Ratings may include incentivized customer reviews.
What Customers Are Saying
This string trimmer appears to have mixed reviews. On the positive side, it is described as powerful and reliable, easily handling tall grass and weeds. Users praised its easy starting, maneuverability, and ability to cover large areas quickly. However, common issues include the trimmer line frequently breaking or coming off, as well as the machine stalling or losing power after initial use. There were also reports of problems with components like the belt and pulleys that were difficult to repair or replace. Overall, the trimmer seems to work well when functioning properly, but may require frequent maintenance and replacement of parts.
Customer review summary generated by AI, including incentivized reviews.New and improved design.
Would RecommendIt works very well, but differently. I have an older craftsman model, probably almost 15 years old. It was used weekly to detail our 3-1/2 acres. This new one has some much needed improvements to the mow ball and string holder. I don’t like that you have to release the flywheel to start it versus engaging the cutter after it starts. Other than that, it’s a very good unit.
Verified Purchaser
Order extra strings from the model in manual.
Would RecommendSo light weight and easy for me with my bad neck. Amazing Easy pull. 65 yr old with bad back and neck. Works great.
Verified Purchaser
It is a workhorse
Would Recommendso much easier than lugging a weed eater to get to places you thought you wouldnt be able to get to
Verified Purchaser
Started twice for less than 5 min
Would Not RecommendWe were really excited about using it to trim our yard. It was really difficult to start. When it started, it stayed on for less than 5 minutes. We could not get it to start again that same day. The following day, it started after several attempts. Again, it stayed on for less than 5 minutes. I had to return it.
No accessories for cutting larger saplings
Would RecommendEasy to get out of the box and get started. Started on the first pull. Works great on pasture grass and weeds and some smaller saplings, 1/4 inch or less diameter. Takes .155 inch replacement string. String easy to install.
Verified Purchaser
do not buy
Would Not Recommendunit came with gas in tank and it is hard starting. also the cover for the recoil has not been properly fasten, missing screws. not happy with unit. Cuts fine when you first start and use, but when you take a break and come back to use it won't until you let it sit overnight. floods too easily and have to open and remove air filter for unit to air out
Verified Purchaser
Hello bishope2. We're sorry to hear you haven't been satisfied with your Craftsman equipment. We do take our customers' opinions very ser...

Good worker for general brush clearing; powerful.
Would RecommendWell made, but not suitable for most of my needs. Workmanship is good, and the 159cc motor give it plenty of power for bush-clearing. Doesn't work as well for edging and delicate trimming (have to tilt the angle and is more taxing than hand-held trimmers). Also disappointed that 22" trimmer line is not readily available; line requires replacement often for peak performance.
Verified Purchaser
Hello DaviDINO. We're sorry to hear you haven't been satisfied with your Craftsman equipment. We do take our customers' opinions very ser...

Runs like a champ
Would RecommendNot really good on hills; it likes to try to tip over even on relatively gentle slopes. Wider wheels would improve this. This forces you to always work up or down hill, but hey, I need the exercise.
Verified Purchaser
Starts and stalls
Would Not RecommendIt doesn’t work and will be returned to the store. It started up the first time, was used for about fifteen minutes. Was cumbersome and hard to push. Second time it starts and then stalls out. Starts and stalls. Won’t even work now. So i only got about fifteen minutes of use before it crapped out.
Hello Imert. We're sorry to hear you haven't been satisfied with your Craftsman equipment. We do take our customers' opinions very seriou...

Not great
Would Not RecommendUsed it yesterday 2nd time since purchase and tye bolts fell out of the wheels and they fell off. Kept putting them back on over and over
Hello Mattc2289. We're sorry to hear you haven't been satisfied with your Craftsman equipment. We do take our customers' opinions very se...

Craftsman lives up to its name.
Would RecommendIt's great and easy to move around. It is a very hard worker!
Tried twice won’t try for a third time!
Would Not RecommendI bought this last April, Worked great the first time after that it wouldn’t start. Brought it back to the store to exchange. New one started fine and did the job. Three weeks later I go to use it and it won’t start. Very frustrating and disappointing.
Hello Jodie. We're sorry to hear you haven't been satisfied with your Craftsman equipment. We do take our customers' opinions very seriou...


Hello Kalle. We're sorry to hear you haven't been satisfied with your Craftsman equipment. We do take our customers' opinions very seriou...