Ratings & Reviews for CRAFTSMAN WS2400 27-cc 2-cycle 18-in Straight Shaft Attachment Capable Gas String Trimmer Edger Conversion Capable
Ratings may include incentivized customer reviews.
What Customers Are Saying
The trimmer has a mixed performance. On the positive side, it is praised for its power, ease of use, and ergonomic design, handling thick weeds and grass effectively. Features like the tap-and-go string feed and low-vibration engine are appreciated. However, many users report reliability and durability issues, with problems like failure to start, broken pull cords, and trimmer head coming apart after limited use. Replacement parts availability is also a concern. Overall, the trimmer appears capable when functioning, but quality and consistency are inconsistent.
Customer review summary generated by AI, including incentivized reviews.Don’t buy
Would Not RecommendFront piece broke don’t buy instead get a stihl and get your moneys worth
From craftsman.com
Lasted a year before it stop working.
Would Not RecommendI've had two trimmers from Lowes now both craftsman and they both lasted just about a year to 1.5 years before they stopped working. Time to start looking elsewhere.
Verified Purchaser
Third Season
Would RecommendThis weed eater is on its third season and has never given me an issue. I only use the store bought premixed fuel in it. Very easy to string I only wish it had some kind of sling with it as it gets a little heavy after a while.
JUNK
Would Not RecommendAnother waste of money (Craftsman blower was also junk), this thing refused to start most of the time, Craftsman isn't what it used to be. Buy something else that will last and most importantly START. No more Craftsman for me.
Hello. Thank you for taking the time to provide your feedback. Your feedback is valuable as we take into consideration every piece of feedback that w...
When it Works
Would Not RecommendGreat product when it works. I've purchased two--pull cord fell out the first one. Now, with the second one, I have spent 4 days trying to get it to start. Replaced sparkplug, gas, and cleaned air filter--no avail. Contacted Craftsman and was sent to MTD. Currently getting the runaround about a service center. One doesn't honor warranties on products they didn't sell, even though they are on the MTD list. The other doesn't have a working phone number. The rest are over 60 miles away.
Fell apart - dangerous
Would Not RecommendI agree with all the other 1 star reviews. Used it 3 times - trimmer line kept snapping then the whole spinning head head flew apart mid-use. Eyelets that the trimmer line is fed through have gone making the whole thing useless!!
From craftsman.com
Hello SJC01 and thank you for taking the time to provide your feedback. I am sorry that you had a negative experience with 18-in. 27cc 2-Cycle Attachm...
I
Would RecommendMuch better power then the WS2200
Verified Purchaser
Meh... not worth it
Would Not RecommendWhen it wants to run, it is powerful. I however, have the same issues with the machine not wanting to start, I have followed the instructions. The pull cord is also starting to fall apart on me as well. This thing is less than 2 months old. I only used it 3 times.
Hello Thank you for taking the time to provide your feedback on the unit. This is not the kind of performance we expect from our products. We would l...
LOW'S will not honor the warranty.
Very Bad
Verified Purchaser
Hello Thank you for taking the time to provide your feedback on the unit. This is not the kind of performance we expect from our products. We would l...
No replacement parts
Would Not RecommendThis is a throwaway tool. There does not seem to be parts available to fix this tool when it goes bad. Can’t find a replacement carb anywhere. Buy from a regular lawn equipment store or you are only buying a one season tool.
Hello Thank you for taking the time to provide your feedback on the unit. This is not the kind of performance we expect from our products. We would l...
Makes quick work of tall grass/weeds with ease
Would RecommendTrimmer line included was old and brittle, but once replaced, it cut through the tall grass/weeds with ease.
Verified Purchaser
What a Fool I am
Would Not RecommendThinking this was 'commercial grade'. well it isn't. It is easy to put together. It is not easy to start. In fact, giving Craftsman the benefit of the doubt, I made sure to use 'new' fuel, follow directions etc. The only thing accomplished is a sore shoulder from trying to start this garbage. So tomorrow, it will be returned, and I will never venture into purchasing Craftsman lawn equipment again
Craftsman is a good product
Would RecommendGreat
Verified Purchaser
Bought this weed eater a month ago and the throttle has fell apart and the head has fell apart would not recommend will be buying an eco
Hello and thank you for your review. We appreciate your feedback and would like to assist you with getting in contact with our Customer Service Team t...