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Round Flippable Belgian Waffle Maker

Ratings & Reviews for BLACK+DECKER Round Flippable Belgian Waffle Maker

2.2
159
Review
 2.2 out of 5
159 Reviews


26% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The product produces fluffy and delicious waffles when functioning properly. Customers appreciate features like the flip function, non-stick surface, and indicator light. However, many report quality and durability issues, with the handle or other plastic parts breaking after limited use. There are also concerns about poor customer service, with some customers stating that warranty claims were not addressed.

Customer review summary generated by AI, including incentivized reviews.
159 Customer Reviews

Terrible. Don't Waste Your Money

Would Not Recommend

Bought the waffle maker and conditioned as it said. The bottom ALWAYS sticks. Ive tried 6 times and I re-conditioned twice. Don't waste your money unless you consider non-stick as everything sticks. The top did not have the same issues

January 16, 2017

From blackanddeckerappliances.com

Response from Customer Service

Thank you for offering your feedback regarding your Black+Decker WMB500. I’m sorry to see that your batter has been sticking to your waffle plates. ...

Customer ServiceJanuary 17, 2017

Wish it was better

Would Not Recommend

I asked for a new waffle maker for Christmas. My old one was about 20 years old. I figured it was time. Gave it away. So, this morning I used it for the 1st time. It doesnt cook evenly, closer to the back cooks faster, and the top never got hot enough. And the last one stuck to the bottom, crispy, yet raw in the middle. So dissappointing.

January 15, 2017

From blackanddeckerappliances.com

Response from Customer Service

Thank you for offering your feedback regarding your Black+Decker WMB500. I’m sorry to hear about your disappointment with your waffle maker’s design ...

Customer ServiceJanuary 17, 2017

hinge retainer clips

Would Not Recommend

[This review was collected as part of a promotion.] I have replaced the plastic clips on the hinge too many times due to poor construction. Why is there a better retainer for this item.

January 4, 2017

From blackanddeckerappliances.com

Response from Customer Service

Thank you for offering your feedback regarding your Black+Decker WMB500. I’m sorry to hear your waffle maker’s hinge has broken. The satisfaction of...

Customer ServiceJanuary 11, 2017

WORKED ONE DAY! NON-STICK COATING OFF

Would Not Recommend

Got this for Christmas and used it once (worked okay.. Wasn't the greatest) Tried to use it again 7 days later and all of the non stick coating started coming off onto the waffles. What a waste! Better get a refund!

January 1, 2017

From blackanddeckerappliances.com

Response from Customer Service

Thank you for offering your feedback regarding your Black+Decker WMB500. I’m sorry to see that the non-stick coating is peeling. The satisfaction of...

Customer ServiceJanuary 4, 2017

Love these waffles but the nonstick is coming off

Would Not Recommend

My family lives the size and thickness of these waffles. This is our second waffle maker like this one. We have only had it maybe 6 months and now the black from the nonstick surface is coming off on my waffles. I have to throw this machine away now!

November 20, 2016

From blackanddeckerappliances.com

Response from Customer Service

Thank you for offering your feedback regarding your Black+Decker WMB500. I’m sorry to hear your non-stick coating has been peeling. The satisfaction...

Customer ServiceNovember 22, 2016

Great waffles..BUT!!

Would Recommend

I bought this waffle maker a few weeks ago, but just used it today. It does cook the waffles too long if you follow the ready light, it practically burnt them, and the waffles were always in the top of the waffle maker, not the bottom, but they didnt stick. so i decreased the time to about 2.5 mins and it was a little better and the waffles stayed in the bottom part. After about 6 to 7 uses, the hinge on the right side broke, i noticed how flimsy it seemed to be, so i was really careful, and ver...

November 12, 2016

From blackanddeckerappliances.com

Response from Customer Service

Thank you for offering your feedback regarding your Black+Decker WMB500. I’m delighted to learn that you’ve been happy with the results, but I’m sorr...

Customer ServiceNovember 14, 2016

Worked for about 1 month

Would Not Recommend

Worked well for the first few morning I used it (usually on weekends). Then more and more often the batter would stick to the plates. It's totally useless now!!

October 16, 2016

From blackanddeckerappliances.com

Response from Customer Service

Thank you for offering your feedback regarding your Black+Decker WMB500. I’m sorry to hear food has been sticking to your waffle plates. The satisfa...

Customer ServiceOctober 18, 2016

Good and bad

Would Recommend

We have 2 WMB500 Belgian Waffle Makers. The first one we bought, after a few uses the plastic hinge pivots broke and the waffle maker just doesn't make waffles that easily now. We bought another WMB500, I can make 2-3 waffles then the waffles stick and tear apart when we try to open the top. I have used non-stick spray to finish making the waffles needed. If I could get new hinge pivots the first waffle maker would be good (it did not stick and tear the waffles).

October 13, 2016

From blackanddeckerappliances.com

Response from Customer Service

Thank you for offering your feedback regarding your Black+Decker WMB500. I’m sorry to hear that your waffle maker’s hinge has broken. The satisfacti...

Customer ServiceOctober 18, 2016

POOR QUALITY!!!

Would Not Recommend

I bought this about 2 hours ago got home and was super excited to use it, put the batter in and when it was finished I opened it and the waffle was stuck to the plates. You need a crowbar to get the batter off... non-stick my ... It took an 3 hours to clean, a complete nightmare, next time get the more expensive version.

October 9, 2016

From blackanddeckerappliances.com

Response from Customer Service

Thank you for offering your feedback regarding your Black+Decker WMB500. I’m sorry to hear your food is sticking to the waffle plates. The satisfac...

Customer ServiceOctober 12, 2016

Raw waffles

Would Not Recommend

I buy alot of black and decker but this is a big dissappointment.Only had approx.less than 1 year and after fourth use does not heat.

September 5, 2016

From blackanddeckerappliances.com

Response from Customer Service

Thank you for sharing your feedback regarding your Black+Decker WMB500. I’m sorry to hear your waffle maker has stopped heating. The satisfaction of...

Customer ServiceSeptember 7, 2016

Does not make waffles crisp

Would Not Recommend

I bought one years ago. Loved it. Iy unfortunately broke (hinges). I repurchased it 2 weeks ago and there is no comparison. It is not heating up well. The waffles get dark but are like a pancake and breaks. I'm really disappointed.

August 30, 2016

From blackanddeckerappliances.com

Response from Customer Service

Thank you for offering your feedback regarding your Black+Decker WMB500. I’m sorry to hear you’ve been disappointed with your waffle maker’s results....

Customer ServiceSeptember 1, 2016

Yummy waffles

Would Recommend

I have had my Black and Decker Belgian Waffle Maker for almost 7 years. It has served it's purpose well. my only complaint is that it doesn't have a reservoir for overflow. Because I like LOTS of batter. Also...After years of opening and closing... The little plastic pins or knobs in the hinge are worn out/cracked. This makes the top lid wiggle a bit too much. I will probably buy another one unless I could buy those parts to fix it. The griddles are well seasoned and the waffle maker is always a...

August 5, 2016

From blackanddeckerappliances.com

Response from Customer Service

Thank you for offering your feedback regarding your Black+Decker WMB500. I’m happy that your waffle maker has served you so well for so long, but I’m...

Customer ServiceAugust 9, 2016

Very disappointed

Would Not Recommend

Glad to see im not the only one with issues. Tried making waffles for me and my 2 sons and the waffle stuck bad to wear im scrappi g it off. We were all very disappointed with the Black & Decker waffle maker. Never again will i get one

July 19, 2016

From blackanddeckerappliances.com

Response from Customer Service

Thank you for offering your feedback regarding your Black+Decker WMB500. I’m sorry to hear about the waffles sticking to the plates. The satisfactio...

Customer ServiceJuly 21, 2016

Not working less than a year.

Would Not Recommend

I bought it less than a year now it's not heating up.I can not use it anymore.

February 29, 2016

From blackanddeckerappliances.com

Response from Customer Service

Thank you for sharing your feedback regarding your Black+Decker WMB500. We’re sorry to hear that your waffle maker has stopped working. The satisfac...

Customer ServiceFebruary 29, 2016

Not Useable

Would Not Recommend

Got this waffle maker for Christmas and went to use it for the first time this morning (Valentines Day). The elements under the cooking plates would not heat up past a "mild warm to the touch", even after leaving it plugged in before cooking for 30 minutes . The warming light would never stay on, as per the instruction booklet. Ruined morning brunch with the family.

February 14, 2016

From blackanddeckerappliances.com

Response from Customer Service

Thank you for sharing your feedback regarding your Black+Decker WMB500. We’re sorry to hear that your waffle maker is not heating properly. The sati...

Customer ServiceFebruary 15, 2016

Would not recommend at all.

I have used it 3 times with the same result. Top doughie, bottom over cooked and it sticks even after spraying with vegetable spray. See pic. Very unsatisfied. Throwing this way and finding a different brand. I wish I had my mothers old one 1960 I should have changed the plug.

February 14, 2016

From blackanddeckerappliances.com

Response from Customer Service

Thank you for sharing your feedback regarding your Black+Decker WMB500. We’re sorry to hear that you’ve been disappointed with the results your waffl...

Customer ServiceFebruary 15, 2016

Thought it was great until...

Would Not Recommend

This morning made my one waffle and noticed what I thought was a bit of dough on the plates. I proceeded to wipe it gently with a paper towel when I saw it was getting worse and realized the black non-stick finish was coming off. Now I must worry that I ingested some of the black. This is after maybe 2 years of intermittent use and only one waffle per use.

January 21, 2016

From blackanddeckerappliances.com

Response from Customer Service

Thank you for sharing your feedback regarding your Black+Decker WMB500. We are sorry to hear that non-stick coating is peeling. The satisfaction of...

Customer ServiceJanuary 21, 2016

I've had this waffle maker for 15 yrs

Would Recommend

I use this thing about 2 times a month never had a problem till now , just need new plastic hinges .

January 18, 2016

From blackanddeckerappliances.com

Very Poor Waffle Maker

I bought this waffle maker and the hinges broke on the first attempt to make waffles. I wrote Black and Decker and they sent me replacement plastic hinges which broke upon first use. I fashions my own hinges from 1/2 inch dowel rods which worked well then I find that it doesn't cook evenly, that is, one half cooked while the other half barely cooked and even after five minutes of cooking still not done. This is a terrible product and I wish I never purchased it.

June 28, 2015

From blackanddeckerappliances.com

doesnt hold up

Would Not Recommend

I bought this waffle iron the first time I used it one side hinge melted and broke. the second time the other side hinge broke. I returned to kohls and they gave me a new one and the same thing happend to the second one. Do not waste your money

May 28, 2015

From blackanddeckerappliances.com