Prices, Promotions, styles, and availability may vary. Our local stores do not honor online pricing. Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and Lowe's reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted.

myQ Video Smart Wireless Garage Door Opener Keypad

Ratings & Reviews for Chamberlain myQ Video Smart Wireless Garage Door Opener Keypad

4.2
506
Review
 4.2 out of 5
515 Reviews


76% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The product offers features like a video camera, smart access, and easy installation. Customers find the video quality and app to be good. However, some report issues with battery life, internet connectivity, and setup. The monthly subscription for video recording is also seen as a drawback by some. The overall experience appears inconsistent, with both positive and negative feedback on the product's quality and reliability.

Customer review summary generated by AI, including incentivized reviews.
515 Customer Reviews

Great choice

Would Recommend

Has done everything I wanted it to do and it was super easy to install and start isinf

March 15, 2026
Verified Purchaser
Was this Review Helpful ?

Just Okay

Would Not Recommend

I purchased this to go with my Wi-Fi-enabled Chamberlain garage door, so I could easily change the PIN. It works well most of the time, but I've had a lot of issues setting temporary PINs. Reddit offers some workarounds to get it working.

March 14, 2026

From myQ.com

Response from TSC Technical Support

Hello. Thank you for your review on the myQ Video Keypad. Please check your email as we have sent you a message with further information. Thank you.

TSC Technical SupportMarch 16, 2026

F

Would Recommend

F

March 14, 2026
Verified Purchaser
Was this Review Helpful ?

Good product - Battery could be better

Would Recommend

The keypad and video function are good. I like that I cane et codes for different people. The reason I gave it four stars is the battery lasts a couple months and then has tobe re-charged. The reason-charging takes several hours. Most recently It was at 30% and had to be left off overnight because, after 8 hours, the light had not turned green, so I am unsure how many actual hours it took. Seems much too long for a security device.

March 9, 2026

From myQ.com

Response from TSC Technical Support

Hi Dana. Thank you for your review on the myQ Video Keypad. Please check your email for further information as we have sent you a message. Thank you.

TSC Technical SupportMarch 9, 2026

Clarity is very clear easy to set up

Would Recommend

Very easy to program, feels very well built, you can add people family or friends to have access when needed

March 8, 2026
Verified Purchaser
Was this Review Helpful ?

Be sure to get the WIRED one, NOT this battery one

Would Recommend

I thought it was 'wired' (like my other one) but it is 'battery ONLY' and the battery only lasts about 3 months, so I deducted 1 star for that. Otherwise it is great and very functional for driveway security and easy garage access if car's remote is not working, even though it also being a Chamberlain on MyQ would be rare.

February 27, 2026
Verified Purchaser
Was this Review Helpful ?
Response from TheChamberlainTeam

Hello, thank you for your review on the myQ Smart Garage Video Keypad. We're sorry to hear of your experience with your device, we would be happy...

TheChamberlainTeamFebruary 27, 2026

Chamberlain-DIY

Very good home security investment

We have the Garage Door Video Keypad and are more than satisfied with it. We live in Michigan and were in Wisconsin visiting relatives. Our daughter wanted to get into our house to get something she left there but she couldn't remember the code to open the garage door so she called me to see if she could get into the house. From Wisconsin, 320 miles away, I opened the garage door from the My Q App on my phone. I was able to see her on the video and talked to her like I was standing next to her. ...

February 26, 2026

From myQ.com

Quick setup right out of the box

Would Recommend

Easy to mount and set up. The seamless integration into the myQ app with my other myQ devices is a big plus. Great resolution and playback.

February 23, 2026
Verified Purchaser
Was this Review Helpful ?

Returned

Would Not Recommend

I returned it within a few days. The battery drained too quickly and I had other issues trying to link it to my Lift Master garage door opener.

February 21, 2026
Verified Purchaser
Was this Review Helpful ?
Response from TheChamberlainTeam

Hello. We're sorry to hear of your experience with the myQ Smart Garage Video Keypad and that it did not meet your expectations. We appreciate th...

TheChamberlainTeamFebruary 25, 2026

Chamberlain-DIY

Don't waste your time

Would Not Recommend

I bought this to let in the dog sitter while traveling and couldn't even get it connected to the app on my phone. I chatted customer support like the app tells you to do and got no where with the AI agent. I called in and got ahold of someone who could speak English but couldn't comprehend it. After 5 mins of trying to explain the problem and getting asked irrelevant questions I hung up. I don't know if this was a one off bad experience or BAU for Chamberlain but they lost a customer today an...

February 20, 2026
Verified Purchaser
Was this Review Helpful ?
Response from TheChamberlainTeam

Hi Jon, thank you for sharing your experience with the myQ Smart Garage Video Keypad and our support team. We’re truly sorry to hear that things have...

TheChamberlainTeamFebruary 24, 2026

Chamberlain-DIY

Buyer Beware

Would Not Recommend

This product requires either the proper wifi enabled garage door motor or another oroduct to be used to connect to an appropriate garage door motor. That second product need an electric outlet in a specified location and a strong wifi signsl. Too much!!! It is just not worth it.

February 15, 2026
Verified Purchaser
Was this Review Helpful ?
Response from TheChamberlainTeam

Hi Scott, thank you for taking the time to share your feedback with us and for bringing this to our attention. We truly appreciate the time you spent...

TheChamberlainTeamFebruary 16, 2026

Chamberlain-DIY

Pretty dysfunctional modern art. Don't buy it.

Would Not Recommend

Just a horrible product. Mine is mounted 3 feet from a WiFi radio whereI get 500 mbits/second from a cellphone. The. MyQ barely gets 2 bars. The battery takes 8 hours to charge and drains fast especially in cold weather. Worse yet it loses connection and stops working and you have to reset the WiFi settings constantly. The end user management is clunky at best. Deleting users or modifying credentials is a pain in the you know what. If Chamberlain is going be in this business they better s...

February 7, 2026
Was this Review Helpful ?
Response from TheChamberlainTeam

Hello, and thank you for your review of the myQ Smart Garage Video Keypad. We’re sorry to hear about the issues you’ve experienced, and we’d be glad ...

TheChamberlainTeamFebruary 9, 2026

Chamberlain-DIY

Clear video, easy install

[This review was collected as part of a promotion.] This garage door opener is great. Video is clear and I already had the My Q app so it was a breeze to install. Now maybe I can figure out who is knocking and running from my door!

January 26, 2026

From influenster.com

Response from TSC Technical Support

Hello Melissa, thank you for your review on the myQ Smart Garage Video Keypad. We appreciate the time it took to setup and experience this product. Yo...

TSC Technical SupportJanuary 26, 2026

Good product but disappointed

Would Not Recommend

I bought 3 of these to replace older door openers. Great product and easy to install. Disappointed that they don’t have the ability to record to an SD card. The monthly plans to store are too expensive and not affordable. So I’m sticking with with seconds of live recording. I will have to replace these with a SD card product down the road.

January 24, 2026

From myQ.com

Horrible nighttime time images

Would Not Recommend

The image quality at night is horrible. It works great during the daytime.

January 21, 2026

From myQ.com

Response from TSC Technical Support

Hello Fabian. Thank you for your review on the myQ Smart Garage Video Keypad. We’re sorry to hear this product did not meet your expectations. Please ...

TSC Technical SupportJanuary 21, 2026

The price is right!

Would Recommend

Love it! Easy to install and sync with the new garage door opener. The camera is quite clear and colorful. And the price at Lowe’s was amazing compared to other stores.

January 17, 2026
Verified Purchaser
Was this Review Helpful ?

Valuable keypad for travellers

Easy to set up and really helpful to let the cat sitter in when we are out of town.

January 13, 2026

From myQ.com

Issues at first

Would Recommend

Ok, we had a very hard time getting this to connect with the opener, etc…. After we finally got them synched it works like a charm and I love it…

January 13, 2026
Verified Purchaser
Was this Review Helpful ?
Response from TheChamberlainTeam

Hello, thank you for your review on the myQ Smart Garage Video Keypad. We're sorry to hear of your experience with first time setup of this produ...

TheChamberlainTeamJanuary 13, 2026

Chamberlain-DIY

Complete waste of money

Would Not Recommend

This is actually no better than the access panel that came with the garage door opener. Who cares if I can click on the app and see my driveway. If someone isn’t breaking into my car at that moment, then it’s of no use because if someone does break into it unless I’m paying a subscription, it doesn’t record anything making it no better than what came with the garage door opener. These things should come with at least 10 episodes of detection. It doesn’t protect you or give you any evidence of w...

January 7, 2026

From myQ.com

Response from TSC Technical Support

Hello John. Thank you for your review on the myQ Smart Garage Video Keypad. We’re sorry to hear of your experience and that this product did not meet ...

TSC Technical SupportJanuary 7, 2026