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Counter-Depth 19.4-cu ft 4 -Door 36-in Wide French Door Refrigerator with Ice Maker ( Fingerprint-Resistant Stainless Finish ) ENERGY STAR Certified

Ratings & Reviews for Whirlpool Counter-Depth 19.4-cu ft 4 -Door 36-in Wide French Door Refrigerator with Ice Maker ( Fingerprint-Resistant Stainless Finish ) ENERGY STAR Certified

4.3
2550
Review
 4.3 out of 5
2551 Reviews


83% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The Whirlpool refrigerator is generally well-received for its sleek design, spacious interior, and convenient features like the separate freezer compartments and easy-to-access shelving. Customers appreciate the ice maker and freezer performance. However, some have experienced issues with cooling ability, door seals, and shelf adjustability. There have also been reports of ice maker malfunctions and premature LED lighting failure. Overall, the refrigerator provides good value with proper maintenance, though a few design and quality control issues have been noted.

Customer review summary generated by AI, including incentivized reviews.
2551 Customer Reviews

Great fridge

(This review was collected as part of a promotion.) I love its clean front look. It's spacious too. I also love the ice maker and how easy it is to use.

October 30, 2025

From whirlpool.com

Satisfied customer

[This review was collected as part of a promotion.] Very happy so far with this Whirlpool. It's quiet, attractive, and counter depth fits perfect with the cabinetry.

October 25, 2025

From whirlpool.com

Would not recommend if you need an ice maker.

Would Not Recommend

This refrigerator was in the model home that we purchased 10 months ago and we were happy with it for a few months. About 6 months ago, I noticed water dripping from the seals of the refrigerator doors. Because the model had been in use for a year, I assumed it was probably overused. At about the same time, I decided to try using the ice maker. The ice left sludge in the glasses. I looked for a replacement water filter and apparently this refrigerator does not have a water filter. I now buy bagg...

October 24, 2025

From whirlpool.com

Response from Consumer Care

Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to h... Read More

Consumer CareOctober 29, 2025

DO NOT BUY

Would Not Recommend

Ice maker stopped working after a year of ownership. Additionally, this fridge does not have replacement water filters so the ice you drink is made of dirty unfiltered water.

October 23, 2025

From whirlpool.com

Response from Consumer Care

Hello, Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns w... Read More

Consumer CareOctober 24, 2025

Poorly Designed

Would Not Recommend

We have had this refrigerator less than a week and i have never regretted a purchase that I have made in my life more than this one. It will not, or barely fit, two plastic storage containers (using this generically on purpose) of salads between the shelves in the main storage area. You cannot adjust the shelves, period. The storage on the doors can be moved a half inch (maybe) but do not think you can actually put something as tall as a bottle of wine with a cork stop in the door because that ...

October 23, 2025

From whirlpool.com

Response from Consumer Care

Hello, Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns w... Read More

Consumer CareOctober 24, 2025

Life span is short. Fridge brake down in 2.5 years

I have owned this for nearly 2.5 years. It frequently has issue with top fridge temperature issue. In the past, I adjusted buttons to use lower temperature knub for top as a workaround. Now, this week, no matter what temperature setting I choose for top, it becomes uneffective. My thermometer measures 20 degree celsius in top. I even tried to ask for service app. on line. System says this model number WRQA59CNKZ can't be found. See ! This product become phased out in warranty service already !...

October 23, 2025

From whirlpool.com

Response from Consumer Care

Hello, We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help trouble... Read More

Consumer CareOctober 24, 2025

Ample room for everything…

Would Recommend

(This review was collected as part of a promotion.) I bought this last month and I love it. It is an open concept fridge, with lots of shelves and storage.

October 22, 2025

From whirlpool.com

easy use and keeps things well refrigerated

[This review was collected as part of a promotion.] The frig is well organized, very user friendly and ew are glad to have it.

October 21, 2025

From whirlpool.com

[This review was collected as part of a promotion.] Just bought in February and the ice maker stopped working a month ago. Took forever to get someone on the phone and still waiting for 2nd repair appointment. Not good 😌

October 20, 2025

From whirlpool.com

Response from Consumer Care

Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to h... Read More

Consumer CareOctober 21, 2025

4-door vs. side-by-side refrigerators

[This review was collected as part of a promotion.] Had side-by-side refrigerators for several years. 4- door refrigerator changes the way I’m used to organizing items but I’m loving it! Lots of space and I especially like the 2-door bottom freezer with bins.

October 19, 2025

From whirlpool.com

Refrigerator freezes food

Would Not Recommend

[This review was collected as part of a promotion.] Refrigerator is freezing my food. Service by Whirlpool is scheduled in 2 weeks.

October 17, 2025

From whirlpool.com

Response from Consumer Care

Hello, We value your time and would like to look into the concerns with your Refrigerator. We have a handy Owner Center that can help troubleshoot yo... Read More

Consumer CareOctober 17, 2025

Happy so far!

Would Recommend

(This review was collected as part of a promotion.) I am quite happy with the refrigerator so far. Our previous refrigerator was 27 cu. ft. So I was worried that 19 cu. ft. would not be big enough. But somehow it seems to hold everything that was in the old refrigerator and the counter depth makes everything more accessible.

October 14, 2025

From whirlpool.com

Poorly designed

Would Not Recommend

[This review was collected as part of a promotion.] I bought this almost a year ago we are not happy with it. Poorly designed. We must close the doors using the left one firth also the shelving is too compact not enough space. It doesn’t have shelving height options.

October 14, 2025

From whirlpool.com

Response from Consumer Care

Hello, Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns w... Read More

Consumer CareOctober 15, 2025

[This review was collected as part of a promotion.]

October 13, 2025

From whirlpool.com

Small

Would Recommend

It’s a very sexy unit, but it’s small, not so much the refrigerator but the freezer space is small. A lot smaller than our side-by-side.

October 12, 2025
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outstanding

[This review was collected as part of a promotion.] outstanding service and very thing was outstanding

October 12, 2025

From whirlpool.com

[This review was collected as part of a promotion.] The builder bought this but the door sticks and the ice maker doesn’t work

October 11, 2025

From whirlpool.com

Works well - flexibility not as advertised

Refrigerator works great, but flexibility is not as advertised. The “freezer to fridge” section cannot actually go above 19 degrees, meaning you cannot use it as a refrigerator afterall - just a light freezer. And the shelves can only be adjusted to two heights. The default height for the shelf is slightly too short for most common drink can sizes. I’ve really been struggling to store normal amounts of food in this fridge, and that’s just for two adults. If you have a larger family or are hostin...

October 9, 2025

From whirlpool.com

Middle Shelf Not Adjustable

Would Not Recommend

[This review was collected as part of a promotion.] The middle shelf is not adjustable, even though there's a track making it appear unfixed. I tried everything, including pulling the fridge out thinking the doors wouldn't open wide enough as is, but that doesn't help - the doors only open so far, and the shelf is too wide. This makes the other shelf unusable. We have this fridge in our home bar and you can't even fit a can of soda in the lower shelf because of the middle shelf being where it is...

October 8, 2025

From whirlpool.com

Response from Consumer Care

Hello, Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns w... Read More

Consumer CareOctober 8, 2025

Love the freezer!

[This review was collected as part of a promotion.] I love the freezer with the drawers! It keeps things nice and organized. Like the shelf below the ice maker! Wish the lighting in the refrigerator was on the sides as well. Having only on the top makes it darker in the bottom shelf. Miss the one long drawer below the two crisper drawers. Had to purchase separate containers to put my cheese and meat in. Miss my inside water feature. Had to purchase a filtered water container with spout whic...

October 7, 2025

From whirlpool.com