Ratings may include incentivized customer reviews.
What Customers Are Saying
The product produces fluffy and delicious waffles when functioning properly. Customers appreciate features like the flip function, non-stick surface, and indicator light. However, many report quality and durability issues, with the handle or other plastic parts breaking after limited use. There are also concerns about poor customer service, with some customers stating that warranty claims were not addressed.
Customer review summary generated by AI, including incentivized reviews.falls a part. should be a recall.
Would Not RecommendWhat a nice looking appliance. The bad thing is hinge fell a part. This product should have been removed from the shelves. Having a hard time finding replacement parts. DO NOT BUY.
From blackanddeckerappliances.com
the best!
Would RecommendThis waffel maker is a THE waffelmaker! Other wms does not make so crispy and fat waffels! The magic is in flip rotate, when you flip the pann the dough goes to other side and makes sure that the waffel is crispy and fat! Jami! 0
From blackanddeckerappliances.com
Broken after a few uses
Would Not RecommendThe handle on this waffle maker is very poorly made--cheap plastic parts. The handle starting breaking after only a few uses, and completely broke off after less than a dozen uses. Not fixable. Don't waste your money.
From blackanddeckerappliances.com
Not worth the $
Would Not RecommendWe bought this waffle maker and used it 3 times. The handle broke during the third use. The screw popped out of the handle. We screwed it back it but it will not stay, it keeps popping back out. Save your money and buy a waffle maker that is more durable and with better quality.
From blackanddeckerappliances.com
Poor quality
Would Not RecommendAfter using this twice, the top will no longer close, so the waffles won't cook all the way through.
From blackanddeckerappliances.com
Hinge broke after only a few uses
Would RecommendAs far as cooking goes, this waffle iron did well. Unfortunately, after a few uses the plastic at the end of the hinge, which kept the two sides firmly together without wobbling, broke.
From blackanddeckerappliances.com
great little waffle maker
Would RecommendThis makes me want to have breakfast 3 times a day. I love this waffle maker and it's ease of use and cleaning. Very sturdy and practical.
From blackanddeckerappliances.com
Trouble
Would Not RecommendI have had this item for about a year and have used it about 10 times. I took it out today and a piece fell off. When I checked it both plastic tabs that hold the 2 halves together fell apart. I am disappointed at the cheapness of construction of a crucial point in the product. Now to see if it is worth fixing or if I should just buy a new one from a different brand.
From blackanddeckerappliances.com
not worth taking out of the store
Would Not RecommendI bought this product and have used it three times. The sides that hold the hinges have broken off both sides. Do not waste your money on this item.
From blackanddeckerappliances.com
POORLY BUILT
Would Not RecommendAFTER ONLY 5 USES THE TOP SECTION BROKE OFF, THE CONNECTING PINS ARE MADE OF HARD PLASTIC AND BOTH SIDES BROKE APART. IT DID A GOOD JOB WHILE IT LASTED BUT DID NOT LAST LONG, WE HAVE NO KIDS ONLY TWO ADULTS IN THEIR 50S.
From blackanddeckerappliances.com
I bought this waffle iron a few weeks ago. the first time we used it one side hinge broke. the second time the other side hinge broke.
From blackanddeckerappliances.com
Product inferior
Would Not RecommendWe have purchased two of these waffle makes months apart at two separate stores and each time the hinge has broken the very first time we used them. We thought the first time was just an isolated incident, and were annoyed to have the second one do the same thing! Checked on Google and there are numerous reports from others about the very same thing. Product needs to be recalled and problem solved before placing them on the market again.
From blackanddeckerappliances.com
Hinge clips broken
Would Not RecommendUsed only for the third time and both snap-in plastic hinge clips broke. Now the upper half is only held together by the upper heating element wires. More to come on how B&D supports this hungry customer : (
From blackanddeckerappliances.com
Piece of junk
Would Not RecommendI've used this twice and already both hinge pins have broken. The handles also seem a bit weak although the are still in tact. It cooks a good waffle if it would only stay together.
From blackanddeckerappliances.com
Hinges and Hinge Caps break too easily
Would Not RecommendWe bought this product to start making homemade waffles, and after our first use, we were pleased. But I also noticed (AFTER ONE USE) that both hinge caps had fallen out as they were sitting next to the appliance on the shelf. Then after the second use, the top piece was completely disconnected from the bottom unit. Hinges had either broken or also fallen out. Now it's not like this is an appliance that gets banged around. It got used, wiped/cleaned, and put back on the shelf. If you go to the ...
From blackanddeckerappliances.com
Disapointed
Would Not RecommendI have only had this producted for 3 months and the hinges that hold the top and bottom together has already broken.
From blackanddeckerappliances.com
Hinge Problem
Would Not RecommendThe unit makes great waffles. However, one of the plastic hinges broke after just a couple of uses. I continued to use the product, being careful to gently open/close the lid, lining it up straight. Now the other half of the hinge has fallen out - appears to be a plastic plug. I am very disappointed. I really like the size of the waffle maker and the ease of cleanup. The plastic hinge is a weak point and I hope to get it repaired/replaced under warranty.
From blackanddeckerappliances.com
This waffle makes great waffles...once!
Would Not RecommendI bought this to make my kids some waffles. It worked great the first time, but when I went to clean it up, the hinge pins melted/broke out of the hinge. It still works, but the wires are holding the top on...not a great design. If you want a GOOD waffle maker...pass this one up!
From blackanddeckerappliances.com
Hinge Broke 2nd Time Used
Would Not RecommendI was given this this waffle Iron as a Christmas Gift. We used it right away and the second time I got it out to use it the Cap that held the hinge together was broke. This was a plastic part that had broke and the clips that held it in there had broke.
From blackanddeckerappliances.com
Factory defect on hinge hardware.
Would Not RecommendDo not purchase this appliance due to defective hinge hardware. More than 3 people have had issues with these parts. They break under normal use and could possibly cause injury. These parts should be recalled immediately! These parts are no where near the quality expected and normallly found in Black & Decker products. If you have one these return it to the store you bought it from.
From blackanddeckerappliances.com
