
Ratings & Reviews for Copeland Sensi Lite White Smart Compatible Thermostat with Wi-Fi Compatibility
Ratings may include incentivized customer reviews.
What Customers Are Saying
The Sensi thermostat is generally well-received by customers, who praise its ease of installation and setup, user-friendly interface, remote control capabilities, and energy-saving features. Many report significant cost savings and improved HVAC system efficiency after installation. However, a small number of customers experienced compatibility or connectivity issues, so it's important to ensure the product is compatible with your system before purchase.
Customer review summary generated by AI, including incentivized reviews.Great product
Would RecommendEasy to install, very clear installation instructions the only smart thermostat I have been able to get to work with our older heat pump.
From Sensi Lite Black Smart Compatible Thermostat with Wi-Fi Compatibility Verified Purchaser
Easy to use, Cute and works great!
Would RecommendLove this!! Easy to use and I love that I can lock it so no one can adjust the temp except me!
From Sensi Lite Black Smart Compatible Thermostat with Wi-Fi Compatibility Verified Purchaser
Great!
Would Recommendeasy to install, easy to program. and also a great value! way better than any of the other brands they sell at Lowe's.
Emerson thermostat
Would RecommendEasy to install, easy to operate, you have to read the instructions though
From Sensi Lite Black Smart Compatible Thermostat with Wi-Fi Compatibility Verified Purchaser
Half the functionality it advertises
Would Not RecommendDoesn't stay connected to phone app. Doesn't control the AC unit properly.
From Sensi Lite Black Smart Compatible Thermostat with Wi-Fi Compatibility Verified Purchaser
Worth the buy but don’t expect service.
Would RecommendExcellent product, poor customer service. I had a quick question and was on hold for over 40 minutes with the service dept. I found another number for Emerson who I think MADE the product and got through to their service dept and was off with phone within 7 minutes. Otherwise it was easy to set up and convenient to use
From Sensi Lite Black Smart Compatible Thermostat with Wi-Fi Compatibility Verified Purchaser
Very easy installation
Would RecommendNumbers are large and easy to read
From Sensi Lite Black Smart Compatible Thermostat with Wi-Fi Compatibility Verified Purchaser
Just what I needed. Replaced a Nest thermostat.
Would RecommendPriced right. Didn't ignore the suggestion to take pictures before you disconnect the old wires.
From Sensi Lite Black Smart Compatible Thermostat with Wi-Fi Compatibility Verified Purchaser
Great Item
Would Recommend[Employee of lowes] This was a great choice for the price. It works with Alexa, Android, and iPhone. Installing was extremely simple, as when you download the Sensi app you get step-by-step directions on what needs to be done. The app allows you to program a schedule, and can even add reminders for maintenance items like your AC filter. On top of all of this, the unit itself still functions very much like one of the older manual models, so it can be easy for you tech-challenged family as well.
From Sensi Lite Black Smart Compatible Thermostat with Wi-Fi Compatibility Verified Purchaser Lowe's Employee
Great price. Great product. Great service.
Would RecommendOur fan was not coming on when the a/c kicked in on our old traditional thermostat, even though it was working normally with our heat (furnace), so I decided to replace it with this smart thermostat as a logical initial troubleshooting step. I also purchased installation for just $99. The installers were friendly, professional and thorough, taking time to clean wires, coils, and other furnace components. Fortunately, it fixed our problem. At a total price of $200, including installation, it’s mo...
From Sensi Lite Black Smart Compatible Thermostat with Wi-Fi Compatibility Verified Purchaser
EZ PZ
Would RecommendEasy to set up and works well
From Sensi Lite Black Smart Compatible Thermostat with Wi-Fi Compatibility Verified Purchaser
Hi Rick, thank you for your review of our Sensi Lite smart thermostat. We are pleased to hear that the set up was easy and that it is working well fo...

Horrible
Would Not RecommendConstantly disconnects from Wi-Fi when Wi-Fi has a perfectly strong signal. It also changes the temperature on its own it kept raising my temperature to 85 and I live in Florida. Customer service is useless on this device. They kept telling me somebody had to be changing it. There's is only 2 people in our house and we never have guest. Neither one of us have changed it or touched it and why would I put my thermostat up to 85° in Florida.
Thank you for your review of the Sensi Lite smart Thermostat. We apologize for the connectivity and temperature issues you have experienced. Please...

Best Thermostat Ever!
Would RecommendI don't typically write reviews, but I had to on this product. I absolutely love this thermostat! I've tried 3 different models in the past several months and this one is a winner! It's easy to install, easy to use and looks great! I especially love that I can change the settings from my phone! Buy this one! You won't regret it!
From Sensi Lite Black Smart Compatible Thermostat with Wi-Fi Compatibility Verified Purchaser
Hi Mimi! Thank you for your review of our Sensi Lite smart thermostat. We are happy to hear you are enjoying the features and looks of our thermostat...

Thank you for your review of our Sensi Lite Smart Thermostat. However we do apologize for the issues you are having. If you haven't already, plea...