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Counter-Depth 19.4-cu ft 4 -Door 36-in Wide French Door Refrigerator with Ice Maker ( Fingerprint-Resistant Stainless Finish ) ENERGY STAR Certified

Ratings & Reviews for Whirlpool Counter-Depth 19.4-cu ft 4 -Door 36-in Wide French Door Refrigerator with Ice Maker ( Fingerprint-Resistant Stainless Finish ) ENERGY STAR Certified

4.3
2550
Review
 4.3 out of 5
2550 Reviews


83% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The Whirlpool refrigerator is generally well-received for its sleek design, spacious interior, and convenient features like the separate freezer compartments and easy-to-access shelving. Customers appreciate the ice maker and freezer performance. However, some have experienced issues with cooling ability, door seals, and shelf adjustability. There have also been reports of ice maker malfunctions and premature LED lighting failure. Overall, the refrigerator provides good value with proper maintenance, though a few design and quality control issues have been noted.

Customer review summary generated by AI, including incentivized reviews.
2550 Customer Reviews

Love the layout

Would Recommend

[This review was collected as part of a promotion.] We've had the fridge for just over a month. So far, we really like it. It helps keep the fridge and freezer spaces organized with its open plan (in the fridge) and drawers/shelves in the freezer. Note, after delivery, it made a pretty loud hum/buzz for a while (a few hours after install) and I thought it might just be something we had to live with, but that buzz/hum went away!

December 30, 2025

From whirlpool.com

won't last

Would Not Recommend

This fridge looks good, sleek and clean lines. That is about all that is good about this fridge. The light went out right after the warranty expired. This isn't the typical light where you can just change the bulb, it is embedded in the top of the fridge and is not meant to come out, it is supposed to last the lifetime of the fridge. You have to have a service person fix it. Then more recently the ice maker stopped working. We tried troubleshooting with youtube fixes and nothing worked. So we as...

December 28, 2025
Verified Purchaser
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Response from WhirlpoolTeam

Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers wi... Read More

WhirlpoolTeamJanuary 7, 2026

WhirlpoolBrand

Great but too small

I purchased this refrigerator last month, but I found it to be too small for my needs. I hope Whirlpool will consider offering this model in a larger capacity, such as 23 or 25 cu. ft., in the future.

December 17, 2025

From whirlpool.com

Would Recommend

[This review was collected as part of a promotion.] We need a simpler owner's manual with more information

December 16, 2025

From whirlpool.com

Love Refrigerator

Would Recommend

[This review was collected as part of a promotion.] It's only been a week since my new Whirlpool refrigerator was installed, and I couldn't be happier. I have a small kitchen, and this refrigerator is perfectly suited for it. We are a family of four, and this model fits our space perfectly. In fact, it doesn't make my kitchen feel smaller; it actually provides more room than my previous refrigerator. I love its sleek design and modern look. The icemaker is a great feature, even without a filter,...

December 12, 2025

From whirlpool.com

The Perfect Refrigerator for Us

(This review was collected as part of a promotion.) We’ve had our new refrigerator for about 6 weeks and so far it has been wonderful. We love the 4 doors and the spacious top space. The counter depth works well with our kitchen design and it’s very quiet. We looked at several different options but Whirlpool was the one that had the options we were looking for.

December 8, 2025

From whirlpool.com

my favorite refrigerator ever

Would Recommend

[This review was collected as part of a promotion.] Excellent purchase! Great design that allows you to see everything easily, and drawers to access things conveniently. The ice maker makes real cubes, and quickly.

December 7, 2025

From whirlpool.com

Terrible design

Would Not Recommend

I’ve had mine for just over 2 years. The LED light in the refrigerator just died. The top french doors jam regularly because of the “interlocking” feature. Not enough flexibility with the refrigerator door bins. For large bottles you just have to take a bin off. Freezer space is poorly designed, bottom bins don’t come all the way out making it tough to get large items, like a whole chicken, in the freezer. The ice bin bottom shelf is a metal grid that likes to catch on things on the shelf below ...

November 29, 2025

From whirlpool.com

Response from Consumer Care

Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to h... Read More

Consumer CareDecember 2, 2025

I like the way it fits under my cabinets

Would Not Recommend

[This review was collected as part of a promotion.] I bought this six months ago and it stopped working for no reason I’m the only one using so I take care of my appliances so it’s not beca of misuse

November 21, 2025

From whirlpool.com

Response from Consumer Care

Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to h... Read More

Consumer CareNovember 24, 2025

Would Recommend

(This review was collected as part of a promotion.) Except for the seals I am very pleased with the unit. Easy to access items, lots of room in refrigerator and freezer sections. The seals are tearing and will need to be replaced in the future.

November 20, 2025

From whirlpool.com

Light replacement and molding seals

Would Not Recommend

Loved the fridge at first, fridge light went out. What a pain and expense to replace...do better. The seals also molding for no reason.

November 15, 2025

From whirlpool.com

I should have looked closer

Would Not Recommend

[This review was collected as part of a promotion.] This was installed a week ago. The biggest problem is that the measurement given, does not include opening the door fully. Due to the location, I cannot pull out the ice maker or the freezer drawer. I also do not like the fact that the shelves really are not moveable. There is one one spot on the door that 2 liter bottles fit. Just not user friendly.

November 14, 2025

From whirlpool.com

Frig

Would Recommend

[This review was collected as part of a promotion.] Great product. Family has been consumers with Whirlpool for years.

November 12, 2025

From whirlpool.com

Quiet

Would Recommend

[This review was collected as part of a promotion.] We love our new fridge. The space is designed to fit our needs. The look is sleek and the mechanics are quiet. We were limited on space and this fridge compliments our kitchen

November 12, 2025

From whirlpool.com

So far I'm happy, just a few minor adjustments

Would Recommend

[This review was collected as part of a promotion.] I bought this frig because our old one quit working on a weekend and everything was stacked up in coolers. There were quite a few choices and this one is very different from our old one so were still figuring out how to make everything fit. So far I'm happy with it but I wish the right side drawer could open without opening both doors and the bottom right compartment could go above 19* so my 6 yr old would have his snacks separate and easy to...

November 5, 2025

From whirlpool.com

Great ice maker

Would Recommend

[This review was collected as part of a promotion.] Purchased a few months ago and started using 2 weeks ago. It is smaller than our last one but perfect for what we need.

October 31, 2025

From whirlpool.com

Like the four doors and other features.

Would Recommend

[This review was collected as part of a promotion.] So far we really like the new refrigerator. I am disappointed that there is no filter for the water and no Spigot for filling water glasses or water pitchers and I find it difficult to tell when the lock feature is on or off.

October 31, 2025

From whirlpool.com

Love the counter depth feature.

[This review was collected as part of a promotion.] I am very pleased so far. Glad I chose it . The interior is laid out well and very easy to see everything. Freezer has plenty of room for everything as well.

October 31, 2025

From whirlpool.com

Great Fridge — Except the Ice Maker

Would Recommend

We’ve had this fridge for 14 months — 2 months past the warranty — and suddenly the ice maker stopped working! Have tried all the troubleshooting options and nothing seems to fix it. Now trying to get appliance repair but it’s not looking hopeful… After researching solutions it appears to be a common issue with this model. :( Other than that SUPER annoying flaw, it maintains temperature well and we enjoy having the 4 quadrants to organize our food. I do wish there was more flexibility in bei...

October 31, 2025
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Great fridge

(This review was collected as part of a promotion.) I love its clean front look. It's spacious too. I also love the ice maker and how easy it is to use.

October 30, 2025

From whirlpool.com