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500 4X4 Utv Red

Ratings & Reviews for Axis 500 4X4 Utv Red

3.7
419
Review
 3.7 out of 5
419 Reviews


66% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The product appears to have mixed reviews, with some customers satisfied with its performance, value, and functionality, especially for light-duty use, while others have experienced significant quality and reliability issues. Positive aspects include good off-road capability, decent fuel economy, and value compared to more expensive models. However, common complaints include problems with the fuel gauge, electrical components, shifting, and overall build quality, requiring repairs or modifications. The biggest concern is the lack of reliable service and support from the manufacturer, leading to frustration for those who experienced issues.

Customer review summary generated by AI, including incentivized reviews.
419 Customer Reviews

customer service w/great however the UTV was cheap

Would Not Recommend

it was very loud

July 26, 2023
From 500 4X4 Utv Camo Verified Purchaser
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Epic Fail

Would Not Recommend

Fuel gauge didn't work off the lot. Within a few months of owning it, it would not shift in/out of gears without difficulty and finally, 1.5 years after we bought it the winch has quit working and none of the forward gears will engage.

July 24, 2023
From 500 4X4 Utv Camo
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Response from Brand Representative

Hi! Have you checked into having warranty work done? Hisun partners with local service centers and offers mobile techs to service your unit. You can ...

Brand RepresentativeJuly 25, 2023

HISUN

Perfect for this 70 year old!

Would Not Recommend

I’m 70 years old and this is just what I needed to get around my sons land. I live in a small house on my son’s property and needed something to get around on. A golf cart wouldn’t pull these hills so it had to be something else. The 4 wheel drive will get me around in the snow too. Getting it into gear wasn’t easy at first but that has smoothed out. I had to have my son remove the the bars on the seat because they made getting in and out very difficult. I’m thinking about having him remove the ...

July 22, 2023
From 500 4X4 Utv Camo Verified Purchaser
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Response from Brand Representative

We're so happy to hear the Axis 500 has been doing exactly what you need it to do! If you run into any issues, we offer mobile technicians or loc...

Brand RepresentativeJuly 24, 2023

HISUN

Brand New and Already Issues

Would Not Recommend

Bought the Axis 500 from Lowe's in Hagerstown this past Tuesday and already issues with the transmission not going into Reverse from hard to get into Reverse to not being able to get it into Reverse this morning. So now I must locate a facility that does warranty work and take it to them Also to be able to check the engine oil level you need to remove both seats and then remove the center console then try to unscrew the dipstick from a hard to reach position.....totally a poor design. Nuts and...

July 21, 2023
From 500 4X4 Utv Camo
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Response from Brand Representative

Hey John. Please reach out to our customer service department by email at axis@hisunmotors.com with your name, contact information, and VIN. We w...

Brand RepresentativeJuly 24, 2023

HISUN

Good

Would Recommend

We brought it in for a oil change and they found medal shavings in the oil change and the oil smelt like gas they said but it seems to be running ok

July 17, 2023
From 500 4X4 Utv Camo Verified Purchaser
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Jynk

Would Not Recommend

Purchased new 11 days ago. Can't easily get customer service. After not even 8 miles on it the wheel is about to fall off. Day 2 of trying to get ahold of customer service. I do not recommend at all.

July 14, 2023
From 500 4X4 Utv Camo
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Response from Brand Representative

Hi Chris, I've forwarded your review directly to Hisun. If you could please email us at axis@hisunmotors.com with your contact information an...

Brand RepresentativeJuly 17, 2023

HISUN

Wish I never bought

Would Not Recommend

We will never by from the company again or shop Lowes this was and still is a nightmare.

July 13, 2023
From 500 4X4 Utv Camo
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Response from Brand Representative

We want to apologize for your experience. If there's something we can do to help, please do not hesitate to call us M-F 8:30 to 5:30 CDT by phone...

Brand RepresentativeJuly 17, 2023

HISUN

500 4x4 camouflage

Would Not Recommend

This thing has many problems but I can work around most the gear jumps out in low the gas gauge doesn’t work no one knows who works on these or does any warranty work on it

July 11, 2023
From 500 4X4 Utv Camo Verified Purchaser
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Response from Brand Representative

Hello. Hisun partners with multiple companies to service our Axis units. In order to find a location near you, please follow this link: https://www.a...

Brand RepresentativeJuly 11, 2023

HISUN

Axis 500

Would Recommend

Bought in April this year {2023} could not believe the price on this unit compared to Polaris or Can Am. Their financing is a great value too! I have put around 60 miles on it getting the winter supply of wood out of the woods, the dump box is great! I have used a half a tank of fuel in it so far, the ride is very good even in the rocky woods. Have had no issues with it starting, running, or shifting. two-year warranty too. To me it is the complete package for the dollar. Everything works as it ...

July 10, 2023
From 500 4X4 Utv Camo
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Response from Brand Representative

Hey Stan. Thanks for taking the time to leave a review! It always makes us happy to see customers satisfied with their purchase. If you have any issu...

Brand RepresentativeJuly 11, 2023

HISUN

Great for the price

Would Recommend

Love that it comes with all the accessories. The 1 big issue for me is getting it serviced. I have to take it over an hr away to get serviced in order to keep warranty. That's a half day or better just to get oil change, etc... That's a huge drawback. Would love to see a service provider closer to the Evansville, IN 47711 area.

July 10, 2023
From 500 4X4 Utv Camo
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Response from Brand Representative

Hey John. Don't forget we also offer mobile techs. You can request a tech through this link: https://hisun.formstack.com/forms/mobile_tech. If yo...

Brand RepresentativeJuly 11, 2023

HISUN

Would Not Recommend

Bought the Axis 500 and had it around 10 months and had to put it in the shop for clutch bearing replacement. Needless to say there limited warranty does not cover clutch parts so we had to pay out of pocket for the repair and it was $541.00. I wouldn't recommend this junk to anyone.

July 8, 2023
From 500 4X4 Utv Camo
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Only 18 miles

Would Not Recommend

Won't stay running..dies... Bought it in Florida and brought it down to our place at the lake in kentucky...and it dies all the time. Do we need to adjust the carburetor? Can we take it back to lowes in kentucky?

June 30, 2023
From 500 4X4 Utv Camo
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Response from Brand Representative

Hi Debi. Do you know if you registered your unit for warranty? If so, the warranty covers repairs that
are needed within the warranty period (2...

Brand RepresentativeJuly 5, 2023

HISUN

NO TITLE FOR VEHICLE

Would Recommend

The vehicle runs well and I am happy with it. I purchased this vehicle and thought that the title was in the paperwork I received, but it was not. I have been trying to get the title every since that time, but so far I haven't received it. I love Lowe's and have purchased a lot of things from them without any problem, but I would love for this problem to be solved ASAP. I live in Indiana and they require that it be registered, and I can't do that without a title.

June 28, 2023
From 500 4X4 Utv Camo Verified Purchaser
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Response from Brand Representative

Hi Joe. I want to apologize for the late reply to your review. In case you haven't gotten your title yet, when you purchased your UTV, you should...

Brand RepresentativeJuly 5, 2023

HISUN

Great price and features but poor performance.

Would Not Recommend

I really wanted to like this UTV because of the great price and standard features such as a roof, windshield, winch and side mirrors. However, when I got it home it just didn’t have the power I needed. It struggled going up small hills was not easy to turn. I don’t know if I just got a bad unit or if they are all this way. I ended up returning the unit to Lowe’s.

June 28, 2023
From 500 4X4 Utv Camo Verified Purchaser
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