
Ratings & Reviews for CRAFTSMAN V20 Variable speed 20-volt max Multipurpose Cordless Rotary Tool ( Battery Not Included and Charger Not Included )
Ratings may include incentivized customer reviews.
What Customers Are Saying
The product has received mixed reviews. Some users praise its portability and versatility, but the majority express significant concerns about its performance and reliability. The main issues are that the tool frequently shuts off or stalls when pressure is applied, lacks power and torque for basic tasks, and has an unreliable on/off button. Overall, the consensus is that the product is severely underpowered and unreliable, with a design flaw causing it to shut off unexpectedly. While a few users reported positive experiences, most reviews indicate the product does not meet quality standards.
Customer review summary generated by AI, including incentivized reviews.Shuts off
Would Not RecommendSame issue as other people I know. Tried using it for the first time and it shuts itself off about 10-20 seconds into use.
Needs Break In! Not Defective!
Would RecommendI was hesitant about buying this tool after all of the negative reviews. I have an heavily invested in the Craftsman V20 line and have yet to be disappointed so I bought one. I will admit that it would stop with too much pressure at first, but after a day or so of use, the tool functioned as well as my Dremel 4300 and has become my favorite! I believe the brushes in the motor just need to be broken in. I hope that Craftsman will add this to their instructions so more people will be able to enj...
A great value
Would RecommendIt's very handy
Verified Purchaser
Same issue as others
Would Not RecommendI really want to like this tool but it is unusable. The first one that i had would turn off with very little pressure on it while in use. Took it to lowes which they swapped out and guess what...same issue with the new one.
Hello, I appreciate your feedback on the CMCE030B CRAFTSMAN 35-Piece Variable Speed Cordless 20-volt Max Multipurpose Rotary Tool and I'm sorry t...

Another Winner from Craftsman
Would RecommendExceptional portability, I love that I can run it on an V20 battery, operation is better than the cordless Dremel I have, and beats the pants off the no name tool I got from AutoZone. Addressing the shut off claims, I had mine turn off once or twice. When this happened I was attempting to widen a hole that the grinding attachment was too wide for, or I was being extremely aggressive with pressure. It seems to be a safety feature to protect the tool from me, which is something I like. This is a ...
Has potential
Would Not RecommendI like the design of this tool. However, I have had the same issue as others. The tool shuts off randomly when in use. Craftsman customer support sent a replacement very quickly. Sadly, the replacement also has the same issue. I can not use it for over 10 seconds without it shutting off.
Hello ToolMan, I appreciate your feedback on the CMCE030B CRAFTSMAN 35-Piece Variable Cordless 20-volt Max Multipurpose Rotary Tool Case and I'm ...

Light Duty Only
Would Not RecommendI have several other V20 "system" tools that work well. Very disappointed with this rotary tool. Stalls out constantly when trying to cut a nail. Maybe Craftsman should offer a heavy duty version. I would pay more to have one that works with the batteries I have but offers more power. I returned the tool.
From craftsman.com
Hello, appreciative customer Thank you for taking the time to provide your feedback on the ( Model #CMCE030B) and I'm sorry to hear about the bad perf...
Disappointed
Would Not RecommendI love the design of this tool BUT its motor is defective. It turns off every 5 seconds and thats with very little pressure on what I'm cutting. Me and my brother both have this tool and have the same problem. My brother has went through 3 tools and they all have the same issue. All 3 had this issue on the first use. Mine did not have this issue until the 3rd use. If they resolved this motor issue I will definitely buy another one.
Hello Jimster, I appreciate your feedback on the CMCE030B and I'm sorry to hear the units have not being working as they should. Your satisfacti...

turns off every 5-10 second
Would Not RecommendFully charged battery yet this tool quits every 5-10 seconds. Horrible tool
Hello Chip, I appreciate your feedback on the CMCE030B CRAFTSMAN 35-Piece Variable Cordless 20-volt Max Multipurpose Rotary Tool Case and I'm sor...

Good for ASMR
Would Not RecommendIf all you want to do is listen to a motor, then by all means buy this tool. If you want to do anything that involves putting any load on the motor, stay away. As soon as you start grinding at anything that torques the motor, it shuts off. If I knew this when I bought it for a light plastic trimming project I would have avoided it. I only went with this unit because it was compatible with my existing V20 batteries. Do better.
From craftsman.com
Hello, appreciative customer Thank you for taking the time to provide your feedback on the ( Model #CMCE030B) and I'm sorry to hear about the bad perf...
Great for occasional work, not a professional tool
Would Not RecommendBought this to replace my dremel. I’m a wood carver, and use a dremel on my smaller carvings. Couldn’t handle that work. Motor shut off repeatedly. Working with it for one day and boxed it back up and taking it back. I hope they come out with a professional version.
From craftsman.com
Hello. Thank you for taking the time to provide your feedback. I'm sorry you weren't pleased with the CMCE030B. Your feedback is valuable as we tak...
Do not buy
Would Not RecommendThe first one shut off with a little pressure. I traded it out for a second one and it has the same issue. I have to keep turning it on just to do the most basic things
From craftsman.com
Hello. Thank you for your feedback regarding the Rotary tool. I am sorry to hear you are unhappy with this product and would be more than happy to ass...
Perfect
Would Recommend[This review was collected as part of a promotion.] This v20 rotary tool. It's just perfect it is very versatile and has multiple uses. It is came in real Handy around the house for small projects as well as craft projects. It holds a charge for a very long time. The battery life is amazing. I know it will last a long time because it is a Craftsman and they are built to ask. I highly recommend this addition to anyone's Craftsman collection.
From craftsman.com
Very light, very affordable, very versatile.
Would RecommendI already had a Dremel, but I did not like being forced to be close to an outlet or find an extension cord. This has a lot of pep for running on a battery. I like it more than I thought I would.
Verified Purchaser
Great Rotary for beginners to advanced users!!
Would Recommend[This review was collected as part of a promotion.] The Craftsman V20 rotary tool is great for all kinds of diy jobs. I recently needed to sand part of my wall as after taking down a tv. I absolutely love it. The tool was strong it sanded very good and in a short period of time. I am looking forward to using the Craftsman V20 rotary tool for many more projects. It won’t above and beyond my expectations!! Buy it!
From craftsman.com
V20 Rotary Tool (Tool Only)
Would Not Recommend[This review was collected as part of a promotion.] I was really frustrated with my V20 Rotary Tool (tool only). I don't recommend it to anyone I had a hard time with the cord constantly in the way. It is really nice that you can charge it and use the same V20 battery from other tools which is great that I didn't have to go out and buy a special battery for it. It is well made and very sturdy just don't like the cord constantly getting in the way
From craftsman.com
Hello Michelle. We appreciate your feedback on the tool and are sorry to hear about the issue. Your feedback will help us to better our current and ...
Hello Brent, I appreciate your feedback on the CMCE030B CRAFTSMAN 35-Piece Variable Speed Cordless 20-volt Max Multipurpose Rotary Tool and I'm s...