Ratings may include incentivized customer reviews.
What Customers Are Saying
The product appears to have mixed reviews. Some customers are satisfied with its performance on hardwood floors and for pet hair, but many others have reported issues with weak suction, water tank problems, and difficulty cleaning tough stains. The cordless convenience and lightweight design are appreciated by some, but the overall sentiment suggests the product may not meet expectations given its price point.
Customer review summary generated by AI, including incentivized reviews.So frustrated!
Would Not RecommendI'm so disappointed in this crosswave. I can't control the water coming out and it doesn't suck up like advertise. The purple pet one is loved, but this one, DONT WASTE YOUR MONEY! It's more work to use it.
From BISSELL Homecare
Cleaning it is a bit of a hassle.
Would RecommendIt cleans really well. What i liked most is it is light and has a small water tank that lasts longer then i expected. The only down side is cleaning it every time you use it. Other then that it was a great purchase. It also makes your house smell really clean.
Verified Purchaser
I love it
Would Recommendlike it . It definitely cuts my cleaning time in half. I was afraid it wouldn’t have good power with in not having a cord but it actually works better than I thought it would. Definitely need to get an another roller and cleaning formula for it I’m definitely gonna be using it a lot.
From BISSELL Homecare
The self cleaning is great
Would RecommendDoes a great job cleaning and easy to use
Verified Purchaser
Cleaning made easy
Would RecommendThis vacum I bought specifically for my kitchen to use on rugs and uncarpeted floors. This is very easy to use and make cleaning up messes easier for pet vomit that is a little more messy then a swiffer can handle.
From BISSELL Homecare
Terrible
Would Not RecommendI had high hopes for the Bissell CrossWave OmniFind, especially based on all the positive buzz. Unfortunately it didn’t live up to expectations. The suction power is weak compared to other multi-surface cleaners I’ve used, so it often leaves behind streaks and soggy spots on hard floors. The brush roll gets tangled easily with pet hair, and cleaning it takes way more time and effort than it should. The water tank and dirty water separation also feel poorly designed; you end up with splashes and ...
From BISSELL Homecare
Hi Renee, we’re sorry your CrossWave Edge left streaks on your vinyl plank floors. This usually improves with a clean brush roll and slower passes, so...
3:45
Would RecommendGreat product very easy to use
Verified Purchaser
This is a must have if you have older pets!
Would RecommendI love this product! Very easy to use. It’s self cleaning so that makes it my favorite vacuum ever.
Verified Purchaser
I bought this yesterday and I have 11 puppies and it worked great on tile, vinyl and hardwood floors.
DONT BUY!!!
Would Not RecommendHORRIBLE PRODUCT. I BOUGHT THIS LESS THAN A YEAR AGO AND ITS ALREADY BROKEN. IT JUST LEAVES DISGUSTING WATER ALL OVER THE GROUND. DO NOT BUY
From BISSELL Homecare
Thank you for the feedback Tristin, this is not what we are going for! Sounds like it may be a suction issue. Please reach out to us at support.bissel...
Do not buy this terrible machine
Would Not Recommendworse bissell product ever ill give you mine dont waste your money
From BISSELL Homecare
This is certainly not the experience we want! Please contact us at support.bissell.com so we can help!
Not what I expected
Would Not RecommendCordless is convenient but does not have the power like the corded one. I use it daily due to pets and my last Crosswave lasted 5 years no issues, I have had this one 5 months and it is already leaking water.
Verified Purchaser
Hi Izzy, thank you for sharing your feedback. We’re glad you appreciate the cordless convenience, but we’re sorry to hear about the reduced power and...
Great vacuum!
Would RecommendGreat little item! I didn't realize it was cordless until it was time to unpack it. Cleans carpet and hardwood, so it saves me from having 2 cleaners around:)
Buy a Mop!
Would Not RecommendSure glad I spent as much as I did for something that constantly leaks, puddles up water on my nice hardwood floor. Leaves a constant streak on the left side bo matter what I do. Hoping Lowes will let me return has done this since we purchased....finally have had enough.
Hi, we're sorry to hear your CrossWave OmniFind is leaking and leaving streaks—that’s definitely not the experience we want for your hardwood flo...
Loved It!
Would RecommendEasy to use. Cleans great! Lightweight and I had plenty of time to do my floors.
From BISSELL Homecare
Hi Jaye, we’re sorry to hear how frustrating this has been, especially since you’ve had a great experience with another CrossWave. Water flow and suct...