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Counter-Depth 19.4-cu ft 4 -Door 36-in Wide French Door Refrigerator with Ice Maker ( Fingerprint-Resistant Stainless Finish ) ENERGY STAR Certified

Ratings & Reviews for Whirlpool Counter-Depth 19.4-cu ft 4 -Door 36-in Wide French Door Refrigerator with Ice Maker ( Fingerprint-Resistant Stainless Finish ) ENERGY STAR Certified

4.3
2551
Review
 4.3 out of 5
2551 Reviews


83% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The Whirlpool refrigerator is generally well-received for its sleek design, spacious interior, and convenient features like the separate freezer compartments and easy-to-access shelving. Customers appreciate the ice maker and freezer performance. However, some have experienced issues with cooling ability, door seals, and shelf adjustability. There have also been reports of ice maker malfunctions and premature LED lighting failure. Overall, the refrigerator provides good value with proper maintenance, though a few design and quality control issues have been noted.

Customer review summary generated by AI, including incentivized reviews.
2551 Customer Reviews

Great Size

[This review was collected as part of a promotion.] We are very happy with the fridge. It had a few blemishes but whirlpool sent a service man right out and ordered some new doors. Absolutely love it.

October 7, 2025

From whirlpool.com

Plenty of space for a family of four

Would Recommend

I like the fridge very much. But the flexible door seal on the upper right door has already torn in bottom left corner where the seal overlaps with the one from the upper left door.

October 4, 2025

From whirlpool.com

Great Features!

[This review was collected as part of a promotion.] Love the double open refrigeration and freezer! Speedy ice maker too!

October 1, 2025

From whirlpool.com

So much better than my previous (LG) fridge

Would Recommend

[This review was collected as part of a promotion.] Really loving it. I'm not thoroughly understanding the best usage of the shelving but pretty sure I'll figure out what works best for me. It would have been nice to have some idea of what the designer had thought regarding shelving use.

October 1, 2025

From whirlpool.com

[This review was collected as part of a promotion.] Haven’t really used fridge, we have not moved in. We do like the ice maker.

September 30, 2025

From whirlpool.com

Happy so far

(This review was collected as part of a promotion.) So far we like it.Ice maker is very good . Could use better lighting ..

September 28, 2025

From whirlpool.com

Freezer space is deceptive

Would Not Recommend

[This review was collected as part of a promotion.] We've had this about 3 weeks and I wish I had bought something else. The refrigerator has only two crisper drawers, which I knew when buying it, but did not realize that the shelves in the fridge were not adjustable/there is no customizing the storage. The cubbies in the doors and spacious though for condiments and juice. The freezer is an engineering nightmare. Every shelf has a vent that CANNOT BE BLOCKED AT ALL or else the temperature star...

September 26, 2025

From whirlpool.com

Response from Consumer Care

Hello, Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns w... Read More

Consumer CareSeptember 26, 2025

Light in Fridge no longer works after a few months

We purchased this fridge after having issues with a different brand of fridge, and thinking Whirlpool would be a better option. We haven't had the fridge for a year and the light has already gone out. Along with the light being out, the fridge makes a "ding" noise as if the door is open or something is wrong with the fridge. It has been a frustrating experience.

September 25, 2025

From whirlpool.com

Light stop working

Would Not Recommend

The light in the upper compartment stop working after 2 years. After a search on the Internet this seems to be a widespread issue. Very disappointed.

September 21, 2025

From whirlpool.com

Response from Consumer Care

Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to h... Read More

Consumer CareSeptember 23, 2025

Left door gets stuck open

I have had this refrigerator now for 2 years. I like 4 door design especially the freezer. Plenty of room for a small family. I can fit a bottle of opened corked wine in lower door shelf easily. The problem is the left top door requires a push to close shut. Not only that but too often it gets stuck by the lever on top that gets out of alignment somehow and needs to be adjusted before door can be fully shut. Alarm will beep for 5 minutes but then shuts off. So once it was left open accidentally...

September 21, 2025

From whirlpool.com

Disappointed and frustrated

Would Not Recommend

This has been the most disappointing refrigerator I have ever owned. The interior space is extremely limited, the shelves are too narrow, and they are not adjustable. It is not possible to fit even a standard wine bottle alongside two containers, which makes the design highly impractica Shelf height 4” deli drawer 18” x 3”x 12” Do not buy this fridge. Unless you are using it as decorations.

September 19, 2025

From whirlpool.com

Response from Consumer Care

Hello, Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns w... Read More

Consumer CareSeptember 19, 2025

Great look and function!

Would Recommend

I really love the look and function of the fridge. It’s easy for my young children to open and reach their snacks/drinks. My only complaint is everything I put in the vegetable crisper drawer on the left hand side freezes?!

September 18, 2025

From whirlpool.com

Great features.

[This review was collected as part of a promotion.] very convenient as we can separate all kind of food in one fridge.

September 16, 2025

From whirlpool.com

Excellent freezer set up

[This review was collected as part of a promotion.] Love the freezer organization and it’s super quiet

September 16, 2025

From whirlpool.com

[This review was collected as part of a promotion.] I got a replacement which is great, but you never answered my requests?!

September 15, 2025

From whirlpool.com

Still Waiting

Would Not Recommend

[This review was collected as part of a promotion.] I am not sure what happen. Guy came and saw light was not working he was surprised that light was not working. It was clearly mention in complain that light is not working with this model and serial number How did he not know what was wrong and can't bring the part. I am still waiting for him to come back.

September 15, 2025

From whirlpool.com

Response from Consumer Care

Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to h... Read More

Consumer CareSeptember 16, 2025

My fridge and freezer don't work.

(This review was collected as part of a promotion.) Two months old. After one month, had the circuit board and thermostat replaced under warranty, as the food in the crisper on the left side were freezing. One month later, the fridge and the freezer stopped working...right now it's packed with ice bags, trying to not have all of our food spoiled. The service company has ordered yet another circuit board, and I do not have a working fridge.

September 11, 2025

From whirlpool.com

Response from Consumer Care

Hello Jeff6! We would like to look into this for you. Please email us at canadasocial@whirlpool.com with your model, serial number, phone number, and ... Read More

Consumer CareSeptember 12, 2025

Nice refrigerator

[This review was collected as part of a promotion.] Very happy with our new fridge. Great looking and quiet

September 8, 2025

From whirlpool.com

Great small fridge

Would Recommend

[This review was collected as part of a promotion.] Love, love this fridge. Purchased it to fit in a small space. It is surprisingly large. I like that it has 4 doors. Makes storage easy. Love the ice maker. It produces lots of ice and automatically refills! I have received many compliments.

September 8, 2025

From whirlpool.com

[This review was collected as part of a promotion.] capacity is too little for a big refrigerator its size...

September 5, 2025

From whirlpool.com