Ratings & Reviews for BISSELL CrossWave Pet Pro Multi Surface Wet Dry Vac 25-ft Steam mop

Worst investment

I never write reviews. I wanted to make one decent investment for cleaning, and I’ve been dying to buy one of these for so many years. And wow do I regret it. Whatever you do, don’t buy it. I have a small home, all finished hardwood. One dog and two cats and a 5 year old. I trialed several times thinking it was user error. One time I thought it worked okay, but the streaks it leaves behind are horrific. It does get all the hair and crumbs and what not up well with the vacuum. But I can do that w...

Would Not Recommend

Not worth the price. Super cheap and does not clean well.

Best Vacuum

Best vacuum i have ever bought.. Easy to use love the self cleaning..

Not Worth It: Loud and Doesn’t Clean Properly

The Bissell CrossWave is quite disappointing. It’s very loud during operation, which makes it unpleasant to use. More importantly, it doesn’t clean effectively—especially on tough or dirty spots. I often have to go over the same area multiple times to see any improvement. It also struggles to reach and clean corners properly. Overall, it doesn’t perform as well as expected.

problem with the motor apparently

when we used the item, the motor makes a whining noise and sounds as if it is struggling to stop properly

Love It!❤️

I've had mine for a few years and I love it! So much easier than a mop and my floors look great. I have indoor dogs and cat. After a couple of years of almost daily use, I replaced the brush. Still works like brand new. I highly recommend!

Convenient

Quick and easy the set up is easy and convenient. I have to give it a couple of minutes. Go slow over area rug but it does the job!

A very convenient appliance.

The vacuumed is lightweight and easy to manipulate, the suction is very good for its size. The water cleaning seems good , I like the compact size and ease to use.

Needs more suction power

Nice machine but it really needs an upgrade in suction power and a more effective scrub brush. This is my second machine and the small improvement of the added pet hair strainer was a improvement over the old. Same motor and same underpower is the main issue

Not the best

I’ve had this for about two years. It’s good. But, it’s very difficult to get the suction part off. I struggle and I’m fairly strong. For the person who said they did their entire 1800 square foot house with this isn’t telling the truth. I don’t do my area rugs nor do I use it in my bedroom. That leaves about 900 square feet of exposed flooring and I barely get through that before the machine makes a hideous sound and stops actually working. I will be looking for another machine.

Recommended by a friend

I had not been happy with Swiffer/bona or other floor cleaners. I used this three times because there was so much dirt left by the other products. Very happy with the Bissell system.

cats

good floor cleaner for small rooms, I wish it had more suction power to pick up the water on the floor. I like that some of the proceeds go to animal foundations.

2 stopped working in months.

My first one stopped working after only about a month. Using once a week. I gave them the benefit of the doubt, but now the 2nd has stopped working before it was a year old. The brush spins intermittently and it won’t sprays water. When it worked it was great. Unfortunately I don’t want to be buying new appliances every few months.

Another satisfied Bissell Customer!

This is exactly what I needed for my hard floors. I am older and just don’t have the energy to push a mop around and swiffers just didn’t get the job done because this floor is the most used one in the house. Love it!

Great purchase for busy people and pet owners

As a busy person and dog owner, being able to vacuum and mop at the same time is very helpful! The machine works great and I find it easy to clean after using as well. It works well on both my wood floors and large area rugs.