Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers are divided on this diagnostic tool. Many praise its affordability, ease of use, and ability to read codes, clear check engine lights, and display live engine data without requiring a smartphone—helping them avoid costly repairs. However, a substantial group reports serious frustration with software updates and registration, citing serial number validation errors, broken download links, and Windows-only support that leaves other users stranded. Some note build quality feels cheap, with USB connection issues and small display text. Despite strong capabilities, unresolved software problems have led several customers to regret their purchase.
Customer review summary generated by AI, including incentivized reviews.Works flawlessly right out of the box.
Would RecommendI bought one of these recently, mainly for viewing live engine data. Right out of the box it worked without issue. The loading time between screens is about 1 second, it took about 6 seconds to download data when checking for any codes. I spent about half an hour using the unit and trying all the functions. The screen is easy to read and the amount of data and feedback the scanner provides is more than I expected. My only complaints are that the included instruction manual lacks a chart showing ...
Terrible to activate
Would Not RecommendThe product works fine, but the activation is terrible to go through
From craftsman.com
A New Toy, and update address
Would RecommendSo far this tool is amazing, I enjoy seeing live data. I have also just updated the software, the following is the correct website to download the updater: https://dlcenter.xmycar.com/public/downloadLatestPublicSoft.action?softName=Craftsman_Series_Update&softType=5&isEncryptFlag=1&checkState=2&lanId=1001&pdtTypeId=603 Craftsman needs to update their broken link for this item.
reading error
Would Not RecommendJust purchased, followed directions for software updates and the software updates will not update, so the code reader will not read. Tried on 2 vehicles and both vehicles read the same Error. Can not get software link below to download updates. Help!
From craftsman.com
Hi – Thank you for leaving your feedback from your experience with this unit. I am sorry to hear that you’re having issues with your unit after such a...
Great tool
Would Recommend[This review was collected as part of a promotion.] I got this for a gift. Love it so far. Works great
From craftsman.com
Horrible equipment
Would Not Recommendthis scanner would not connect to any of my vehicles, and willonly power on if connected to a power source via the USB port
From craftsman.com
Hi- Thank you for providing your feedback on this unit. I am sorry to hear of the issue you are having. I'd like to speak to you about this issue. If...
Great product, but cant update.
Would RecommendI purchased this product from a flea market but I cant update it because it says my serial number does not exist on the update software I have downloaded from the review's answer that another person has said they cant find the update software. Other than that, great product. Please help.
From craftsman.com
Can not update without winzip subscription
Would RecommendI am sure this is a nice scan tool , seems a little cheap to the touch , very plasticy , you need to jiggle the usb plug in it to get it to work off of the computer , But you CAN NOT update it if you do not run Winzip , I do not , so getting updates are not going to happen .Returning it as soon as I can for refund. One should not have to pay for the product , then have to pay more for a service to do updates...
Hi Tooldguy59,
Thank you for providing your feedback and we're sorry for the inconvenience. Your feedback will help us to better our current and...

Trash
Would Not RecommendOnly works for a few vehicles. The link for the update does not work.
Awesome value and easy to use
Would RecommendI tried others sub $80 OBD2 scanner on the market most of them are way to complicated to understand with all the acronyms and short words for what something meant. This first of all is very affordable, the quality is okay. Second of all it does the job very well on my 09 Civic, it read codes, it has up and down buttons to scroll through all the options. In short, this is very user friendly, something you can use out of the box without reading instructions. Very easy to understand.
craftsman obd car reader
i love it im a mobile mechanic and its good for any projects on your car
Verified Purchaser
No way to update
Bought this 2-weeks ago and there isn't anyway o update or check for a update
From craftsman.com
Please follow the link below to update your software. Link - http://www.mediafire.com/file/9agpnjq3156puxq/Craftsman_Series_Update_V1_00_001_EN+(1).z...
Blown away with what you can get for $50
Would RecommendI purchase this yesterday in hopes that it would be someone decent what I found out was that I was completely blown away that it had more useful options that I've used in other high dollar devices. I highly recommend this device as it's an actual steal of a deal!
From craftsman.com
No way to update
Would Not RecommendIt doesnt work on most vehicles ive tried multiple and the only one that it worked on was my 2003 silverado. I tried to update it but you follow the directions to do that but there is no place to get the software to update it.
From craftsman.com
Hi- Thank you for providing your feedback on this unit. I am sorry to hear of the issue you are having. I'd like to speak to you about this issue. If ...
Cant beat the value
Would RecommendThis has more features and a great color screen than any reader I've ever seen at this price. I mean by a long shot.
From craftsman.com
Great Code Reader
Would RecommendI've used it on both my own vehicles and on others with Check Engine codes on. I like that it gives the code plus the meaning of the code and part that needs changing and it gives live data and lets you print out sheets. You cant beat the price for this reader.
From craftsman.com
Worthless do not buy
Would Not RecommendBought this scan tool because my normal one is down and why not have a backup... Literally will not connect to ANY vehicle. Tried it on a 04 trailblazer, a 12 versa, a 10 dodge avenger, and a 99 2500 dodge ram. None of them will connect. If I could give less than one star I would. DO NOT BUY!!!! WASTE OF MONEY! Going to return tomorrow after work. Craftsman brand you have lost a loyal customer.
From craftsman.com

Hi- Thank you for providing your feedback on this unit. I am sorry to hear of the issue you are having. I'd like to speak to you about this issue. If...