Ratings & Reviews for BISSELL Smartclean Auto Charging Robotic Vacuum

I would carefully consider this product

I like how it can clean at a set time every day. I can even reschedule it if there are guests coming over. I like that the random mode has the longest time (90 minutes) & all modes. I will most likely use the remote just to change the modes since the button on it doesn't work. I don't like how it keeps on reversing down the stairs (fell at least 2 times at the same spot) without an invisible wall. I'm not sure if the invisible wall will stop it when it's reversed. I need to buy another invisible...

No

I have this Robot Vacuum now since about 1 year and 1/2. The Battery is not working long anymore. After less then 30 minutes, it returns to the charging station due to low battery and the work isn't done. Very disappointed that it really wasn't long term.

[This review was collected as part of a promotion.]

Battry

[This review was collected as part of a promotion.] Hard to put together. Can't getr battery storage open.. wait for someone else to try it

Great for daily cleaning

Keeps floors clean between monthly cleaning with heavy upright sweeper that is difficult for me to use

Great for first few months then battery wouldn't charge

Vacuum cleaned great while it worked. Within a couple of months the battery stopped charging. Called and got a refurbished vacuum that worked great for about a month and then the battery stopped charging.

I loved this vacuum, but now the battery won't hold a charge

This vacuum definitely has it's pros and cons. Overall, I was relatively happy this vacuum simply because I hate sweeping, but it won't hold a charge anymore and it doesn't seem I can buy a replacement battery for it. I'm very disappointed in this fact. I understand things break or wear out, but something so expensive should be able to be repaired, especially with something as vital as a battery.

Do not even think about it

Error codes pop up all the time for no reason. Could not use on dark floors because it would shutdown with Error Code.

Great for first few months - now it will not hold a charge

After a few months the battery would not hold charge. We went online and bought a new battery. It worked great for a few weeks and then it would not hold charge. We now get less than 10 minutes of cleaning. Very disappointing

Save your money and buy a Roomba

This unit is worthless. If I could return it I would. The unit gets confused and shuts down for no reason. Half the time it doesn't return to the charging base. I've seen it roll right over debris and not suck it up. If you program the pattern you want it to use it will do the pattern for three or four sequences and then it does a random pattern. I am very shocked that Bissell put their name on this product. It makes me wonder if I should reconsider the Bissell carpet cleaner we are looking to p...

Do Your Review Homework

I was originally given a Bissell 2142 Robiotic Vacuum for my birthday in Dec. 2017. We attempted to program it using the instruction booklet. After several unsuccessful attempts including a phone call to Bissell we were told to return the unit on 2/2/2018 and it would be replaced. On 3/16/2018 we received a replacement (a new Bissell #1974 Vacuum, an upgrade). To make a long story short, Have had 4 different docking stations and 3 different robo vacuums before we finally got one that could be pr...

No more aching back!

I read a lot of reviews in regards to the robot vacuum before I purchased it. I have always wanted a robotic vacuum but had never purchased one because they were soooo expensive. However, I am employed by the State and they offered this through an employee purchasing site at an excellent price. So, I bought it. I knew with Bissell's excellent customer service, if there was an issue, I could return it. I really don't understand the individuals who said it had no suction. I cannot believe the stuf...

Next house I'll have two

It runs every morning. I am amazed at the dust and dirt it picks up. I don't know why I never bought this years ago.

I would NEVER buy this product again, and I do not recommend

Piece of Junk -- Bissell Robots are junk! It will work for about 1-2 weeks, then it stops charging (E6 error). Cannot get the error to clear. Walked through troubleshooting with technical support. They have me ship the unit back and I get a new unit. This has happend 4 times! I want a machine that works.

Family Friendly!

We had just moved into a new house and it has an open floor plan with carpeting, tile and wood flooring, so a lot to vacuum, I think it does a great job, I had initially had to block off rooms with a Landry basket etc as it only comes with 1 sensory (keeps the robot in 1 room our out of a room with kids socks all over or what not)

Love Bissell and their customer service !

I originally bought a Bissell robot cleaning vacuum back in November last year. I was so excited when I got it because I hate having to vacuum all the time as I have two large dogs. I'm also a shift worker (nurse) and work long hours days and nights so finding the time to clean is a real pain! So happy when I got this vacuum because it does all the work for you. Unfortunately my machine stopped working and the suction no longer worked. Since I didn't have the vacuum long I contacted customer ser...

DON'T BUY

We loved having a robot vacuum. We thought Bissell would be a great brand since they have a lot of great vacuums. We were wrong. We got this robot vacuum Black Friday of 2016 and have already had it replaced twice, and had to order a couple replacement parts since. We aren't hard on it; we have carpet and vinyl. We had it scheduled to go every day at the same time while we were gone away at work, but we would find it stuck on things it shouldn't get stuck on. The debris bin is small. The roller ...

Great First Robotic Vacuum

I have owned this machine for several years. I have a 3500sf home, all on one floor, no pets or children. Floors are tile and low commercial carpeting. I use it about every other week every day in different rooms (bed, bath and laundry; bed, office and bath; living dining; kitchen and den; 2 bedrooms and bath; and lastly a large family room). Usually runs for 60-90 minutes. Clean it after every use. First I changed out the bristle bar for the bare floor bar because it was tedious cleaning the br...

I do not recommend this item

I have had this item since before Christmas. It worked great on a schedule for a couple months then all of a sudden, it doesn't run automatically!!! Which is inconvenient as we have 3 dogs and we both work full time. We have tried everything and it still doesn't run. I even try to start it manually and it won't even start then, it just goes to the selections.... which is not what I want!!! Every time I try to call customer service when it is convenient for me, they are closed. I would rather buy...