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WS2400 27-cc 2-cycle 18-in Straight Shaft Attachment Capable Gas String Trimmer Edger Conversion Capable

Ratings & Reviews for CRAFTSMAN WS2400 27-cc 2-cycle 18-in Straight Shaft Attachment Capable Gas String Trimmer Edger Conversion Capable

3.1
206
Review
 3.1 out of 5
206 Reviews


46% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The trimmer has a mixed performance. On the positive side, it is praised for its power, ease of use, and ergonomic design, handling thick weeds and grass effectively. Features like the tap-and-go string feed and low-vibration engine are appreciated. However, many users report reliability and durability issues, with problems like failure to start, broken pull cords, and trimmer head coming apart after limited use. Replacement parts availability is also a concern. Overall, the trimmer appears capable when functioning, but quality and consistency are inconsistent.

Customer review summary generated by AI, including incentivized reviews.
206 Customer Reviews

weak trim head

Would Not Recommend

I was pretty excited when I bought it... a straight shaft trimmer for $179. It started easily... but it wouldn't pay out line and the trim head broke and flew apart within a couple of minutes. After closer inspection, there isn't hardly any plastic holding it together... no wonder it broke. I will be returning it for a refund and buying an Echo or a Stihl.

June 9, 2021
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Response from Craftsman

Hello Mark Rakemaker. We're sorry to hear you haven't been satisfied with your Craftsman equipment. We do take our customers' opinions ve...

CraftsmanJune 11, 2021

Craftsman

Trimmer Head Needs Redesign

Would Recommend

After 4 hours of use, one eyelet on the trimmer head popped loose and fell off....naturally, I couldn't find it on the ground. I now have to buy a new trimmer head. I'll glue the new eyelets before use. Other than that a great trimmer, always starts on second pull. Beware, use only premix gas 40:1 or mix your own with non-ethanol. Not doing so will destroy the carb. I went through this exercise with my old Craftsman trimmer and replaced several carbs before learning my lesson. Watch those eyele...

June 5, 2021
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Thumbs up

Would Recommend

I have only used it 3 times, however ever works great and starts right up.

June 2, 2021
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Great trimmer, easy to use

Would Recommend

[This review was collected as part of a promotion.] This is a fantastic trimmer overall. It was very easy to put together. The pole came detached, was easily joined, and the handle and other components were easty to attach. I really liked that you could extend the string at the tap of a button. It is not heavy, easy to maneuver, has a commercial grade engine, trimmed my front yard very well, and I really liked that it has other accessories I am looking forward to try, as add-ons. The only slight...

May 31, 2021

From mtdproducts.com

Poor Bump Head Design

Would Not Recommend

The design of the head is such that you better not accidentally bump into anything solid, if so the head flies apart . The eyelets will most likely disappear as well as the internal compression spring. Eyelets and replacement head are available. The head is currently $14, but if you need a replacement spring - you're out of luck. Craftsman doesn't have a part number! Search on the internet for a replacement spring is difficult w/o part number or specification. The head should be made of metal, n...

May 26, 2021
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Response from Craftsman

Hello Chuck. We're sorry to hear you haven't been satisfied with your Craftsman equipment. We do take our customers' opinions very seriou...

CraftsmanMay 27, 2021

Craftsman

Good

Would Recommend

[This review was collected as part of a promotion.] I use this instead of hiring a gardener and it gets the job done quickly and easy. It cuts the grass perfectly and the trimmer isn’t too heavy it’s very light weight which makes it so much easier to cut the grass without being too winded. It uses gas but it doesn’t use or burn that much gas. It’s built very well with great quality. I enjoy using this thing and I actually now look forward to cutting the grass and lawn.

May 18, 2021

From mtdproducts.com

Would Not Recommend

Followed instructions to the t on how to start. It is a pain to start. Plus it is deadening when running. Never heard a trimmer so loud

May 17, 2021
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Response from Craftsman

Hello ryan. We're sorry to hear you haven't been satisfied with your Craftsman equipment. We do take our customers' opinions very serious...

CraftsmanMay 19, 2021

Craftsman

Craftsman WS2400 Great Trimmer

Would Recommend

[This review was collected as part of a promotion.] Was very easy to put together. It's design so you can tap the string holder on the ground and will extend the string Which is nice you can just keep going. The motor started up after 3 pulls. It's not all that heavy I was able to trim yard pretty fast. I'm looking forward to trying the edger which I didn't get yet but going to. You can't go wrong with the The craftsman WS2400.

May 11, 2021

From mtdproducts.com

Fun and Easy to use

Would Recommend

[This review was collected as part of a promotion.] There is something very graitifieng about using this weed wacker to take out the weeds in my yard. I feel joy when the weeds in my yard begin to grow because they are so fun to knock down. Last week the grass in my yard was due for a trim (and weeds), and my lawn mower quit working on me. I took down the entire yard using this trimmer and it really took no time at all. Starting it up is so easy, and it fires up the first time, every time. ...

May 11, 2021

From mtdproducts.com

Would Not Recommend

Bought the string trimmer and a can of fuel. After assembly and filling the tanki following the directions and it was really hard to start. Once running the string head vibrates and shook violently. I shut it down and the head had play in it and would not restart. I had to return to Lowes and replaced with a Husqvarna 128LD.

May 9, 2021
Verified Purchaser
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Response from Craftsman

Hello BobKat63. We're sorry to hear you haven't been satisfied with your Craftsman equipment. We do take our customers' opinions very ser...

CraftsmanMay 12, 2021

Craftsman

weedwacker with great features

[This review was collected as part of a promotion.] The Craftsman WS2400 27-cc 2-cycle 18-in is my first gas powered weedwacker. I’ve always had an electric one. During one weedwacker session, I would have to move the extension cord at least five times. The Craftsman WS2400 27-cc 2-cycle 18-in allows me to move freely without an extension cord. The Craftsman WS2400 27-cc 2-cycle 18-in is powerful and easy to use. Assembling the weedwacker was just as easy. It came in two pieces: the motor,...

May 8, 2021

From craftsman.com

Weedwacker with great features

Would Recommend

[This review was collected as part of a promotion.] The Craftsman WS2400 27-cc 2-cycle 18-in is my first gas powered weedwacker. I’ve always had an electric one. During one weedwacker session, I would have to move the extension cord at least five times. The Craftsman WS2400 27-cc 2-cycle 18-in allows me to move freely without an extension cord. The Craftsman WS2400 27-cc 2-cycle 18-in is powerful and easy to use. Assembling the weedwacker was just as easy. It came in two pieces: the motor,...

May 8, 2021

From mtdproducts.com

Nice

Would Recommend

[This review was collected as part of a promotion.] This gas string trimmer is really nice. Easy to use. It’s a good size and weight. Love that you get a great cut with this. My yard is looking amazing. Well made product that will last a long time. Highly recommend.

May 5, 2021

From mtdproducts.com