
Ratings & Reviews for Bosch Benchmark Series 24-in Top Control Built-in Dishwasher ( Custom Panel Ready ) With Third Rack, PowerControl and CrystalDry , 39-Decibel
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise this dishwasher for its exceptional quietness and superior cleaning performance. Many describe it as remarkably silent, noting they cannot tell if it is running without checking the display. Reviewers consistently report dishes emerge sparkling clean and completely dry, with the Crystal Dry feature and built-in water softener delivering excellent results even on baked-on food. Customers appreciate thoughtful design elements like the floor-projected cycle timer and third-rack silverware system. Some mention minor frustrations with touch controls or app requirements, and a few report service challenges, though these concerns are largely separate from the appliance's core performance. Overall, most customers consider it a worthwhile upgrade.
Customer review summary generated by AI, including incentivized reviews.Great dishwasher, stinky warranty policy
The benchmark dishwasher is really great after 7 loads. Why 7 loads after a year? Because of remodel problems for 11 months after purchase, the dishwasher was installed one month before the end of 1 year warranty. Bosch has a horrible warranty policy: 12 months from delivery, no exceptions. Every competitor will make an exception for installation delays. But not Bosch. My only remedy was to but a one year extended warranty because I had no idea whether the machine was ok. So great...
From bosch-home.com
Brand Name
Would Recommendnice looking, very quite, name brand recognition.
From Benchmark Series 24-in Top Control Built-in Dishwasher ( Stainless steel ) With Third Rack, PowerControl and CrystalDry , 38-Decibel Verified Purchaser
Super Quiet
Would RecommendFantastic cleaning and SUPER quiet
From Benchmark Series 24-in Top Control Built-in Dishwasher ( Stainless steel ) With Third Rack, PowerControl and CrystalDry , 38-Decibel Verified Purchaser
Great at cleaning, Hate reliance on app
Would Not RecommendOnce you figure it out, the SHX9PCM5N excels at cleaning and drying whatever is put in it. Easy to load / unload and it holds a lot. Many great optional settings, but I HATE that it relies on the app for so much of them. I would NOT recommend buying this model. I wish I had bought a different model that had more functions accessable from the control panel instead of my smart device. Seems that after the mechanical design was done, someone from marketing tried to figure out what valuable, but not...
From Benchmark Series 24-in Top Control Built-in Dishwasher ( Stainless steel ) With Third Rack, PowerControl and CrystalDry , 39-Decibel Verified Purchaser
Hi K1o5, thanks for your review. We’re sorry to hear about your disappointment with Home Connect being necessary to access certain features. Your fee...

Don't buy!
Would Not RecommendPro quiet Con every thing else price, racks, drying are all lacking.
From Benchmark Series 24-in Top Control Built-in Dishwasher ( Stainless steel ) With Third Rack, PowerControl and CrystalDry , 38-Decibel Verified Purchaser
Hi, thank you for your review. We're sorry to hear about your disappointment. Our team is happy to help address any issues you are experiencing w...

Poor manufacturing quality
Would Not RecommendFrom bosch-home.com
Dear ABAB, thank you for your review. We apologize for any inconvenience you may have experienced Our team has forwarded your feedback to the relevant...
Quiet
The dishwasher is quiet. At times I am not sure if it is running as it is so quiet.
From Benchmark Series 24-in Top Control Built-in Dishwasher ( Stainless steel ) With Third Rack, PowerControl and CrystalDry , 38-Decibel Verified Purchaser
Bosch dishwasher
Would Recommend[This review was collected as part of a promotion.] We purchased a Bosch dishwasher (2 actually) for home renovation. It has not disappointed us at all. It is so quiet you don't know it is running, but more importantly, there is a timer that projects o to the floor telling it is on and how much time is left to complete. The added benefit is the ability to connect to you lot WiFi. If I leave the house I will get a message when the cycle is done. I can also start it when away. My husband loves the...
From bosch-home.com
Bosch is the benchmark
Would RecommendThis product has an excellent design and gets dishes, super clean. The three racks in this dishwasher store significantly more than our old dishwasher the built-in water softener and powered spray arms. Do an excellent job of getting dishes, clean without having to scrub them..
From Benchmark Series 24-in Top Control Built-in Dishwasher ( Stainless steel ) With Third Rack, PowerControl and CrystalDry , 38-Decibel Verified Purchaser
My dishwasher
Would Recommend[This review was collected as part of a promotion.] I spent a significant time searching for my dishwasher. Since I was designing a new kitchen, I decided to go with Bosch and dishwasher was one of the reasons to stay with his brand. Specifically I was looking for: panel ready, design and quality. I got in addition to it also WiFi connectivity, the washing time projected onto the floor and LED light inside, which is very rare yet both are practical! Very happy and satisfied so far.
From bosch-home.com
as advertised
works well quiet
From Benchmark Series 24-in Top Control Built-in Dishwasher ( Stainless steel ) With Third Rack, PowerControl and CrystalDry , 38-Decibel Verified Purchaser
Great Dishwasher!
I replaced my last "quiet" dishwasher with this. This one is amazing. I transferred the panel from the old dishwasher and this one is almost silent. If I get beside it and strain I think I can hear it. It washes dishes and gets them spotless. I really like the timer that's projected on the floor to tell how much time is left. I highly recommend this dishwasher.
From bosch-home.com
Excellent Machine.
Would RecommendVery Quiet!!
From Benchmark Series 24-in Top Control Built-in Dishwasher ( Stainless steel ) With Third Rack, PowerControl and CrystalDry , 38-Decibel Verified Purchaser
Functions “Simplifed”
Would Not Recommend[This review was collected as part of a promotion.] I preferred my old Bosch. This one has fewer options, such as no rinse and hold option. The only quick wash is more than an hour. Also it requires a rinse aid to get dishes dry, but there is no indicator for when the rinse compartment is empty.
From bosch-home.com
Hi Sara, thanks for your review. It is our priority to ensure that all our customers have a positive experience with our products, and we regret that ...
Hi Doc B! Thank you for your review and sharing your experience. We’re glad to hear that you’re enjoying your Benchmark dishwasher, but apologize for ...