
Ratings & Reviews for Cafe 10 -Cup Programmable Residential Drip coffee maker with Automatic Shut-Off ( Matte White )
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers praise the coffee maker for consistently brewing rich, hot coffee with customizable strength settings and fast performance. The sleek design and WiFi app control with voice assistant integration are widely celebrated. However, a notable group reports the carafe cools quickly and the plastic feels cheap, with some experiencing mechanical failures like the brew button clicking without activating within one to two years. Despite durability concerns, most customers appreciate the brewing quality and smart features enough to recommend it.
Customer review summary generated by AI, including incentivized reviews.Hot coffee but a faulty carafe.
Would RecommendI absolutely love this coffee maker. It's pretty, it brews fast and delivers delicious hot coffee. My only complain is the thermal carafe. You can't submerge it in water to clean it, otherwise water gets trapped between the walls of it. It's hard to find a replacement for the black-I received one but it leaks. I can't reorder another.
From cafeappliances.com
Stopped working suddenly
Would Not RecommendWorked great for 4 months, then one saturday morning, just wouldn't brew a second pot. Nothing odd had happened. Makes a "click" sound, but never brews. No error code.
From cafeappliances.com
Don’t Be Tempted To Buy
Would Not RecommendBought this coffee maker to go along with my GE major appliances. I have owned this coffee maker for 1 1/2 years and use it about once a month. Very sad to see now that the digital clock no longer displays the numbers correctly. Looked for replacement parts but none available. I would not buy this appliance again, very disappointed with all appliances I have purchased from GE.
From cafeappliances.com
We're sorry to hear that your coffee maker control panel is flickering. We recommend hard resetting the appliance by either unplugging it or flipping ...
Coffee maker
Would RecommendBrews a good coffee. Easy to understand and use and looks great!
From cafeappliances.com
We truly appreciate you taking the time to leave us a review! We’re so happy to hear that you’ve been impressed with the coffee maker.
Gorgeous coffee maker
Looks gorgeous in my white kitchen; a little glitchy to turn on but the asthetics trump it. The coffee cup is heavy
From cafeappliances.com
Good looking to start
Would Not RecommendGot this to add with my appliances not worth the money so sad it looked good in my kitchen until I used it. It does not get clean stains so easy not a value. Too bad the plastic is cracking.
From cafeappliances.com
We want to provide assistance with the plastic cracking on your coffee maker. We need to gather some further information from you. An agent will be re...
Not worth the price
Would Not RecommendNothing impressive about it considering the price. It is pretty just not worth the price.
From cafeappliances.com
We are going to pass your comments about the price over to our internal team to review. Thank you for sharing your comments, we're glad to see you are...
Great coffee, design could use some work
We had a problem with the original one we bought. I failed within the first couple of weeks. The Descale light came on and would not reset, it showed Medium, even though we never changed it from Gold, but GE was great about replacing it. The new one has been working properly so far and hopefully will continue to do so. It makes excellent tasting coffee when set to Gold. The only complaints are the water reservoir doesn't come off to make cleaning easy and because of the thick insulated wall...
From cafeappliances.com
We are glad to see that you worked with us and got a replacement. We're going to pass your comments about the reservoir over to our product team to re...
Fantastic coffee maker with one problem
Would RecommendCarafe retaining water between layers of insulation Otherwise great product Trying to figure out how to get carafe replaced due to defect
From cafeappliances.com
We're here to support you with your coffee maker. We do see that you've been working with our service team to get the issue resolved. Please continue ...
Good looking.
Would RecommendIt is quite good looking. the features are nice and intuitive. My 2 critiques are that it really doesn't keep the coffee warm after the first cup (at the highest temperature), and it doesn't release all the coffee at the end without removing the top.
From cafeappliances.com
We are happy to hear that you are enjoying your new coffee maker so far. As we continue to make improvements to our appliances, your feedback is extre...
Descaling Directions in Booklet Incorrect
Would RecommendI attempted to descale my coffeemaker according to the directions in the booklet. I spent two hours descaling (I thought I was, anyway.) but to no avail. Apparently, the directions in the booklet are incorrect. I found the following directions in one of the reviews on this site. “I ran into this when following the instructions in the manual, which are wrong. When descaling you do not send the machine through the brew process, as stated on page 14 of the manual. Instead, press the strength butto...
From cafeappliances.com
Cafe Collection Coffeemaker
Would RecommendLove this machine it brews a great cup of coffee effortlessly. It is also very beautiful on my counter
From cafeappliances.com
Worked great until suddenly stopped working at all
Would Not RecommendWorked great until one day it stopped brewing and now we are in a warranty claim.
From cafeappliances.com
We see that you are working with our team for assistance with your warranty, and we are confident that they will provide you with the next steps to ta...
Good coffee, bad carafe
Would Not RecommendThe machine itself is good but, as others have noted, the finishes on the carafe handle are flaking off.
From cafeappliances.com
We would like to assist you with this matter and gather some additional information from you. An agent will be reaching out to you via email. Please r...
Good machine but terrible carafe
The coffee machine itself works well, but the carafe is terrible. After using it for only a few years, the material around the handle is separating and falling apart. Pretty soon it will be so bad that I won't be able to use the machine at all anymore. When I ordered this machine I was hoping it would be the last coffee machine I would ever need, but it looks like I'll be shopping for a new model soon.
From cafeappliances.com
We know the importance of an appliance and its parts operating as expected. Since you are no longer under warranty, we advise you to replace your cara...
Bad carafe
Would Not RecommendThe machine makes good coffee but the thermal carafe is terrible. After only 2 years , the finish on the handle separated leaving sharp end. Now it is corroded.
From cafeappliances.com
We'd like to assist you with the carafe of your coffee maker. One of our team members will contact you via email shortly to gather more details. Kindl...
Good coffee, bad descaling.
Would Not RecommendNo issues until descaling then I was unable to get the machine to restart normally. Apparently from the reviews this is a common issue. One suggestion for fixing the issue was to send it for professional repair. Likely won’t do that or buy another GE Cafe either.
From cafeappliances.com
We'd like to assist you with the operation of your coffee maker. A member of our team will reach out to you via email to gather more information. Plea...
Carafe Handle Not Good
Coffee taste great. Handle cover material started to peel after 6 months.
From cafeappliances.com
We're glad to hear that you are satisfied with the coffee. However, we'd like to provide some assistance with the carafe. An agent is going to be reac...
Good coffee, but not worth the expense
Would Not RecommendI’ve had mine for 3 years now and unfortunately it’s very disappointing for its cost. There are multiple announces with unmanaged condensation. The grounds basket housing condensates and makes a mess, the grounds lids condensates and makes a mess, the reservoir lid condensates and makes a mess. Also, the LED display is beginning to get blank spots. There is no WiFi info or control over the warming plate (2 hours with no control or even a timer) Lastly, the glass carafe doesn’t pour driples...
From cafeappliances.com
We'd like to assist you with your coffee maker. The lid on the brew basket is designed with a tight fit to capture all of the steam created in the bre...
Metal handle peels off
Would Not RecommendGreat drip coffee maker..... until, the metal handle on the carafe finish begins to peel. It is sharp and resulted in a finger laceration. The company refused to replace it. Distinct by POOR design!
From cafeappliances.com
We're sorry to hear that the handle of your coffee maker resulted in a finger laceration. We'd like to assist you and gather additional information. O...
We recommend taking advantage of your limited warranty to get this brewing issue properly resolved. You can view your warranty details on page 16 of t...