Ratings may include incentivized customer reviews.
What Customers Are Saying
The product produces fluffy and delicious waffles when functioning properly. Customers appreciate features like the flip function, non-stick surface, and indicator light. However, many report quality and durability issues, with the handle or other plastic parts breaking after limited use. There are also concerns about poor customer service, with some customers stating that warranty claims were not addressed.
Customer review summary generated by AI, including incentivized reviews.Waffle maker
Would Not RecommendI had my waffle maker for only two months. I used it for a Mother’s Day brunch and it stopped working in the middle of making them. I am very disappointed and embarrassed.
From blackanddeckerappliances.com
The Best Waffles!
Would Recommend[This review was collected as part of a promotion.] [Employee of blackanddeckerappliances] Great Waffle Maker! Took it to my cabin and used it all weekend. I ended up leaving it up there and purchasing another one for my house. The waffles come out perfect every time!
From blackanddeckerappliances.com
bought it because of the brand
Would Not RecommendI have another waffle iron that has a temperacure gauge, this one doesn't. It will not make the waffles crispy. Would not recommend it to anyone.
From blackanddeckerappliances.com
Thank you for offering your feedback regarding your Black+Decker WMB500. I’m sorry to hear about your disappointment with your waffle maker’s results...
Stopped Working
Would Not RecommendWe have had this waffle maker for about 3 years and it has stopped working. I was using itone morning andnit stopped mid waffle. So frustrsting.
From blackanddeckerappliances.com
Thank you for offering your feedback regarding your Black+Decker WMB500. I’m sorry to hear about the trouble you’ve experienced with your waffle make...
Not able to use - no recipe!
Would Not RecommendThis was a gift. However, there is no recipe in the booklet for plain waffles. I hesitate to use a recipe from one of my cookbooks. Believe this leaves young cooks unable to use because they will only use the recipes in the booklet. I would not recommend this to a friend without telling them about the recipe issue.
From blackanddecker.com
Don’t bother
Would Not RecommendI purchased the Belgian Flip Waffle Maker and used it for the first time this morning. I used the suggested cinnamon waffle recipe that you provide on the box. Why do you suggest that recipe? There is so much grease embedded in the grids that it seems impossible to clean. I’ve been trying for two hours to clean it. Maybe it’s a good waffle maker, but I’ll never know. Now I have to buy a new one - thanks.
From blackanddeckerappliances.com
Thank you for offering your feedback regarding your Black+Decker WMB500. I’m sorry to hear that you’ve been frustrated with cleaning your waffle make...
Don't waste your money
Would Not RecommendWaffles stick and break apart. Crisp on the outside, still raw in the middle after six minutes.
From blackanddeckerappliances.com
Thank you for offering your feedback regarding your Black+Decker WMB500. I’m sorry to hear that your waffles are not completely baking through. The sa...
Very disappointed
Would Not RecommendOnly used a hand full of times and now it won't heat up. Loved it before but now it's useless.
From blackanddeckerappliances.com
Thank you for offering your feedback regarding your Black+Decker WMB500. I’m glad that your waffle maker was working well initially, but I’m sorry to...
Makes Perfect Waffles
This was a gift last year and we love it. It makes the best waffles and the grandkids love them. The only problem is the hinges don't last. The first one broke about 3 months ago. We took extra care in using, cleaning and storing. This morning the other hinge broke. B&D knowing this product is going to get used a lot , I think you would make a non-corrosive metal hinge that would last. All of my small appliances are Black & Decker.
From blackanddeckerappliances.com
Thank you for offering your feedback regarding your Black+Decker WMB500. I’m thrilled to hear that you love your waffle maker, but I’m sorry to learn...
Great value, great waffles!
Would RecommendI have had this waffle iron for years. I have experimented with various recipes (from whole wheat, to the 'waffle of insane greatness'), they all come out perfect when you wait until the steaming ends. I am actually on my second iron, the first is still working but the hinge pins are broken which was frustrating. Rating would be excellent, except for these pins. I have read that replacement pins are available, and I would love to get replacement pins so I can give the one iron I have stored ...
From blackanddeckerappliances.com
Thank you for offering your feedback regarding your Black+Decker WMB500. I’m thrilled to hear that your waffle maker has been serving you so well, bu...
Love it!!
Works very well nonstick hasn’t been an issue and we have had it roughly 9 years or so. Only issue is the hinge pin things have broken. Would love to get those replaced please!
From blackanddeckerappliances.com
Thank you for offering your feedback regarding your Black+Decker WMB500. I’m thrilled to hear that your waffle maker has been serving you well for al...
Sticks every time
Would Not RecommendEven after coating the "non-stick" plates with cooking oil, my waffles stick and get ruined. I want a refund.
From blackanddeckerappliances.com
Thank you for offering your feedback regarding your Black+Decker WMB500. I’m sorry to see that food has been sticking to your waffle plates. The sat...
Many years of service
Would RecommendStill going strong after 10+ years. I use Aunt Jemima mix and always spray the surface with Crisco oil spray. Pre-heat griddle until light goes out. Fill area to 3/4 & close lid. Watch for a reduction in steam coming from the sides (usually as the light comes.back on) and your waffles are ready to eat.
From blackanddeckerappliances.com
Broken Hinge pins
Would Not RecommendWe are overall happy with the functionality of this waffle maker but...you can probably guess what our problem is. Both hinge pins have broken and I am concerned about the safety of the product with the pins broken. Any way we can get 2 new pins. I can not seem to find them at a price that is lower than a new one.
From blackanddeckerappliances.com
Thank you for offering your feedback regarding your Black+Decker WMB500. I’m glad that your waffle maker has served you well, but I’m sorry to hear t...
Awesome!!!
Would RecommendI've had my black & decker waffle maker for almost 21 years & it still works great!!! The only problem I've ever had with sticking is if I removed the waffles too soon. I don't add oil or anything else & my waffles come out perfectly. I'll definitely be buying another one when this one finally gives out.
From blackanddeckerappliances.com
Unreliable waffles
Would Not RecommendWe have had this barely 2 years and it has slowly been getting worse; I won't be using it again. The waffles were good only every 3rd one or so, the light to flip it came on sometimes and sometimes not, and now the hinge has failed so that it's nearly impossible to close it. Every time I used it I remembered why I hadn't used it in so long. Bummer.
From blackanddeckerappliances.com
Thank you for offering your feedback regarding your Black+Decker WMB500. I’m sorry to hear about the frustrations you’ve experienced with your waffle...
Awesome appliance!
Would RecommendFollowed the instructions on line and made family fabulous waffles! Thank you B&D!
From blackanddeckerappliances.com
Hinges don't last
Would Not RecommendMakes a decent waffle, but the hinges broke after only 2 uses.... Seems many others have had this problem.
From blackanddeckerappliances.com
Thank you for offering your feedback regarding your Black+Decker WMB500. I’m sorry to hear your hinge has broken. The satisfaction of our customers ...
Hinge caps broken.
Would Not RecommendHinge caps fall off/break. This is a real safety issue. I
From blackanddeckerappliances.com
Hinge caps broken
Would Not RecommendWaffle maker works great, except both hinge caps have broken, so the hinge comes apart.
From blackanddeckerappliances.com
Thank you for offering your feedback regarding your Black+Decker WMB500. I’m glad your waffle maker has been performing well, but I’m sorry to hear t...

Thank you for offering your feedback regarding your Black+Decker WMB500. I'm sorry to hear about the trouble you experienced with your waffle maker, ...