Ratings may include incentivized customer reviews.
What Customers Are Saying
The product has mixed reviews. Some users found the ice maker to be good and easy to use, with satisfactory ice cube size. However, many reported major issues, including low ice output, frequent breakdowns, ice cubes sticking together, and difficulties with installation and customer support. Overall, the product seems unreliable and of poor quality.
Customer review summary generated by AI, including incentivized reviews.Could be better
Would Not RecommendI don’t know if it’s the ice machine or the refrigerator but it sounds like a tractor. It is so loud when it runs. I like the product in use of the product. I miss the egg section.
Verified Purchaser
Service
Would Not RecommendVery dissatisfied with the entire purchase from ordering and delivery. Definitely the last time.
Verified Purchaser
auto ice maker
don't know; it's not hooked up yet
Verified Purchaser
Do not buy!
Would Not RecommendThis is a horrible ice machine. It makes ice cubes extremely small and SLOW! It is just my husband and I and it cannot keep up. It was not an easy install and I would not recommend at all.
Verified Purchaser
Hi there, valued consumer! I’m really sorry to hear that your ice maker hasn’t lived up to your expectations. It’s frustrating when something as simp...

Ice maker
Would Not RecommendIt did not get shipped with the refrigerator it came by itself a day later, I could not be home at the time of delivery so it has not been installed
Verified Purchaser
Small cubes, slow
Would RecommendMakes very small ice cubes and is pretty slow at producing them.
Verified Purchaser
Instructions not very clear
Would RecommendDifficult to install
Verified Purchaser
Decent low cost ice maker
Would RecommendEasy to install, keeps up with our ice demand. What more can you want?
Verified Purchaser
Quality Appliance
Would RecommendThe refrigerator is a very nice appliance. The ice maker was relatively simple to install and works like a charm!
Verified Purchaser
Do not buy!! Buy ice cube trays if you want ice.
Would Not RecommendMakes very small ice cubes and a very small amount when it does decide to work. Lowes will not accept returns after 48 hours. It is not a major appliance; it is an add-on. It takes that long for it to start making ice. Will not buy from Lowes again!!! I bought this to add to a Frigidaire refrigerator from Lowes as it did not come equipped with one. I am now stuck with an ice maker that I do not want and one that hardly makes ice. Very bad return policy on an item that I do not consider a major ...
Verified Purchaser

Thank you for sharing your feedback. We’re glad to hear you’re happy with the performance of your refrigerator and ice maker, but we’re sorry to lear...