
Ratings & Reviews for Bosch Benchmark Series 24-in Top Control Built-in Dishwasher ( Custom Panel Ready ) With Third Rack, PowerControl and CrystalDry , 39-Decibel
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise this dishwasher for its exceptional quietness and superior cleaning performance. Many describe it as remarkably silent, noting they cannot tell if it is running without checking the display. Reviewers consistently report dishes emerge sparkling clean and completely dry, with the Crystal Dry feature and built-in water softener delivering excellent results even on baked-on food. Customers appreciate thoughtful design elements like the floor-projected cycle timer and third-rack silverware system. Some mention minor frustrations with touch controls or app requirements, and a few report service challenges, though these concerns are largely separate from the appliance's core performance. Overall, most customers consider it a worthwhile upgrade.
Customer review summary generated by AI, including incentivized reviews.Very Quiet but...
[This review was collected as part of a promotion.] love that it is so quiet, but a few issues - it does not dry dishes like other models I have owned ,and worse of all you CANNOT set a delay time start without programing a favorite cycle and that has to be done through the APP - crazy..
From bosch-home.com
It's great!
Would Recommend[This review was collected as part of a promotion.] We love our new dishwasher. After waiting 15 years to remodel our kitchen and several *lesser* models later we couldn't be happier with our Bosch. We actually went with a paneled option and went off brand from the rest of our appliances because of the Bosch reputation. It's such an upgrade from our previous dishwasher. The special features are great. It's so quiet. We cannot even tell when it is running. The phone notifications have been helpfu...
From bosch-home.com
Broken Door Hinge/Spring Mechanism Pivot Point
Would Not RecommendOur previous Bosch dishwasher lasted from 2008-2025! We felt confident that the newest model (top of the line) would be a reliable replacement. Oops. Only 16 months after installation we experienced two loud "bang/pops" from the device and then the door became heavy when openning. A quick internet search revealed that it was not uncommon to have a failure of the spring/string that allows the door to open in a controlled and safe manner. So, I order replacement parts only to find out that it...
From bosch-home.com
Thank you for sharing your feedback. We’re truly sorry for your experience — that’s not the quality we expect from our product. Please feel free to co...
Benchmark dishwasher
This is the best dishwasher I've ever had. It's practically silent. Everything comes out spotless. I love the clean sleek look.
From Benchmark Series 24-in Top Control Built-in Dishwasher ( Stainless steel ) With Third Rack, PowerControl and CrystalDry , 38-Decibel Verified Purchaser
Benchmark Dishwasher
Would Recommend[This review was collected as part of a promotion.] My new dishwasher replaced an older Benchmark series Bosch dishwasher. All aspects of cleaning are superb. Thankfully the custom panel from the old model fit on the new model without any need for modifications. The only problem I have with the new dishwasher is the illuminated display that shines on the floor showing minutes left in the cycle. The flexible baffle becomes displaced when the dishwasher is opened and the material shifts, moving...
From bosch-home.com
Exceptional Appliance
Would Recommend[This review was collected as part of a promotion.] This panel dishwasher easily replaced my previous unit. The fit, form and function are exceptional. No issues and cleaning performance is absolutely amazing. Highly recommend this appliance, it definitely eliminates the issues typically associated with this otherwise mundane task. You will not be disappointed.
From bosch-home.com
Consumer report best buy performs well best of
Would RecommendGreat product. Co Sumer reports Best Buy
From Benchmark Series 24-in Top Control Built-in Dishwasher ( Stainless steel ) With Third Rack, PowerControl and CrystalDry , 38-Decibel Verified Purchaser
Like the machine, but teething problems
Would RecommendI love how quiet it is, and I like the projection onto the floor. The cutlery basket is smaller than I would like. For some reason, I find using the third rack for cutlery to be awkward. The first time we used it, it didn't drain properly. There was a lake in the bottom of the machine. We put in a service call, and a tech came out, but of course he couldn't stick around waiting for a two-hour cycle to run. We decided to try again, and it worked the second (and third) time. We'll have to see wha...
From Benchmark Series 24-in Top Control Built-in Dishwasher ( Stainless steel ) With Third Rack, PowerControl and CrystalDry , 39-Decibel Verified Purchaser
Do Not Buy Appliances At Lowes
Would Not RecommendI am told this is a high quality dishwasher. I have owned it for over a month and it has yet to be installed due to Lowes incompetence. The first dishwasher was damaged and installer refused to install it. A replacement dishwasher was ordered and delivered today. The delivery men refused to take the damaged dishwasher with them because there was no order. Until the damaged dishwasher is received back to Lowes, another install date can not be scheduled. The first available pickup date is next we...
From Benchmark Series 24-in Top Control Built-in Dishwasher ( Stainless steel ) With Third Rack, PowerControl and CrystalDry , 38-Decibel
We appreciate your review and sincerely apologize for the inconvenience caused by the delivery and installation issues. While Lowe's manages this...

Terrible customer service
Would Not RecommendOrdered on Nov 29 and still not received a call, schedule or anything regarding when the item will be delivered and installed. The online customer service is obviously AI and not helpful. The customer service line doesn't work...call dropped the first time and now just sounds like noise. I have no way to reach anyone and it's been over a week.
Hi and thanks for your review. It is our priority to ensure that all customers have a positive experience, and we regret if Lowe’s fell short of your...

Not Happy!
I did not get what I ordered.
From Benchmark Series 24-in Top Control Built-in Dishwasher ( Stainless steel ) With Third Rack, PowerControl and CrystalDry , 39-Decibel Verified Purchaser
Hi, thanks for contacting Bosch. We are truly sorry to hear about your experience and we apologize for any inconvenience.For questions or concerns ab...

Easier to wash by hand
Would Not RecommendI have had so much trouble with this dishwasher. Not draining, not starting, and having to download an app to figure out what may be the problem. I would never buy this brand again. I started with a lesser model and upgraded because I thought maybe higher end won't have problems. Buy a kitchen side and get a reliable appliance.
From bosch-home.com
Hi, thanks for your review. At Bosch, we strive to provide the high level of quality and reliability our products are known for, and we're very sorry ...
Buggy, control board issues
Would Not Recommend[This review was collected as part of a promotion.] For the top of the line model, we shouldn't be dealing with continual errors and system lockups requiring us to cycle the breaker to reset this machine. At least 2-3 times a week since we've got it the entire display will come on, get stuck, and then hopefully reset itself. Sometimes it doesn't and we have to "reboot" our dishwasher. It's not even that "smart." Working to get warranty service now. Still waiting. So much for "best of th...
From bosch-home.com
Hi, thanks for your review. We apologize this has been your experience, and we appreciate you bringing it to our attention. If service is required, pl...
So quite
Would RecommendBeautiful and so quiet
From Benchmark Series 24-in Top Control Built-in Dishwasher ( Stainless steel ) With Third Rack, PowerControl and CrystalDry , 39-Decibel Verified Purchaser
Hi, thanks for the review. We're sorry to hear this has been your experience. Please know that your feedback is very important to us and will be share...