Ratings & Reviews for Whirlpool Counter-Depth 20-cu ft 36-in Wide with Ice Maker ( Black ) ENERGY STAR Certified

Counter depth is nice.

I got a great deal on this fridge, very happy with it. My wife loves the olive maker.

Horrible Customer Service and...

Within 2 weeks after being delivered and installed by Lowes, water dispenser stopped working. (Came on a few days later, then problem happened all over again!) A week later the water filter indicator lit up signifying a clogged/dirty filter. These filters (came with the fridge and were installed by Lowes) are rated to last 6 months and 200 gallons. It is just my wife and I and there its not way we used 200 gallons in less than 3 weeks. Called Whirlpool customer service. (They are closed we...

Great size, works well.

We are really enjoying this refrigerator for the month we have had it. Great size, lots of usable door bins and shelving. The counter-depth is a good choice for us. It seems to hold consistent temperature. Two refrigerator repair people recommended Whirlpool.

Beautiful addition to small Kitchen

Absolutely perfect, a lot of useable space for a smaller cubic foot frig,u

Perfect for our needs

When we started searching for a refrigerator to fit our needs, it seemed like an impossible task. We wanted counter-depth, black (to match the rest of the existing appliances), french door, freezer on the bottom and if possible with no exposed ice dispenser, potentially something that would not break the bank. We were ready to compromise until we found this one. We have only had it for a few days, but so far so good. We love how spacious it is, and the fact that it allows for shelves to be adjus...

Water Dispenser INSIDE is neat.

Three "Doors"

Ice Maker Loud

Bought this in February. Noticed immediately that the ice maker is extremely loud when filling up. Had to turn it off. Embarrassing when there’s company for dinner. Called Support and they said it was ‘normal’. Ridiculous. The doors are also not aligned properly. We’ve tried to do what the book says to remedy that, but there’s no hole to adjust it. When it was delivered (by Home Depot’s contractor), they set it up quickly but there’s still tiny bits of plastic wrapping in areas that’s hard to ge...

Welcomed to our Kitchen

[This review was collected as part of a promotion.] Purchased to replace another manufacturers failure

poor door alignment

[This review was collected as part of a promotion.] Doors could not be aligned, and they were off by 1/4 inch. Local dealer brought in another unit to replace the original unit. Poor quality craftmanship out the factory. second unit was aligned correctly. Local independent dealer was great to work with

36-Inch Wide Counter-Depth French Door

(This review was collected as part of a promotion.) We purchased this refrigerator 3 weeks ago and we are very happy with the product We are very happy with the freezer on the bottom instead of the top. The shelving in unit is easily assessable because of the French doors and everything in the frig is at eye level and much larger then our old frig We should have replaced our old frig years ago.

Basic refrigerator, but has kept everything cold.

[This review was collected as part of a promotion.] I’ve had this refrigerator one month and it makes strange noises throughout the day/night. Whirlpool was going to charge me to come look at it because they said the gerbil/crying animal noises were normal sounds.

Ongoing Failure of Whirlpool Refrigerator Ice Make

January 2026, the refrigerator stopped producing ice. Since that time, Whirlpool has sent technicians to my home six separate times in an attempt to repair the unit. Despite these visits, the ice maker still does not function.

[This review was collected as part of a promotion.] I bought it about 2 weeks ago. Try to replace a previous Whirlpool bought 8 years ago, big mistake I just ordered it thinking I get the same replacement. No the new one on the outside had the same look which is great ... but the inside was reduced in quality, the shelves were a cheaper plastic very disappointed.

Hums annoyingly when running.

[This review was collected as part of a promotion.] Overall we are very happy with the features and performance of our new refrigerator. However, it has started to hum fairly loudly when running. It was not doing this at first, but now is quite noticeable and annoying. I have eliminated it touching the wall or cabinetry and conclude it is the compressor or fan. If it continues we will need to have a tech look at it. It is loud enough for us to hear from another room, and our hearing is not great...

Wonderfully designed—great upgrade

[This review was collected as part of a promotion.] This is an incredible upgrade to my old fridge. I love the French doors and the ability to see everything. Deep enough but not too deep! Fits perfectly in my old house kitchen, Roomy freezer.

Awsome customer service

Cools down within a hour and very good description

Disappointed in this model

[This review was collected as part of a promotion.] I loved my last whirlpool refrigerator. It was perfect. I wanted to buy the same one when I relocated and it wasn’t available. I ended up with a fridge that is counter depth, and it is so tiny. But more importantly, the deli drawer of the fruit and vegetable drawer have these little rollers that are so cheap and sound that way it’s rocking when you try to pull them out it doesn’t feel sturdy. I paid more for this model than I did my other one y...

Solid tech

[This review was collected as part of a promotion.] Called a few minutes ahead to communicate, was professional, repaired the ice maker A++ Thank you

Perfect sizing!

[This review was collected as part of a promotion.] Just what our kitchen needed! It is the perfect color match as well as the best size to fit our area!