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18 -Sheet Cross-cut Paper Shredder

Ratings & Reviews for Fellowes 18 -Sheet Cross-cut Paper Shredder

4.7
621
Review
 4.7 out of 5
621 Reviews


96% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

This shredder offers powerful and reliable performance, with the ability to shred up to 18 sheets at a time without jamming. It operates quietly and has a large capacity bin, providing convenient and efficient shredding for moderate to heavy use. The device includes safety features and versatile functionality, making it a worthwhile investment for small offices or homes with regular shredding needs.

Customer review summary generated by AI, including incentivized reviews.
621 Customer Reviews

Performance Shredder

Would Recommend

I was surprised by the consistent performance of this shedder and the operation safe guards that insure fast and complete operation with minimal stoppage

November 11, 2019

From fellowes.com

Response from CS

We appreciate the five star rating and great feedback, Odell! Thank you for choosing Fellowes!

CSNovember 11, 2019

Exceptional Product

Would Recommend

Exceptional Product. Top quality. Good Price. Sheds all in seconds. Will buy again as gifts.

October 17, 2019

From fellowes.com

Response from CS

Thank you, WilliamPotter! We are glad you agree that your Fellowes 99Ci is a top notch shredder! Thank you for your great feedback and support!

CSOctober 24, 2019

Great shredder poor paper bin design

Would Recommend

The shredder tends to miss the bin with some of the shredder paper. This makes it hard to fit the bin back in after you empty it. Plus the opening is just plastic and makes it hard to get the bin to lick in place. Have to take care to make sure it is properly secured otherwise the bin open up and the shredder stops. Bad design

September 20, 2019

From fellowes.com

Response from CS

We appreciate you sharing your experience and thoughts, Traverse517. We are sorry you are having difficulty with the basket! It should not be this ...

CSSeptember 20, 2019

Fantastic!!!

Would Recommend

This is perfect for our office and the shredding needs!

September 19, 2019

From fellowes.com

Response from CS

Thank you for the feedback, DJHOFF! We are glad to read it is the perfect fit for your office environment!

CSSeptember 20, 2019

Reliability and consistency in shredding

Would Recommend

One the Best purchases for my area of expertise. I have a older model still working after 10 years.

September 17, 2019

From fellowes.com

Response from CS

Hi Community012956J. We are grateful for your continued support! We have built our brand around the theme of the World's Toughest Shredder so long t...

CSSeptember 19, 2019

Durability

Would Recommend

The black clips on the bottom of the collection basket pop of very easy and are lost in the shredding paper. Would recommend some other type.

September 14, 2019

From fellowes.com

Response from CS

Dear Reber. Thank you for taking the time to provide your valuable feedback. We are sorry your basket is damaged! If you have not already done so, ...

CSSeptember 16, 2019

meets all expectations

Would Recommend

easy to operate, handles large volume of work i needed it for and has been very jam proof so far. very pleased with purchase

September 14, 2019

From fellowes.com

Response from CS

We are thrilled you are so pleased with your purchase, Lonnie! Thank you for taking the time to share your experience! We value your feedback.

CSSeptember 16, 2019

Great small business shredder

Would Recommend

Great shredder for small business. Quiet, fast, shreds multiple types of documents, quick and easy setup. great overall product!

September 12, 2019

From fellowes.com

Response from CS

We appreciate your helpful comments and five stars, mnpfh! Thank you for sharing your experience!

CSSeptember 13, 2019

Not the Best Purchase Ever

Would Not Recommend

So I did like 6 thin pieces of paper at one time and then it made this noise and stopped working!

September 10, 2019

From fellowes.com

Response from CS

Hi Ruben. We are sorry for your experience! Please check your e-mail for a note from us. We would like to troubleshoot the unit and assist you in r...

CSSeptember 10, 2019

Fantastic Replacement Choice

Would Recommend

I purchased the Powershred 99Ci shredder as a replacement. I expected something comparable to the previous product. I was in for a surprise. The Fellows Powershred far surpassed my expectations. The shredder is quiet, efficient, and I love the safety features. I only regret not making this investment sooner.

August 6, 2019

From fellowes.com

Response from CS

We are so glad you had such a fantastic experience, GeneaCat! It was fabulous to read the unit even surpassed your expectations! Thank you for your v...

CSAugust 7, 2019

Rugged machine

Would Recommend

This is our second machine. The first on lasted for about 6 years and started having minor problems with jamming. Overall it lasted for about 7 years before we needed to buy a new machine. Near the end of it's life cycle, we had to cut down to about 5 sheets of paper in order for it not to jam. We replaced it with the same machine because we feel that it served us very well and lasted a long time for how often we use it. Brand new it performs perfectly and is very jam resistant.

July 27, 2019

From fellowes.com

Response from CS

Thank you for once again choosing out 99CI to help with your shredding needs! We appreciate your choice in Fellowes!

CSJuly 29, 2019

Literally Best Shredder I've ever owned

Would Recommend

I wouldn't go so far as to say it was my Best Purchase Ever, as the example would suggest, but it is by far the best shredder I've ever purchased. It is quiet, the SafeSense feature gives me peace of mind with grandkids running around, and it just massacres paper, credit cards and cds. Best feature?? I don't even have to open the junk mail to run it through the shredder. Just feed the unopened stuff right in.. Great job Fellowes!!

July 26, 2019

From fellowes.com

Response from CS

We are happy to hear that you like the features on your new shredder so much! One minor suggestion would be to open junk mail to ensure that there are...

CSJuly 29, 2019

Wise Choise

Would Recommend

After looking at different ones on line this one had good reviews and priced reasonable. We do a lot of shredding so I hope it holds up.

July 23, 2019

From fellowes.com

Response from CS

Hi chop! We are glad to read you feel you have made a wise choice! We agree! We have built our brand around the theme of the World's Toughest Shred...

CSJuly 23, 2019

Replaced same model that worked very hard for 10 years!

Would Recommend

This is the perfect size and model for a home office where I shred both personal and business junk mail and documents. I had a good 10 years with the last shredder of the same model. I told myself to always buy Fellowes as they were always there to help whenever I had a problem. Three years ago when I thought it was time to get a new one, a wonderful gentleman walked me through some easy steps and I was surprised to see the shredder was working again and lasted another 3 years! The customer serv...

June 24, 2019

From fellowes.com

Response from CS

Wow! Thanks for leaving us such a wonderful review LK91. We are glad to read your experience has been such a positive one both with the products and ...

CSJune 26, 2019

Best Shredder Ever

Would Recommend

Have had 2 shredders before the 99Ci but both of them failed to perform as advertised and only lasted a short time. The 99Ci performs as advertised and runs quietly and smoothly. Its a pleasure to work with such a fine piece of machinery.

May 28, 2019

From fellowes.com

Response from CS

Wow! Thank you for sharing your experience, bjggross! Your review offers valuable feedback and we appreciate the high rating and great comments! :)...

CSMay 29, 2019

Like the new lightweight basket

Would Recommend

This is a replacement for our older 99ci model. We like the lighter weight basket.

April 15, 2019

From fellowes.com

Newly Purchased

Would Recommend

Bought this shredder when my old one died and parts were not available. Read the reviews and it seemed to have pretty good user satisfaction. So far, it has done a great job on several hundred sheets of paper of varying thickness. Happy so far with the speed, quietness, and size of the waste bin.

April 4, 2019

From fellowes.com

Just What We Needed

Would Recommend

This shredder is perfect for our office. Its a sleek design, not bulky at all, and easy to move. It seems very powerful and we are able to shred muliple papers without worrying about a jam. It was a wonderful purchase and I would reccommend to anyone who has constant shredding that needs done.

April 3, 2019

From fellowes.com

Powerful Jam free shredder

Would Recommend

This is a perfect height sitting next to an office desk. If you have a lot of documents etc, that must be shredded; this is a great shredder. It will keep up.

March 20, 2019

From fellowes.com