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V20 Variable speed 20-volt max Multipurpose Cordless Rotary Tool ( Battery Not Included and Charger Not Included )

Ratings & Reviews for CRAFTSMAN V20 Variable speed 20-volt max Multipurpose Cordless Rotary Tool ( Battery Not Included and Charger Not Included )

3.4
103
Review
 3.4 out of 5
103 Reviews


53% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The product has received mixed reviews. Some users praise its portability and versatility, but the majority express significant concerns about its performance and reliability. The main issues are that the tool frequently shuts off or stalls when pressure is applied, lacks power and torque for basic tasks, and has an unreliable on/off button. Overall, the consensus is that the product is severely underpowered and unreliable, with a design flaw causing it to shut off unexpectedly. While a few users reported positive experiences, most reviews indicate the product does not meet quality standards.

Customer review summary generated by AI, including incentivized reviews.
103 Customer Reviews

good product

Would Recommend

works well with 4.0 battery

January 4, 2025
Verified Purchaser
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ok tool

Would Recommend

this tool is fine for small jobs.its v20 battery powered so no outlet like my dremel.my biggest gripe with it is that it cuts off every so often I guess as a cool down maybe but that's my biggest issue when you're in the middle of something and that happens.

January 1, 2025
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Response from Craftsman

Hello RJ, your feedback is valuable as we take into consideration every piece of feedback that we come across. We have documented your comments and s...

CraftsmanFebruary 13, 2025

Craftsman

v20 rotary tool

Would Recommend

When used as designed it works great. If you press too hard it will shutoff for safety. I have used mine with no issues.

December 24, 2024
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Impressive

Would Recommend

I was disappointed at first. Then I seen the variable speed control. Now I'm totally impressed with it. I sharpened my kitchen knives with it. Cut some straggler nails off that was hanging out of my shop wall. And trimmed my dogs nails with it on low speed and very carefully. I would absolutely recommend it for thousands of tasks around the house and lots of diy crafts. Yeap i love it. Oh and it comes with several accessories as well.

December 21, 2024
Verified Purchaser
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Lowes has a way of screwng up an order quite often

Would Recommend

I purhcased 2 Craftsman V20 Variable 20volt Max Cordless Rotary Tools and also Two sets of Rotary Bits to go with them. I got the Rotary tools. The Rotary Bits were lost entirely, instead Lowes labeled and provided to me two brand new Stove Heating Elements! I had to gracefully decline them and go elsewhere to find rotary bits. Glad I had still another month till Christmas! Lowes got my order atleast 50% right, So "glass half full" lol!

November 28, 2024
Verified Purchaser
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Great product

Would Recommend

I really wasn't expecting to go to buy this but I'm so glad I did. It's really a good product. It's helps me with a couple of my projects. Great product

August 18, 2024
Verified Purchaser
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Useless

Would Not Recommend

I've used my old 110 outlet rotary tool for decades and love it, aside from the cord. Finally decided to add this to my collection so I didn't have to run expo l extension cords anymore and wow am sorely disappointed. It spins when I'm not using it. That's about it. Any actual pressure on it and it gives up and shuts off. Then I have to push the power button to turn it back on. Did they even test this? It's useless!

August 14, 2024
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Response from Craftsman

Hello Justin. We appreciate your feedback on the CMCE030B. Your satisfaction is our top priority. Please contact support at WECARE@sbdinc.com an...

CraftsmanAugust 14, 2024

Craftsman

Zero Torque - Suprisingly Weak

Would Not Recommend

I love all of my Craftsman V20 tools - and I have almost everything they make. I'm also not one to leave reviews, but I feel compelled to make anyone interested in this rotary tool aware of how bad it really is. This rotary tool struggles to cut, engrave, or sand the most simplistic of parts. I'm used to the torque of my Dremel and this unit falls far short. It will literally stop rotating when you apply the slightest pressure - and to make a bad situation worse, when it does stop rotating, you ...

July 17, 2024
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Response from Craftsman

Hello. Thank you for taking the time to provide your feedback. Your feedback is valuable as we take into consideration every piece of feedback that w...

CraftsmanJuly 18, 2024

Craftsman

Plastic gears

Would Not Recommend

Went through two in one day. I was cutting a chop stick to see how it worked. The gears burned up within two sticks. Just buy a Dremel and save yourself multiple trips.

July 6, 2024
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Response from Craftsman

Hello Thank you for taking the time to provide your feedback on the unit. This is not the kind of performance we expect from our products and we woul...

CraftsmanJuly 12, 2024

Craftsman

Shuts off

Same problem shuts off after few seconds doesn’t matter what I’m doing. I returned the first one and second one is doing the same. Definitely a problem.

July 2, 2024

From craftsman.com

Response from Social Media

Hello and thank you for your review. We appreciate your feedback and would like to assist you in finding a solution. We have sent you an email to the ...

Social MediaJuly 3, 2024

Good tool. Nice to have the large battery capacity

Would Recommend

At first I was concerned because it would shut off frequently when a little pressure was applied to the disc. Problem however was just the battery that was low. My battery was showing two bars but putting a charged battery in the unit immediately made it run much faster without shutting off.

June 27, 2024
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not good for moderate to heavy applications

Would Not Recommend

have used it a couple of times, seems very under powered , shuts of repeatedly when under a minimal load/torque , perhaps useful for certain very light, and delicate projects , some reviews have mentioned that the tool works better with extended use , to break it in , but I am skeptical of that statement , I think the tool should be redesigned to accept more load/torque

May 4, 2024
Verified Purchaser
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Response from Craftsman

Hello Pappy and thank you for taking the time to provide your feedback on the CMCE030B CRAFTSMAN Variable Speed Cordless 20-volt Max Multipurpose Rot...

CraftsmanMay 7, 2024

Craftsman

Poor performance

Would Not Recommend

Just like everyone else here, big fan of the V20 tools, but this rotary tool is a serious pain. 10 seconds and it shuts off, making it basically useless unless you'd like to extend your project time 10x. Extremely disappointed.

March 21, 2024

From craftsman.com

Response from Roxy CRAFTSMAN

Hello Valued Customer, I appreciate your feedback on the CMCE030B V20 Rotary Tool and I'm sorry to hear it keeps shutting off. Your satisfaction is ou...

Roxy CRAFTSMANApril 9, 2024

Turns off with little pressure

Would Not Recommend

I bought this to add to my many V20 tools from Craftsman. I had a dremel that was dying on me so I purchased this. Well it's so disappointing. With the lightest pressure on the tool, it turns off. I've tried to use it many times and it seems to only work the best at full speed with very little pressure. It takes so long to cut through anything that it's practally useless.

March 21, 2024
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Response from Craftsman

Hello​,
We appreciate your feedback on the CMCE030B and are sorry to hear about the issue you are having with your product.
This is not t...

CraftsmanMarch 21, 2024

Craftsman

rotary tool

Would Not Recommend

has no power at all shuts off in seconds and gets hot will be returning it immediately.

March 14, 2024
Verified Purchaser
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Response from Craftsman

Hello roscoe. Thank you for taking the time to provide your feedback. I'm sorry you weren't pleased with the CMCE030B. Your feedback is va...

CraftsmanMarch 15, 2024

Craftsman