Ratings & Reviews for Trex Enhance 12-in Rocky Harbor Composite Deck Board (Sample)
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise this composite decking for its natural wood-like appearance, exceptional durability, and straightforward installation. Most highlight the beautiful, consistent finish, resistance to rot and warping, and elimination of staining and maintenance as major advantages. Many find the boards easy to cut and install, even for DIY projects, and appreciate hidden fasteners for a clean look. A few report minor issues like board warping or excessive heat in direct sun, and some note occasional quality inconsistencies. Overall, reviewers consider it a worthwhile, long-lasting investment for deck renovations.
Customer review summary generated by AI, including incentivized reviews.never received will not give a refund
Would Not RecommendFrom Enhance Basics 1-in x 6-in x 16-ft Saddle Grooved_SLASH_Scalloped Composite Deck Board
Inexpensive
Would RecommendPerfect color, easy to install, would recommend .
From Enhance Basics 1-in x 6-in x 16-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
We are thrilled to hear this! Thank you for sharing. | Cami, Customer Care Team.
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Lowe’s would not fix the price on it i got for 33.59 it’s the wrong price 37.44 price was never suppose be ther high be careful ordering online. Lowe’s is scamming you higher price online
From Enhance Naturals 1-in x 6-in x 16-ft Toasted Sand Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, we’re so sorry to hear about your experience with our product. We aim to offer 100% customer satisfaction to all of our customers and would li...
Not a straight or flat board in the entire order.
Would Not RecommendWavy, warped, cupped boards. Makes butt joints awful. Tripping hazard. I understand that this is the cheap intro line, but it has the Trex name on them. I hate this product and hate my deck because of it. Installs and looks terrible. Wish I would have had a cement patio installed instead.
From Enhance Basics 1-in x 6-in x 16-ft Saddle Grooved_SLASH_Scalloped Composite Deck Board
Hello, we want to extend our sincerest apologies concerning all the issues that you have faced. We pride ourselves in providing industry leading prod...
good color match to existing deck
Would Recommendgood color match to the existing deck that is a few years old I wish the first and last foot of each board was not curled so bad from the factory - the curl never goes away and has to cut off before installation
From Enhance Basics 1-in x 6-in x 12-ft Saddle Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, thank you for sharing your experience. Boards do have a tolerance, which is a factor into why we require a clean cut on the ends of each board...
Trex
Would Not RecommendI just got this, it's only been installed for less than a week, but it looks beautiful and I can't wait until it's all done and we can use our patio again. I know I won't have to worry about warping, splintering or wood rot or fading. and I think it's stain resistant too! The one thing though that I didn't like, was when we picked it up and got it home, Lowe's gave us 15 of the wrong color boards and then they were out of the saddle! I was told we could take it to any store and return it and...
From Enhance Basics 1-in x 6-in x 8-ft Saddle Square_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, we are so thrilled to hear you are excited for your product. I am sorry the ordering process did not go as expected, if you have any questions...
Wrong item delivered
Would Not RecommendI ordered 15 12’ boards and received 15 10’ boards.
From Enhance Naturals 1-in x 6-in x 12-ft Toasted Sand Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Nice look
Would RecommendInstalled on front porch and if screws get too close to the edge it can split the board
From Enhance Basics 1-in x 6-in x 12-ft Saddle Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, we’re so sorry to hear about your experience with our product. We aim to offer 100% customer satisfaction to all of our customers and would li...
Great product
Would RecommendNice and durable product that will last for years.
From Enhance Basics 1-in x 6-in x 8-ft Saddle Square_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, and thank you for your 5-star review. We're pleased to hear that you were happy with both the quality of the product and its overall value...
These were Trex boards
Would RecommendBoards were in perfect shape. Had help in loading.
From Enhance Basics 1-in x 6-in x 16-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Thank you for sharing your experience with the Enhance Basics deck boards. We are glad to hear the boards arrived in great condition and that you rec...
Associates went out of their way to help
Would RecommendI did not like trying to get hold of a department. The system would not respond for almost a minute. And a few times it just hung up on me. What I did like the very friendly staff in person and over the phone( once I got through). Another issue was on the web site that said there were items to purchase but when talking to an associate, it was stated that the product on line had not been available for quite some time
From Enhance Basics 1-in x 6-in x 16-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hi Mikey. Thank you for your review of the Enhance Basics deck boards. We appreciate you taking the time to share your feedback and are glad you had ...
Great composites board for decking, it will last .
Would RecommendFrom Enhance Basics 1-in x 6-in x 8-ft Saddle Square_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, and thank you for your review. We work hard to meet customer expectations, and we’re happy to hear we hit the mark for you! Thanks, Brandi - T...
Better than PT lumber.
Would RecommendEasy to install and looks beautiful when finished!
From Enhance Basics 1-in x 6-in x 16-ft Saddle Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, and thank you for choosing Trex! We appreciate your remarkable review. Hearing that you love our products is the best thing we could hope for....
Trex is the best
Would RecommendGreat Color and Easy to Install with color match screws
From Enhance Basics 1-in x 6-in x 8-ft Clam Shell Square_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, We are so blown away by your kind review. It made our day here at Trex! We hope you continue to enjoy your new deck for many years to come! Th...
Hello, foremost we’d like to apologize for your negative experience. In addition, we’d like to learn more about your situation and make things right....