compactor

3.7
452
Review
 3.7 out of 5
452 Reviews


65% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The product has received mixed reviews. Some customers are satisfied with its performance, sleek design, and convenient features like the foot pedal operation. However, many others have experienced significant issues, including lack of compaction power, premature failure of key components, and difficulty obtaining replacement parts. The reviews suggest inconsistent quality and durability, and customers should carefully consider the pros and cons before making a purchase.

Customer review summary generated by AI, including incentivized reviews.
452 Customer Reviews

Choose another brand if you can

This is the only compactor that will fit into my 26+ year old kitchen design. I had a KitchenAid that lasted 20 years and installed the previous version of this model which had 4 service calls in 5 years and was totalled as parts were not available. I woudln't choose this if you can fit another brand, the GE construction as with all their products is sub-par. I have a dishwasher from them as it was the only one that fit with 3 service calls already in 3 years.

May 31, 2025

From geappliances.com

Response from GE_Appliances

We are sorry to hear of your experience with this trash compactor. Your feedback is extremely important to us, and we will be sure to pass these comme...

GE_AppliancesJune 4, 2025

Will we have better luck the second time around?

Would Recommend

This is our second GE Profile Trash Compactor. We purchased our last compactor seven years ago and were very happy with just about every aspect of it: the capacity was tremendous; we were able to go at least a full week before having to empty the compactor and change to a new bag. We never had a problem with the functioning of the machine during the time we had it, and did not find it to be overly noisy. While I would not call the compacting cycle quiet, the cycle is brief enough that the sou...

May 29, 2025

From geappliances.com

Stainless steel

It left fingerprints

May 22, 2025
From 14.875-in Stainless Steel Built-in Trash Compactor Verified Purchaser
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Response from GE Answers

We can understand how fingerprints on your unit would be inconvenient, and we'd like to help. Page 8 of the Use and Care Manual (https://pdf.lowe...

GE AnswersMay 28, 2025

GE_Appliances

Trash Compactor is TRASH!

Would Not Recommend

I purchased this unit over 1 year ago, so it is out of warranty. Even though it wasn't installed until 11 months ago. Regardless, you don't expect an appliance to malfunction in this short of a window. When you run a compact, it compacts, but will not stop. And I had these shipped to puerto rico with many other appliances I purchased for a remodel. Now that I need service, I find out they don't service trash compactors in Puerto Rico!!! Wish I had known that before buying it.

May 22, 2025

From geappliances.com

Response from GE_Appliances

We are extremely sorry to hear of your experience with this trash compactor. If an appliance made for use in the U.S. is taken to another country, i...

GE_AppliancesMay 23, 2025

Unhappy that the product does not have a handle

Would Not Recommend

I do not like the fact that the trash compactor does not come with a handle to open and close the compartment. Unfortunately, the ones that did come with that were quite a bit more expensive.

May 15, 2025

From geappliances.com

stopped working after 2 years

Would Not Recommend

This compactor was installed 2 1/2 years ago and has stopped working. Had a certified GE repair out that said they didn't know what was wrong and they couldn't order parts or fix it. I will be contacting GE to see if they can help me with this!

May 3, 2025

From geappliances.com

Response from GE_Appliances

We'd like to help out with your compactor not operating. We will be reaching out over email to collect additional information. Please respond at your ...

GE_AppliancesMay 6, 2025

Poor design lead to foot pedal failure

Would Not Recommend

I purchased this compactor from Lowes only 2 years ago. This week, one side of the foot pedal detached and is dangling half off, making the compactor nearly impossible to use. I discovered that the screw that holds the pedal to the bin completely broke through what looks like an extremely narrow piece of metal on the bin. I had a GE technician come out today ($123 just for the visit), only to have him inform me that the part to replace will cost $800. That is more than half the cost of just ...

April 21, 2025
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Response from GE Answers

Please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to ...

GE AnswersApril 24, 2025

GE_Appliances

Easy to install

This compactor is great. It was SO EASY to install. It just rolled into the space, no hardware necessary. It works well and is pretty quiet.

April 16, 2025

From geappliances.com

Response from GE_Appliances

We are so happy that you are loving your compactor and its ease of use and installation. This is such a beautiful model with many great features that ...

GE_AppliancesApril 17, 2025

Compactor

This compactor is quiet and works well. I would recommend purchasing it.

April 14, 2025

From geappliances.com

Fulfilled my expectations

Would Recommend

Was the look that we wanted replaced an older model of a different color

April 13, 2025
From 14.875-in Stainless Steel Built-in Trash Compactor Verified Purchaser
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Opens about an inch

Would Not Recommend

Only opens far enough for you to manually open the rest of the way.

April 10, 2025

From geappliances.com

Response from GE_Appliances

We'd like to assist you with your compactor. The drawer is designed to open about 7” with a firm push of the foot pedal. There is a spring in the bac...

GE_AppliancesApril 11, 2025

Only opens an inch automatically.

I like the compactor but it only opens about an inch when you step on the bar. I haven’t manually pull the compactor open. I have had several compactors over the years and this vice only one I’ve ever owned that didn’t open further automatically.

April 10, 2025

From geappliances.com

Response from GE_Appliances

We'd like to assist you with your compactor. The drawer is designed to open about 7” with a firm push of the foot pedal. There is a spring in the bac...

GE_AppliancesApril 10, 2025

Design Flaw in the Toe Pedal

Would Not Recommend

This compactor couldn't even live up to the abuse of a 7 year old child. The footboard/Toe Pedal will break because of poor Pivot Hole Design. Many customers have complained about this issue with this model.

March 27, 2025

From geappliances.com

Response from GE_Appliances

We are sorry to see that the footboard has broke. We'd like to help out with this. We recommend getting one of our approved technicians out for diagno...

GE_AppliancesApril 1, 2025

Weak compaction

Mu previous garbage compactor lasted for 35 years, motor finally gave in. This new compactor does not have the compaction compression as my previous one. Very inefficient. Disappointed with purchase.

March 23, 2025

From geappliances.com

barely compacts

Would Not Recommend

First off I don't think this is really a GE product. It's sold as GE but there isn't GE on the product anywhere or on the box. I just replaced my old Kenmore compacter that I had for 20+ years. My old compactor had a double pack on it that would push it down extra tight when it was getting to the top. This one does not have that option and it barely compacts at all. The trash in the old one was very tightly smashed together. This one it's very loose and not even flat. I put in 5 old plast...

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Response from GE Answers

This is indeed a GE Appliances product. It does not have a specific brand on the front as it is universally designed to match our GE or Profile appli...

GE AnswersMarch 21, 2025

GE_Appliances

Returning after 2 1/2 months

Would Not Recommend

When first installed, this compactor was the end to my old compactors' nightmare! All was all "hunky-dory" for 2 months. Then I started noticing small issues. The foot petal sticks a little preventing the compactor to open or you'd have to use your hand to pull it out fully. Can't be "too fast" opening the drawer but also can't be "too slow". Okay, fine I'll adjust. Then the rattling started after it drew back up after a compact. Lasts only a few seconds, however with ONLY 2 1/2 months in, I'...

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Response from GE Answers

We're sorry to hear that your compactor wasn’t working as expected and you had to replace it. Your feedback is extremely important to us as we ar...

GE AnswersMarch 19, 2025

GE_Appliances

Great job

I always wanted one I am a GE lover just to see how the product

March 13, 2025

From geappliances.com

Don’t buy

Would Not Recommend

Breaks frequently, since they say I bought it. always getting repaired. At least been repairs 4 times. Repairs and parts cost more than what I paid for it

March 12, 2025

From geappliances.com

Response from GE_Appliances

We definitely understand the importance of an appliance operating as designed for a long period of time. However, it is not possible to determine the ...

GE_AppliancesMarch 13, 2025

Cool Compacting Appliance

Would Recommend

We have been using our compactor for about 3 weeks, and we love it. Definitely helps cut down on filling up our garbage can every other day. We’re taking out our garbage about every 5 days.

January 29, 2025

From geappliances.com