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myQ Video Smart Wireless Garage Door Opener Keypad

Ratings & Reviews for Chamberlain myQ Video Smart Wireless Garage Door Opener Keypad

4.2
506
Review
 4.2 out of 5
515 Reviews


76% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The product offers features like a video camera, smart access, and easy installation. Customers find the video quality and app to be good. However, some report issues with battery life, internet connectivity, and setup. The monthly subscription for video recording is also seen as a drawback by some. The overall experience appears inconsistent, with both positive and negative feedback on the product's quality and reliability.

Customer review summary generated by AI, including incentivized reviews.
515 Customer Reviews

Didn't think I'd like it, but I love it.

Would Recommend

Sooo easy to set-up with the MyQ app. Great picture quality during the day. Infrared hitting garage door kind of blind it at night.

April 21, 2026
Verified Purchaser
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MyQ garage pad

Would Recommend

Very easy to set up and install. It now gives us a view of our garage entry we did not have before. The keypad entry is flawless

April 21, 2026

From myQ.com

Keypad not dependable doesn’t always work

It’s a 50/50 chance if hit will work key code doesn’t work a fair amount of the time

April 20, 2026

From myQ.com

Response from TSC Technical Support

Hi Doug. Thank you for sharing your review and thoughts on the myQ Smart Garage Video Keypad. Please check your email for more information we have sen...

TSC Technical SupportApril 20, 2026

Yes

I purchased my Q keyboard garage door, opener and camera

April 20, 2026

From myQ.com

Response from TSC Technical Support

Hi Terrence, thank you for your review on the myQ Smart Garage Video Keypad. We appreciate the time it took to setup and experience this product as we...

TSC Technical SupportApril 20, 2026

Awesome product and easy to install and activate.

Purchased this garage door product to replace another one. Very easy to install and activate. Looks good and works great.

April 20, 2026

From myQ.com

Easy install, works great

Would Recommend

Worked as it is presented, simple to install, great value Very happy

April 20, 2026

From myQ.com

Make sure it works with your model

Would Not Recommend

Does not work with my opener

April 16, 2026
Verified Purchaser
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Response from TheChamberlainTeam

Hi Kenneth! The myQ Smart Garage Video Keypad is compatible with Chamberlain, LiftMaster, Craftsman, Raynor, and AccessMaster garage door openers ins...

TheChamberlainTeamApril 18, 2026

Chamberlain-DIY

Falls just a little short.

Would Recommend

Easy to set up. Works quick, out of the box. The biggest miss, is it can only work on one door. If the bridge allows for two, I think this would have been a huge selling point. That being said, i would but it again.

April 16, 2026
Verified Purchaser
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Response from TheChamberlainTeam

Hi Kevin! Thank you for sharing your review, thoughts, and experience with the myQ Smart Garage Video Keypad with us. We appreciate the time that you...

TheChamberlainTeamApril 16, 2026

Chamberlain-DIY

I don't need the camera

Would Recommend

I only need the key pad that would work with my garage door opener

April 16, 2026

From myQ.com

Response from TSC Technical Support

Hi Stephen. Thank you for taking the time to share your review and thoughts on the myQ Smart Garage Video Keypad. Please check your email as we have s...

TSC Technical SupportApril 16, 2026

Terrible- battery dies fast, always going offline

Would Not Recommend

Sick of the messages saying keypad is offline. Even more annoying is the battery: it only lasts for a week or so, and charging requires removing the keypad (screwed on). There's no way to attach a solar panel or external power. Took a while to figure out how to get codes to work. Awful, get a universal keypad and a camera.

April 14, 2026

From myQ.com

Response from TSC Technical Support

Hi Anne. Thank you for your review and for sharing your experience with the myQ Smart Garage Video Keypad. Please check your email as we have sent you...

TSC Technical SupportApril 14, 2026

Great Keypad/camera

Would Recommend

Great video quality, can see night or day through video quality. The set up process was really smooth. Able to access the app/video on multiple phones. Accessing the garage with key pad works great for kids that don’t have a house key. Would definitely recommend this camera/key pad.

April 13, 2026
Lowe's Loop
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Great device

Would Recommend

Easy set up! Fantastic range of view.

April 12, 2026
Verified Purchaser
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Recommendation to make this item better

Would Recommend

I like my new keypad, however, there is one major flaw in the design. I purchased the external power adapter which provides constant power to the device, but in order to use the adapter you must remove the unit's battery. This is fine as long as your power never goes out at home, however, this renders the battery backup feature for opening the garage in an emergency useless. If my child comes home from school and the power has gone out or a circuit breaker has tripped, they have no way to get...

April 10, 2026

From myQ.com

Response from TSC Technical Support

Hi Alan. Thank you for being a customer and for taking the time to share your experience and suggestion with us. We truly appreciate your thoughtful f...

TSC Technical SupportApril 14, 2026

Great concept but poor WiFi

I purchased the Smart Garage Video Keypad a couple of years ago and it works well other than the WiFi card inside. On my 2nd replaced unit and it is the same situation. My WiFi router is literally in the next room and still I only get a poor to fair signal. Tried using only 2.4 GHz, also enabled Legacy WiFi mode etc...No luck. I am not sure why the WiFi is so weak on these devices, I missed videos that should have been captured. It is very concerning as I have a backup camera inside my gara...

April 6, 2026

From myQ.com

Response from Chamberlain

Hello, I can see that both of your devices are online at the moment. When the keypad goes into sleeping mode it will say offline to save batter but wi...

ChamberlainApril 6, 2026

Security

Would Recommend

Awesome addition to my home security.

April 6, 2026
Verified Purchaser
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Simple to program and set-up, short battery life!

The battery doesn't last long! Connection to my router is weak, even with my router right on the other side of the wall! It never has more than two bars! Note, I have recently purchased the electric direct connect and wired it up! The other issue with the essential yearly video plan is that it should have been mentioned at the time of purchase!

March 24, 2026

From myQ.com

Response from TSC Technical Support

Hi George. Thank you for sharing your review of the myQ Smart Garage Video Keypad. Please check your email for further information we have provided. T...

TSC Technical SupportMarch 23, 2026

The quality and sound is amazing

[This review was collected as part of a promotion.] This is set up to pic on garage door which I did not keep instead I used for kids play room. The battery last a long time and if anybody walked by the camera it 🚨 asap. The quality and sound is amazing. The speaker works great because it’s like walkie talkies! Recommend

March 23, 2026

From influenster.com

Not Built for Florida Sun – Plastic Failing Over C

Would Not Recommend

I’ve had the MyQ Video Keypad installed outside my garage, and unfortunately the materials just don’t seem designed for Florida’s sun and heat. After some time outside, the plastic covering the camera has started delaminating, which makes the video feed cloudy and difficult to see through. On top of that, the entire unit has noticeably yellowed, giving it a worn, cheap appearance much sooner than expected. To be fair, the keypad itself still works fine and responds properly when entering codes....

March 22, 2026

From myQ.com

Response from TSC Technical Support

Hi David. Thank you for your review of the myQ Smart Garage Video Keypad. Please check your email as we have sent you a message with further informati...

TSC Technical SupportMarch 24, 2026

Not very reliable

Would Not Recommend

We purchased MyQ video key pad (MyQ-k40txxw), after 6 months of use we found battery life to be terrible! Every 2 weeks back on the charger. Vs Arlo cams which are excellent. Also after the free trial where everything worked wonderfully we opted out of subscription. After that nothing worked well.all notifications stopped, WiFi delayed, and overall performance terrible.

March 21, 2026

From myQ.com

Response from TSC Technical Support

Hi Erich. Thank you for your review of the myQ Smart Garage Video Keypad. Please check your email as we have sent you a message with further informati...

TSC Technical SupportMarch 23, 2026