Ratings may include incentivized customer reviews.
What Customers Are Saying
The product appears to have mixed reviews, with some customers satisfied with its performance, value, and functionality, especially for light-duty use, while others have experienced significant quality and reliability issues. Positive aspects include good off-road capability, decent fuel economy, and value compared to more expensive models. However, common complaints include problems with the fuel gauge, electrical components, shifting, and overall build quality, requiring repairs or modifications. The biggest concern is the lack of reliable service and support from the manufacturer, leading to frustration for those who experienced issues.
Customer review summary generated by AI, including incentivized reviews.Nearest authorized repair facility
Would Not RecommendReflector on left front bumper is missing upon delivery to me. UTV does not always stay running at idle…..it dies out and shuts off…..sometimes. Hard to start as defined in the manual if it has not run for more than two days. I love the way it works when it doesn’t conk out on me. Great tool to help with my chores around the yard!!!
Great little machine
Would RecommendThe unit I bought had a couple items missing on the showroom floor but lowes reduced the price by $800. I ordered the parts for less than $50. Pretty good tradeoff i'd say. Runs great, everything works perfect. Rubber door hinges are short lived but inexpensive. I took the u shaped security bars off day one as they made the entry and exit cumbersome. The only complaint I have is the fact you have to stop to shift from low to high.
satisfied, mostly
After about a month, the instrument LCD display started going out. Now it is unable to display how much fuel is left, RPM, hours, speed, etc. Tried emailing but no response. Other than that, it has been a good machine so far though just a bit underpowered.
Prescott Lowes is selling 2022 UTVs as 2023 model
Would Not RecommendI thought that I was buying a 2023 UTV but found out it was a 2022 after trhe purchase. They misrepresented the year and charged me 2023 price.
Hi Lynn. Existing inventory of Axis 500s are Model Year 2022. A 2023 model does not exist. If you'd like to discuss further, please contact our C...
Junk
Would Not RecommendNearest service is 100 miles away! What a joke! Warranty is useless.
We're sorry to hear you're dissatisfied with your purchase. We also offer mobile techs who can come to you. You'll want to submit your re...
Overall a great side by side.
Very hard to shift to reverse! Not a fan of the side rails on seats!
Less Power
Would Not RecommendThe power is lacking on this vehicle. there was no one at lowes that knew anything about these. no type of orientation. It;s a buy it and figure it all out on your own, type of deal. They get really lost on paperwork, the internet said it would take them 3 hours to get it ready for pickup. they had noting ready for picking up.
Hey Jose. We're disappointed that you aren't satisfied with the customer service you received. The Axis 500 has 471CC engine for light work a...
Nothing Fancy But Does The Job
Would RecommendDoes what it's supposed to do.
Runs good
Good product
Don't buy from a box store, buy from a dealer.
Would Not Recommendreturned it. was broken.
Great UTV
Would RecommendVersatility
Great for small farms, does what I need it for…
Had to go from the Front bumper too the Back bumper, from the Top too the Bottom and Connect items not plugged in, bolts missing etc….
At least price was good.
Would RecommendIt was very dirty and Lowes would not clean it before pickup. Missing right front hub cap. Was told that it was a brand new vehicle but had 7 miles on the meter and the title showed 2021 manufacture. Drivers door was installed incorrectly. Screws missing. Minor pieces missing. Price was the only thing that made the purchase good. Also shift linkage was out of adjustment. Lowes personell offered no instruction or explanation of anything.
This unit may have been sitting at the store location, exposed to the elements, rendering it dirty. All units that leave the plant go through a rigo...
Disappointed
Would Not RecommendI was very excited to buy a brand new AXIS in November in 2022, didnt get to use it much over winter, i was driving to the mail box the other day and it died mid drive. The mechanic is now telling me that a few of the parts are miss firing and it will be expensive to fix. Very disappointed, I wanted to buy something new to avoid issues like this
Hi! Did you register your unit for warranty? Contact us directly with your name, contact information and VIN. Our Customer Care Team is open M-F 8:30...
UTV well done
Would RecommendGood UTV for the price. Does the light work needed around the land that I have.
Thank you for the review! We're so happy that you've enjoyed your purchase.
Great deal
Would RecommendNot crazy about door design hit my knee several times.
Hey Chuck, did you reach out to us at axis@hisunmotors.com? You can also contact customer service M-F 8:30 to 5:30 CDT by phone at (844) 464-478...