
Ratings & Reviews for Cafe 10 -Cup Programmable Residential Drip coffee maker with Automatic Shut-Off ( Stainless Steel )
Ratings may include incentivized customer reviews.
What Customers Are Saying
The coffee maker has a mixed reception. Customers praise its stylish design, customizable settings, and ability to brew both pots and single cups. However, many report issues such as leaks, grinder problems, and the machine breaking down quickly. While the coffee quality is good when the machine works properly, the high rate of mechanical and software problems, as well as poor customer support, have left many customers dissatisfied.
Customer review summary generated by AI, including incentivized reviews.Not a Grind
Would Not RecommendThe device has stop working again This will be the second device in less than a year
From cafeappliances.com
Wifi issues
Wifi connectivity has major issues with disconnecting or not working. Very disappointed in this aspect.
From cafeappliances.com
We're happy to provide some information on the coffee maker. To connect the WiFi, we recommend following the steps listed at this link: https://produc...
Brews a good cup of drip coffee!
Would RecommendOverall, it looks great and functions very well! Features that I enjoy: built in grinder (not super loud), fill from the top water, insulated carafe. Things I don't like: it's tall instead of wide. Feel like the design could still look great a little less tall and a little wider. The buttons are the type that are covered by a plastic overlay that cracks over time if someone with nails uses it, for applications like this, a touch-screen or another format of button would've been ideal (especiall...
From cafeappliances.com
4.7 stars
Would RecommendVery well made coffee machine! This makes a great cup of coffee and I love the flexibility of being able to brew a single cup or full carafe. I just wish there were less plastic components, namely the water reservoir and coffee ground basket assembly. Would also like the carafe to be modified so water doesn’t get stuck in the lip on the inside. I almost returned it for the plastic reason. Otherwise, really awesome machine that makes delicious coffee!
From cafeappliances.com
Way too strong. Making too much grounds.
Would Not RecommendIt grinds way too long and produces too much grounds. It ground for 24 seconds and produced 13 scoops of grounds for a 10-cup carafe on the light setting when we would normally use 5 scoops. Coffee is ridiculously strong, basically feel like I’m drinking espresso. Switching to medium and bold adds approximately 2 seconds to grind time. Gold time was about the same time as medium. All measurements were done with grind size in the middle between course and fine. Switching to course isn’t going to ...
From cafeappliances.com
We want to help out with the grounds being too strong. We're going to have one of our agents get in touch over email. Please respond at your earliest ...
Quiet grind
High quality product! The grinding process is quick and quiet. So many grind brewers wake up the whole house! Great coffee!
From cafeappliances.com
Lovely machine, with good coffee capabilities
Would RecommendIn fairness we only have used in the last 24 hours for the first time. The coffee is amazing, nice and hot and for us the perfect brew (we have set at 3 on grinder and Gold). It looks very nice and I do love the water tank that can hold a good amount and no need to continually fill. Of course depending on how much you use and drink. I did experience the leak when we first set up, which was super easy to fix, it was due to us not having he charcoal filter in properly. I am glad I purchased. My on...
From cafeappliances.com
Poor Carafe Design
Would Not RecommendThe PROS: 1. Great esthetics. I purchased this to match my newly remodeled kitchen and it matches perfectly. 2. Separate water tank. 3. Built-in grinder. 4. Adjustable brew strength. CONS: 1. Thermal carafe. It is THE WORST, most terrible thermal carafe we have ever owned. It really does not function like a thermal carafe. The coffee will stay luke-warm for approximately an hour after brewed. I have tried to analyze why, and I think part of the problem is the large "straw" apparatus in the plas...
From cafeappliances.com
We'd like to assist you with the carafe of your coffee maker. A member of our team will be reaching out to you via email to gather additional informat...
Can’t even use it yet!
I haven’t even been able to use this product yet because the cup where the water sits constantly leaks. This is baffling and very frustrating.
From cafeappliances.com
We'd like to assist you with your coffee maker leaking. Please refer to the troubleshooting tips below for guidance: - Leaking at the bottom and it ...
WARNING: Do not buy!
Terribly designed product. 1) Cannot manually set grind time and preset grind times are not close to correct. Even on light ours grinds for 25 seconds (almost a half a bag of beans), and the coffee turns out so strong it’s like mud and unpalatable. 2) App is so buggy that it only actually brews on schedule maybe 1 of every three mornings. 3) Certain parts like the basket cannot be taken apart and this are impossible to clean.
From cafeappliances.com
We truly value this feedback. Your comments regarding your new coffee maker are extremely important to us and will be considered by our product design...
Great tasting coffee.
Would RecommendI love coffee and after I drank coffee at my daughter’s house helping her move I got spoiled. She purchased one for me and I love it!!I. It makes the best tasting coffee that you can really enjoy!!
From cafeappliances.com
We are so glad to see that you are enjoying this coffee maker. We're big fans of this model. We especially love the adjustable burr grinder. It comes ...
Art on the counter
Would RecommendBeautiful! Fresh ground coffee, choose your perfect temp and strength along with choice of cup or carafe. No paper filters needed. Meets my personal morning routine and more when having guests.
From cafeappliances.com
We’re thrilled to hear that you’ve been enjoying your beautiful new coffeemaker. This model lets you enjoy delicious, barista quality coffee at home. ...
Best of all worlds in one coffee maker!
Would RecommendAbsolutely LOVE this coffee machine. Not only did it replace my current coffee maker used only on weekends to make a pot of coffee, but it replaced my Nespresso for the single serve during the week! The versatility to have a non pod based machine which can grind beans or use already ground coffee and brew a single serve or a full carafe is the best of all worlds!
From cafeappliances.com
We’re thrilled to hear that your new coffeemaker was able to replace multiple machines to make your life simpler and help declutter your counters! We ...
fantastic coffeemaker!
Would RecommendFantastic coffeemaker makes best coffee I have ever hade, easy to clean, very stylish coffeemaker , returned several coffeemakers because of poor quality coffee finally found a great coffee maker- thanks!
From cafeappliances.com
We’re so happy to hear that you’ve been enjoying your new coffeemaker, and thrilled that it has left you so impressed after trying so many other model...
Attentive and easy to use.
I like this coffee maker a lot. The customization of the brew as well as the ability to make an entire carafe or just a fresh cup appealed to us. It is easy to use and clean. I’ve had to clean out the grinder several times, which is standard for built in burr grinder machines. However, recently my water reservoir has not been draining properly, and is overflowing/leaking all over the counter (coffee still brews normally). What can I do to fix this?
From cafeappliances.com
We recommend that you take a look at the care and cleaning section starting on page 18 of your use and care manual, linked below. Be sure your filter ...
Broke down after 90 days
Grinder stopped working after 90 days . Retailer ( sur la table) not support a return
From cafeappliances.com
It’s unexpected to hear that your coffee maker stopped working so suddenly. We want to help. We suggest checking out page 26 of your use and care manu...
Elegant and classy to look at
Would Not RecommendDon’t love this coffee machine for the price, everything is always very wet. When you open the filter basket to dump it always has so much water in it even after sitting for a period of time. I took the turn knob off to clean and gasket didn’t go back on and had issues with it leaking there also. An expensive, beautiful piece to look at. I tried to get away from the Keurig because of the plastic in the pods but I tend to keep going back to it because it’s so much easier.
From cafeappliances.com
We’re happy to hear that you like the attractive appearance of your new coffeemaker, but it’s unexpected that you’ve had trouble with it leaking. We w...
Great birthday present
Would RecommendI absolutely love my new coffee maker!!! My husband I have switched from making pots of coffee to just a cup at a time with always fresh ground coffee beans!!! I'm very happy with my birthday present!! My only wish is that I wish I could make the lightest setting even lighter. The lightest setting is still pretty strong. Delicious but strong
From cafeappliances.com
Just what I’ve been looking for!
This is the coffee appliance I’ve been searching for over the past five years! Its design is intuitive yet the features and options are abundant. This allows each user to fine-tune the Cafe Grind & Brew to his/her specific tastes. I particularly like the Favorites setting and love that I can start my coffee from the easy to use phone app. Finally, Cafe has cracked the code on a simple way to switch between brewing a carafe or single cup…even down to the exact ounce of coffee desired.
From cafeappliances.com
We’re so happy to hear that your new coffeemaker was exactly what you needed in your life. We really love being able to brew a whole carafe or just a ...
Not worth it
Good luck keeping the white one clean. Will NOT connect to app so ignore that it's remote capable. Also it feels very cheap and wobbly for the price. IMO it is not worth the money by any means.
From cafeappliances.com
As we continue to make improvements to our appliances, your feedback is extremely important to us. We will pass these comments along to our product te...
We definitely advise you take advantage of your warranty to get this unit properly diagnosed. You can view your warranty details on page 26 of the Own...